Business Commons^™

Gazing Into The Crystal Ball: Using Scenarios For Future Visioning Of A Distance Learning Library Service, Anne Marie Casey, Jon E. Cawthorne, Kathleen Citro

Anne Marie Casey

This article describes the use of scenarios as a tool to assist a large distance learning library service in its strategic planning. Through a description of the scenario process from beginning to end, the authors detail the steps that the library director and the consultant took initially; their missteps; and the successful conclusion. This study of the journey through the scenario process to a new strategic plan should prove useful to library administrators interested in exploring new ways to plan for uncertain futures.