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Full-Text Articles in Business

Organizational Cultures Of Libraries As A Strategic Resource, Michelle L. Kaarst-Brown, Scott Nicholson, Gisela M. Von Dran, Jeffrey M. Stanton Jan 2004

Organizational Cultures Of Libraries As A Strategic Resource, Michelle L. Kaarst-Brown, Scott Nicholson, Gisela M. Von Dran, Jeffrey M. Stanton

School of Information Studies - Faculty Scholarship

Theorists have suggested that organizational culture is a strategic resource that has value in ensuring the continuing existence and success of organizations (Michalisin, Smith, & Kline, 1997; Barney, 1986, 1991; Hult, Ketchen, & Nichols, 2002; Gordon, 1985). This assertion is supported by various studies that have linked organizational culture to broad strategic outcomes such as an organization’s ability to manage knowledge (Davenport, Long, & Beers, 1998; Storck & Hill, 2000), innovation capability (Hauser, 1998), and strategic management of information technology (Kaarst-Brown & Robey, 1999; Reich & Benbasat, 2000; Schein, 1985). Based on this research, we suggest that there are characteristics …


The Social Embeddedness Of Transactions: Evidence From The Residential Real Estate Industry, Steve Sawyer, Kevin Crowston, Rolf T. Wigand, Marcel Allbritton Jan 2001

The Social Embeddedness Of Transactions: Evidence From The Residential Real Estate Industry, Steve Sawyer, Kevin Crowston, Rolf T. Wigand, Marcel Allbritton

School of Information Studies - Faculty Scholarship

Information and communications technologies (ICT) are becoming pervasive in the residential real estate industry and affecting the work lives of real estate agents. Drawing on data from a regional study of the residential real-estate industry in the United States, we focus on the disintermediation or, more accurately, the re-intermediation of real estate agents in the sales process. We examine how real estate agents are (1) taking advantage of new ICT in their work, and (2) protecting themselves from others wishing to displace their position in the real estate value chain. Our analysis draws on two contrasting theoretical approaches to better …


Tools For Inventing Organizations: Toward A Handbook Of Organizational Processes, Thomas W. Malone, Kevin Crowston, Jintae Lee, Brian Pentland, Chrysanthos Dellarocas Jan 1999

Tools For Inventing Organizations: Toward A Handbook Of Organizational Processes, Thomas W. Malone, Kevin Crowston, Jintae Lee, Brian Pentland, Chrysanthos Dellarocas

School of Information Studies - Faculty Scholarship

This paper reports on the first five years of work in a project to address these problems by (1) developing methodologies and software tools for representing and codifying organizational processes at varying levels of abstraction, and (2) collecting, organizing, and analyzing numerous examples of how different groups and companies perform similar functions. The result of this work is an on-line "process handbook" which can be used to help people: (1) redesign existing business processes, (2) invent new processes (especially those that take advantage of information technology), and (3) organize and share knowledge about organizational practices. We also expect this process …