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Application Of Lean Six Sigma Techniques To Optimize Hospital Laboratory Emergency Department Turnaround Time Across A Multi-Hospital System, Heather (Woodward) Hagg, Susan Scachitti, Lash Mapa, Lillie Brandford, Chris Vanni, Catherine Cox
Application Of Lean Six Sigma Techniques To Optimize Hospital Laboratory Emergency Department Turnaround Time Across A Multi-Hospital System, Heather (Woodward) Hagg, Susan Scachitti, Lash Mapa, Lillie Brandford, Chris Vanni, Catherine Cox
RCHE Publications
In January 2005, Indiana University, Purdue University at Indianapolis (IUPUI) and Purdue- Calumet were invited to partner with the Alverno Clinical Labs in adapting Lean Six Sigma methodologies for use within healthcare. Our initial project focused on optimization of lab services for the emergency department at the Saint Margaret Mercy Hospitals in Hammond, IN. This project resulted in reduction of lab test report time to the emergency department from 75 minutes to less than 35 minutes. These results have been sustained from the initial implementation to present – over 14 months. Additionally, this project has been successfully implemented across two …