Business Commons^™

Helping Marketing Strategists See The Bigger Picture, Singapore Management University

Research@SMU: Connecting the Dots

Professor Kapil Tuli studies the impact of marketing strategy on a company’s share price and financial risk.

See the papers:

• Customer satisfaction and stock returns risk
• The impact of brand quality on shareholder wealth
• The effect of CRM outsourcing on shareholder value: A contingency perspective

Studying The Logic Of Luxury, Singapore Management University

Research@SMU: Connecting the Dots

The SMU Centre for Marketing Excellence is partnering with Asia’s luxury sector to navigate trends that are changing the face of retail.

See the book: The essence of luxury: An Asian perspective: LVMH-SMU Luxury Research Conference 2016

Helping Businesses Embrace Transformational Technology, Singapore Management University

Research@SMU: Connecting the Dots

Research from the SMU School of Information Systems is helping institutions understand both the benefits and risks of real-time business transactions.

Professor Ma, together with SIS colleagues Professors Robert Kauffman, Guo Zhiling and Mei Lin, are investigators on a project studying the feasibility of implementing real-time payment and settlement systems.

See the paper:

• Near real-time retail payment and settlement systems mechanism design
• Mechanism design for near real-time retail payment and settlement systems

Performance Appraisals: Pitfalls And Promises, Singapore Management University

Research@SMU: Connecting the Dots

By having a better understanding the performance appraisal process, organisations can develop more effective performance appraisal systems, say Professors Gary Greguras and Jochen Reb.

See their papers:

Performance appraisals as heuristic judgments under uncertainty.

The Regret Elements Scale: Distinguishing the emotional and cognitive components of regret

Understanding performance ratings: Dynamic performance, attributions, and rating purpose

When Sharing Is Not Just Caring, Singapore Management University

Research@SMU: Connecting the Dots

Conventional wisdom dictates that trade secrets have to be protected at all costs, but Professor Gerard George’s research shows there may be a better way of doing business.

See the papers:

• Appropriability and the retrieval of knowledge after spillovers
• What do I want? The effects of individual aspiration and relational capability on collaboration preferences

Harnessing Technology To Improve The Consumer Experience, Singapore Management University

Research@SMU: Connecting the Dots

Professor Guo Zhiling is studying the impact of information technology on consumer behaviour and business strategy.

See the papers:

• Assessing the impact of recommendation agents on on-line consumer unplanned purchase behavior
• Assessing the moderating effect of consumer product knowledge and online shopping experience on using recommendation agents for customer loyalty

The Board Will Now Vote, Singapore Management University

Research@SMU: Connecting the Dots

Well-structured corporate governance frameworks are necessary to ensure that companies adhere to ethics and best practices, says Professor Toru Yoshikawa.

See the papers:

• Convergence of corporate governance: Critical review and future directions
• The effects of CEO trustworthiness on directors' monitoring and resource provision

Walking Firms Through It Decisions, Singapore Management University

Research@SMU: Connecting the Dots

Is it better to be an early adopter or wait till the technology matures? Professor Ma Dan helps companies make data-driven decisions.

See the papers:

• The pricing strategy analysis for the Software-as-a-Service business model
• Cloud services from a consumer perspective.

Unveiling Informal Business Networks, Singapore Management University

Research@SMU: Connecting the Dots

Research by Professor Zang Yoonseok is uncovering the implications of informal business networks between top executives and their independent auditors.

See the papers:

• Client conservatism and auditor-client contracting
• The downside of the network ties between CEO/CFOs and auditors through external directorships

The Importance Of Being An Ethical Company, Singapore Management University

Research@SMU: Connecting the Dots

Firms must fine-tune their corporate governance mechanisms to prevent unethical behaviour and take quick action once they are found, says Professor Cheng Qiang.

See the papers:

• Is the decline in the information content of earnings following restatements short-lived?
• CEO contractual protection and managerial short-termism

Encouraging Corporate Fair Play In Family-Run Businesses, Singapore Management University

Research@SMU: Connecting the Dots

Professor Chen Xia studies corporate governance and financial management of family firms.

See her paper: Family ownership and CEO turnovers

Playing Fast And Furious In The Stock Market, Singapore Management University

Research@SMU: Connecting the Dots

Surprising insights into the role of high frequency traders and short sellers revealed by Professor Ekkehart Boehmer’s research.

See the papers:

• Short selling and the price discovery process
• Which shorts are informed?
• The competitive landscape of high-frequency trading firms
• The Good News in Short Interest

Guiding Economic Growth Through National Action Plans: Protect, Respect And Remedy, Singapore Management University

Research@SMU: Connecting the Dots

A unique United Nations-commissioned academic research collaboration has issued recommendations on the prevention and mitigation of business-related human rights abuses in the Global South.

See the CALS-SMU reports to UN

See the book: Business and human rights in Southeast Asia: Risk and the regulatory turn

See the paper: A domestic solution for cross border human rights harm: Singapore’s haze pollution law

Estimating Risks And Resolving Paradoxes, Singapore Management University

Research@SMU: Connecting the Dots

Professor Lim Kian Guan uses sophisticated mathematical tools to extract information out of options data and provide more accurate risk estimates.

See his paper: Portfolio value-at-risk optimization for asymmetrically distributed asset returns

Managing Cities With Urban Computing, Singapore Management University

Research@SMU: Connecting the Dots

SMU Professors Lau Hoong Chuin and Lim Yun Fong are combining their mathematical, computational and business know-how to address challenges facing the inner-city deliveries of orders and shipments.

See the papers:

• A rolling horizon auction mechanism and virtual pricing of shipping capacity for urban consolidation centers
• Achieving economic and environmental sustainabilities in urban consolidation center with bicriteria auction
• Retail precinct management: A case of commercial decentralization in Singapore

Smu’S Green Transformation Lab Transforms The Future Of Logistics, Singapore Management University

Research@SMU: Connecting the Dots

The Green Transformation Lab celebrates its third year of innovation.

Research@Smu: Connecting The Dots, Singapore Management University

Research@SMU: Connecting the Dots

The word “Management” in the name of our university was carefully and deliberately chosen to address the needs of institutions and decisionmakers across all segments of society: business enterprises and the private sector, government and the public sector, and civil society and the people sector. Unless you are already familiar with the breadth and depth of research output from Singapore Management University (SMU), you would naturally assume that we were a “management” university that was focusing exclusively on business – in essence, a large business school. The reality is quite different.

Through this book, you will gain a more complete …

The Serial Dean, Singapore Management University

Research@SMU: Connecting the Dots

Leave your comfort zone and venture into Africa, says Professor Howard Thomas.

See the book / article at:

• Africa: The management education challenge [book]
• Africa: The management education challenge [article in Global Focus]

The Importance Of Internal Controls, Singapore Management University

Research@SMU: Connecting the Dots

Professor Goh Beng Wee investigates the benefits and consequences of internal controls to corporate organisations.

See the papers:

• Internal controls and conditional conservatism
• Internal control and operational efficiency

How Hedge Funds Beat The Market, Singapore Management University

Research@SMU: Connecting the Dots

From epic tales spun around investment legends Ray Dalio and George Soros, to the secretive, high-octane world of Wall Street, the hedge fund has attained a worldwide notoriety for being an opaque, unwieldy beast. Professor Melvyn Teo studies what makes them tick.

See the papers:

• The geography of hedge funds
• The liquidity risk of liquid hedge funds; The liquidity risk of liquid hedge funds
• Limited attention, marital events and hedge funds

Exploring The World Of Corporate Finance, Singapore Management University

Research@SMU: Connecting the Dots

Professor Wang Rong delves deep into the complex world of international corporations to understand how they and their investors make decisions about money.

See the papers:

• Corporate financial policy and the value of cash
• Analysts' industry expertise

Who’S Watching The Auditors?, Singapore Management University

Research@SMU: Connecting the Dots

Professor Lim Chee Yeow is studying whether the provision of non-audit services affects the independence of auditors and the quality of their audit work.

See the papers:

• Non-audit service fees and audit quality: The impact of auditor specialization
• Effects of national culture on earnings quality of banks
• The price contagion effects of financial reporting fraud and reputational losses: Evidence from the individual audit partner level