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Articles 1 - 30 of 71
Full-Text Articles in Business
Indigenous Student Participation In Higher Education: Emergent Themes And Linkages, Johnnie Aseron, Simon Wilde, Adrian Miller, Stephen Kelly
Indigenous Student Participation In Higher Education: Emergent Themes And Linkages, Johnnie Aseron, Simon Wilde, Adrian Miller, Stephen Kelly
Adjunct Professor Stephen J Kelly
Educational processes directed at Indigenous peoples have long propagated a disparity between the educational successes of Indigenous and non–Indigenous students (May 1999), a contrast which can be acutely observed in Australia. It is not surprising, then, that the educational needs of Indigenous students have been poorly served, with the extant literature clearly declaring that there is much work to be done (Malin & Maidment, 2003). Although there have been numerous studies seeking to understand (and by extension, redress) issues pertaining to participation by minority groups in education (such as Indigenous communities), many of these undertakings fail to adequately articulate and …
Expectations Identity And Affordability: The Housing Dreams Of Australia's Generation Y, Melanie Bruce, Stephen Kelly
Expectations Identity And Affordability: The Housing Dreams Of Australia's Generation Y, Melanie Bruce, Stephen Kelly
Adjunct Professor Stephen J Kelly
Australia’s generation Y has grown up believing in ‘the great Australian dream’, which is inseparable from home ownership. It embodies a sense of independence, possibly entitlement, and an expectation of economic and social advancement. In this paper Generation Y’s ‘dreams’ regarding their first home are examined with perceived risk being applied as a theoretical lens. It is found that Generation Y has expectations regarding the quality of their first home that significantly exceeds their earning capacity and that the significance of housing as an expression of identity acts as a driver of both the gap between earnings and expectations and …
Strategic Entrepreneurship: Understanding The Association Between Proactiveness, Planning And Innovation Within Complex Markets, Jennifer Harrison, Stephen Kelly
Strategic Entrepreneurship: Understanding The Association Between Proactiveness, Planning And Innovation Within Complex Markets, Jennifer Harrison, Stephen Kelly
Adjunct Professor Stephen J Kelly
Strategic entrepreneurship (SE) suggests integration of opportunity seeking and advantage seeking behaviour leads to wealth creation. However enquiry focused on associations between central SE constructs is limited and recent literature questions the appropriateness of its ontological and epistemic foundations. In this paper salient associations evident within SE are considered through examination of proactiveness, planning and innovation within a sample of information and communication technology (ICT) firms. Results indicate that planning mediates the relationship between a proactive orientation and innovation, supporting a key premise of SE. Concurrently, these findings and the SE framework are critiqued using complexity as an alternate theoretical …
What Impacts Do Different Forms Of Customer Involvement Have On The Development Of Services? The Identification Of Team- And Customer-Related Factors, Jakob Trischler, Don Scott, Stephen Kelly
What Impacts Do Different Forms Of Customer Involvement Have On The Development Of Services? The Identification Of Team- And Customer-Related Factors, Jakob Trischler, Don Scott, Stephen Kelly
Adjunct Professor Stephen J Kelly
In service design and innovation research active customer involvement has been suggested as a critical factor for developing successful services. Hence, the approach to service design and innovation has been argued to be necessarily open, cross-disciplinary and collaborative rather than closed R&D processes. Drawing upon extensive team research literature, however, it seems that the effective development of a service is affected by a number of factors and cannot be reduced to the composition of teams only. Additional impacting factors have been found to be task design and interdependence, internal team processes including bonding, conflicts and communication, and numerous external players …
Questioning The Epistemic Virtue Of Strategy: The Emperor Has No Clothes!, Steven French, Alexander Kouzmin, Stephen Kelly
Questioning The Epistemic Virtue Of Strategy: The Emperor Has No Clothes!, Steven French, Alexander Kouzmin, Stephen Kelly
Adjunct Professor Stephen J Kelly
A critical analysis of contemporary strategic management theory and practice suggests that modernist, linear thinking has facilitated the development of an abstracted reality which is misleading to managers and fundamentally flawed. It is argued that formulaic strategic tools such as those propounded by Porter fail to capture the reality of the complex environments that confront firms and falsely suggest that an answer can be derived from a predetermined toolbox. As an alternative to this dominant paradigm, the complexity of markets is presented not as something to be feared and ignored, but rather as a truth to be embraced. As a …
Creating An Index Of Local Software Economy Maturity: Driving Innovation And Productivity, Malcolm Fraser, Jennifer Harrison, Stephen Kelly
Creating An Index Of Local Software Economy Maturity: Driving Innovation And Productivity, Malcolm Fraser, Jennifer Harrison, Stephen Kelly
Adjunct Professor Stephen J Kelly
No abstract provided.
Exploring The Perceived Influence Of Safety Management Practices On Project Performance In The Construction Industry, Eddie Cheng, Neal Ryan, Stephen Kelly
Exploring The Perceived Influence Of Safety Management Practices On Project Performance In The Construction Industry, Eddie Cheng, Neal Ryan, Stephen Kelly
Adjunct Professor Stephen J Kelly
Although safety management is known to be vital to construction projects, very few studies have solicited views from construction practitioners about their perceptions of which safety management practices (SMPs) are important to construction projects and related to project performance. An empirical study was undertaken in Hong Kong in order to shed more light on this topic. In the study, the importance levels of 15 popular SMPs and five project performance criteria were rated by 232 respondents. An exploratory factor analysis was conducted, and three SMP categories – information, process, and committees – were extracted. Of these three categories, safety management …
Relationship Benefits: Conceptualization And Measurement In A Business-To-Business Environment, Stephen Kelly, Donald Scott
Relationship Benefits: Conceptualization And Measurement In A Business-To-Business Environment, Stephen Kelly, Donald Scott
Adjunct Professor Stephen J Kelly
This article offers both a conceptually valid measure of the relationship benefits derived from the relationship marketing, networks, services marketing and strategy literature and demonstrates the concept’s effect on business-to-business bonds. Four types of relationship benefit labelled cost, service, flexibility and image benefits are identified and their measures tested for reliability and validity. A structural model incorporating associations between a second-order relationship benefits construct and other salient relationship concepts is also tested, with significant direct associations between relationship benefits, trust and relationship investments evident, together with indirect associations between relationship benefits and instrumental, affective and normative commitment, absence of conflict, …
The Role Of Strategic Planning In The Performance Of Small Professional Service Firms: A Research Note, Steven French, Stephen Kelly, Jennifer Harrison
The Role Of Strategic Planning In The Performance Of Small Professional Service Firms: A Research Note, Steven French, Stephen Kelly, Jennifer Harrison
Adjunct Professor Stephen J Kelly
Using a sample of small, regional professional service firms, this paper investigates relationships between firm performance and aspects of strategic planning. Constructs measuring vision, mission, latent abilities, competitor orientation and market orientation are identified using exploratory factor analysis and respondents categorised as non-planners, informal planners, formal planners and sophisticated planners. Multiple performance measures were used to assess the relationship between these factors and categories and firm performance. While no significant relationship between the performance measures and factors is identified, a significant relationship between net profit and informal planning emerges. These mixed results bring into question the value of the classical …
Human Resource Development And 'Casualisation' In Hotels And Resorts In Eastern Australia: Getting The Best To The Customer?, Grant Cairncross, Stephen Kelly
Human Resource Development And 'Casualisation' In Hotels And Resorts In Eastern Australia: Getting The Best To The Customer?, Grant Cairncross, Stephen Kelly
Adjunct Professor Stephen J Kelly
This paper provides an analysis of human resource development and knowledge capital management relations practices used by hotels and resorts in 2007. The study examined the employment instruments used, methods of employee recruitment, selection, staff turnover trends, remuneration policies, attitudes to knowledge capital and the application of service quality measurement. The findings indicate that larger foreign-owned organisations have adopted more innovative approaches than smaller Australian-owned hotels and resorts, while skill shortages and generational attitude changes have driven more inventive retention strategies in both groups. It was also found that in spite of the adoption of more enlightened human resource strategies, …
Image Formation Information Sources And An Iconic Australian Tourist Destination, Janet Hanlan, Stephen Kelly
Image Formation Information Sources And An Iconic Australian Tourist Destination, Janet Hanlan, Stephen Kelly
Adjunct Professor Stephen J Kelly
Tourist destination brand image is a major influencing factor in traveller destination choice. This exploaratory research into the information sources form which destination brand image evolves provides insights which have the potential to improve tourism destination brand development strategies. In-depth interview with 21 international backpackers on Australia's northern NSW coast indicate that mainstream media play little or no part in the formation of respondents' image of the coastal destination of Byron Bay. Rather, word of mouth and autonomous independent information sources were the key media through which respondents formed their image of this iconic Australian tourist destination. Findings also show …
Venture Capital In Regional New South Wales, Margaret Drever, Stephen Kelly, Jeremy Buultjens, Rod Leane
Venture Capital In Regional New South Wales, Margaret Drever, Stephen Kelly, Jeremy Buultjens, Rod Leane
Adjunct Professor Stephen J Kelly
No abstract provided.
Entrepreneurs And Venture Capital: Attitudes And Understanding In New Zealand And Australia, Dean Prebble, Stephen Kelly
Entrepreneurs And Venture Capital: Attitudes And Understanding In New Zealand And Australia, Dean Prebble, Stephen Kelly
Adjunct Professor Stephen J Kelly
No abstract provided.
Venture Capital Across The Ditch: How Australian And New Zealand Firms View The Vc Option, Stephen Kelly, Dean Prebble
Venture Capital Across The Ditch: How Australian And New Zealand Firms View The Vc Option, Stephen Kelly, Dean Prebble
Adjunct Professor Stephen J Kelly
No abstract provided.
Foreign Market Entry And Sustained Competitiveness By Australian Smes, Stephen Kelly
Foreign Market Entry And Sustained Competitiveness By Australian Smes, Stephen Kelly
Adjunct Professor Stephen J Kelly
Develops a model for foreign market entry and sustained competitiveness by Australian small and medium sized enterprises (SMEs), particularly in relation to Indonesia.
Measuring Attitudinal Commitment In Business-To-Business Channels, Stephen Kelly
Measuring Attitudinal Commitment In Business-To-Business Channels, Stephen Kelly
Adjunct Professor Stephen J Kelly
While organizational behaviourists have largely adopted a three-component conceptualisation of attitudinal commitment, marketers continue exclusively to apply one- or two-component models. In this paper, the reliability and validity of one-, two- and three-component models of commitment are examined within a business-to-business context. The results indicate that the three-component model incorporating instrumental, affective and normative dimensions is superior on both substantive and empirical grounds. It is subsequently argued that marketing planners need to demand that marketing researchers are more precise when incorporating commitment into conceptual and empirical studies, and account for these distinct components either by explicitly including or omitting them. …
An Exploratory Investigation Into E-Tail Image Attributes Important To Repeat, Internet Savvy Customers, Simon Wilde, Stephen Kelly, Don Scott
An Exploratory Investigation Into E-Tail Image Attributes Important To Repeat, Internet Savvy Customers, Simon Wilde, Stephen Kelly, Don Scott
Adjunct Professor Stephen J Kelly
This paper offers results from an exploratory study investigating e-tail store image attributes important to repeat, internet savvy customers of a major Australian grocery e-tailer. The study was undertaken in response to a perceived need on the part of the e-tailer for a better understanding of how image operated on-line, and a review of extant literature which indicated that while retail store image in traditional bricks-and-mortar environments had been extensively investigated; limited empirical work involving consumers had been undertaken within the e-tail environment. Three components incorporating traditional and e-tail specific attributes were identified; core demands, institutional factors and information.
A Preliminary Investigation Into Associations Between Components Of Attitudinal Commitment And Relationship Benefits, Stephen Kelly, Don Scott
A Preliminary Investigation Into Associations Between Components Of Attitudinal Commitment And Relationship Benefits, Stephen Kelly, Don Scott
Adjunct Professor Stephen J Kelly
Findings from exploratory research examining antecedents and outcomes of instrumental, affective and normative commitment in a business-to-business setting are reported. Results suggest supplier generated relationship benefits that offer retailers a competitive advantage through cost leadership or differentiation influence instrumental commitment, while interpersonal relationship antecedents such as trust, satisfaction and absence of conflict influence affective and normative commitment. A theoretical model is offered illustrating these relationships and it is proposed that enhanced outcomes will be derived from channel strategies that focus with greater intent on maximising each dimension of commitment through identified antecedents. The vehicle for the study is relationships between …
Competition And Collaboration, Stephen Kelly
Competition And Collaboration, Stephen Kelly
Adjunct Professor Stephen J Kelly
No abstract provided.
Developing A Relationship Orientation, Stephen Kelly
Developing A Relationship Orientation, Stephen Kelly
Adjunct Professor Stephen J Kelly
No abstract provided.
Evaluating Lapsed Clients In The Health And Weight Loss Industry: The Challenge Of A Mature Market And The Need For A Relational Approach, Stephen Kelly, Jennifer Harrison
Evaluating Lapsed Clients In The Health And Weight Loss Industry: The Challenge Of A Mature Market And The Need For A Relational Approach, Stephen Kelly, Jennifer Harrison
Adjunct Professor Stephen J Kelly
No abstract provided.
A Conceptual Model Of Relationship Orientation, Stephen Kelly
A Conceptual Model Of Relationship Orientation, Stephen Kelly
Adjunct Professor Stephen J Kelly
No abstract provided.
Crafting Strategy In Dynamic Markets: The Case Of Small Software Businesses, Steven French, Stephen Kelly, Jennifer Harrison
Crafting Strategy In Dynamic Markets: The Case Of Small Software Businesses, Steven French, Stephen Kelly, Jennifer Harrison
Adjunct Professor Stephen J Kelly
No abstract provided.
An Exploratory Study Of Venture Capital In Regional Australia, Stephen Kelly, Margaret Drever, Jeremy Buultjens
An Exploratory Study Of Venture Capital In Regional Australia, Stephen Kelly, Margaret Drever, Jeremy Buultjens
Adjunct Professor Stephen J Kelly
No abstract provided.
Lapdogs Or Leaders? Small Business' Role In The Globalisation Of The Australian Economy, Damian Hine, Stephen Kelly
Lapdogs Or Leaders? Small Business' Role In The Globalisation Of The Australian Economy, Damian Hine, Stephen Kelly
Adjunct Professor Stephen J Kelly
No abstract provided.
Using Servqual As A Management Tool In The Provision Of Welfare Services, Stephen Kelly, Karen Mcfadyen, Jennifer Harrison
Using Servqual As A Management Tool In The Provision Of Welfare Services, Stephen Kelly, Karen Mcfadyen, Jennifer Harrison
Adjunct Professor Stephen J Kelly
No abstract provided.
Reframing Strategic Thinking: Emergence Beyond The Box, Stephen Kelly, Alexander Kouzmin
Reframing Strategic Thinking: Emergence Beyond The Box, Stephen Kelly, Alexander Kouzmin
Adjunct Professor Stephen J Kelly
No abstract provided.
Moral Hazards, Crisis, Bail Outs And E-Scads, Judy Johnston, Alexander Kouzmin, Kym Thorne, Stephen Kelly
Moral Hazards, Crisis, Bail Outs And E-Scads, Judy Johnston, Alexander Kouzmin, Kym Thorne, Stephen Kelly
Adjunct Professor Stephen J Kelly
No abstract provided.
Venture Capital In Regional Australia: Attitudes Toward Venture Capital Requirements Among Sme Principals And Their Advisors, Stephen Kelly, Jeremy Buultjens
Venture Capital In Regional Australia: Attitudes Toward Venture Capital Requirements Among Sme Principals And Their Advisors, Stephen Kelly, Jeremy Buultjens
Adjunct Professor Stephen J Kelly
This paper provides results from exploratory research examining attitudes of regional SME principals and their professional advisors toward venture capital and postulates how this may affect regional SME use of venture capital. The research was conducted as part of a larger project investigating relationships between venture capital, venture capitalists and regional SME development. Analysis using exploratory factor analysis identified three factors representing investment determinants, venture capital benefits and relationship issues, with SME principals and their advisors being cognisant of the importance of investment determinants but uncertain as to the benefits of venture capital and the role of interpersonal relationships. It …
Validating A Tri-Component Model Of Attitudinal Commitment, Stephen Kelly
Validating A Tri-Component Model Of Attitudinal Commitment, Stephen Kelly
Adjunct Professor Stephen J Kelly
No abstract provided.