Business Commons^™

Unintended Consequences: How Suppliers Compensate For Price Concessions And The Role Of Organizational Justice In Buyer-Supplier Relations, Steven Carnovale, John W. Henke, Scott Duhadway, Sengun Yeniyurt

Business Faculty Publications and Presentations

“You get what you pay for” is one of life's lessons that predominates in purchasing decisions individuals make in their personal lives. The results of this study suggest this lesson should also prevail among management when price‐related purchasing decisions in businesses are being made. An evaluation of over 1,700 purchasing instances across seven years of a longitudinal panel data set collected from Tier 1 production suppliers to the six major North American automotive Original Equipment Manufacturers (OEMs), Chrysler, Ford, General Motors, Honda, Nissan, and Toyota, found that suppliers compensate for price concessions and price reduction pressure from the OEM in …

Key Supplier Involvement In It-Enabled Operations: When Does It Lead To Improved Performance?, Fred Miao, Guangping Wang, Pornsit Jiraporn

Business Faculty Publications and Presentations

As firms continue to invest in IT resources and collaborate with key suppliers, many fail to benefit from these activities. Drawing on resource orchestration theory and the relational view of interfirm competitive advantage, we examine the contingent relationships among IT resources, key supplier involvement, and the focal firm's performance. Using a multi-informants dataset from the manufacturing sector in China, we find that supplier involvement mediates the positive effect of IT resources on the focal firm's performance only when there is a high level of mutual trust and when competitive intensity is low in the focal firm's environment. In a highly …

Toward A Three-Dimensional Framework For Omni-Channel, Soroosh Saghiri, Richard Wilding, Carlos Mena, Michael Bourlakis

Business Faculty Publications and Presentations

The omni-channel, as an emerging trend in retail, aims to coordinate processes and technologies across supply and sales channels. The evolution of this concept is still nascent. This paper develops a conceptual framework for omni-channel systems, configured by three dimensions of channel stage, channel type and channel agent. Integration and visibility are also explored and discussed as the main enablers, which support the implementation of omni-channel framework.

This research is built upon the empirical and secondary data. Multiple case studies and expert interview methods are employed for data collection to validate the recommended framework and to explore its …

Exploring Strategic Strengths And Weaknesses Of Retail Purchasing Groups, Erik Sandberg, Carlos Mena

Business Faculty Publications and Presentations

Retail purchasing groups consist of small, independent, specialised stores that join together and collaborate on purchasing and other areas. In comparison to large-scale corporate retail chains, often labelled mega-retailers, retail purchasing groups are based on collaborative external integration between a central unit and the independent, local dealers. The overall purpose of this research is to explore the specific characteristics that underscore a retail purchasing group. The paper has two research questions: (1) What are the strengths and weaknesses of a supply chain structure based on external integration? and (2) In what areas are the purchasing groups' ownership structure particularly advantageous …

Supply Chain Integration Configurations: Process Structure And Product Newness, Christos Tsinopoulos, Carlos Mena

Business Faculty Publications and Presentations

Purpose – The purpose of this paper is to explore the configurations of supply chain integration.

Design/methodology/approach – The authors use qualitative data from manufacturers shortlisted for the UK’s Manufacturing Excellence awards over three years. Detailed processes and policies of 68 manufacturers are analysed.

Findings – Process structure and product newness require different supply chain configurations, which change as products mature. Supply chain integration is dynamic, and the extent of collaboration between suppliers and customers will be different at different moments in time. The authors define and discuss four key supply chain configurations: customised; ramp-up; recurring; coordinated.

Research limitations/implications – …

Product Safety And Security In The Global Supply Chain: Issues, Challenges And Research Opportunities, Ann Marucheck, Noel Greis, Carlos Mena, Linning Cai

Business Faculty Publications and Presentations

number of high profile product safety events and recalls have heightened public attention to the safety and security of the products that people consume and use. While product safety isn’t a new topic, the effect of the global supply chain in creating or exacerbating safety risks and vulnerabilities is both timely and relevant. In this essay we focus on how the field of operations management can provide fresh perspectives and insights in addressing the challenges of product safety and security in the global supply chain. We first examine the product safety issues and challenges that arise in five industries that …

Global Sourcing And Logistics, Martin Christopher, Fu Jia, Omera Khan, Carlos Mena, Erik Sandberg

Business Faculty Publications and Presentations

The sourcing of products from across the global marketplace is an increasing trend associated with economic development. This trend is the result of many independent decisions taken by firms around the world looking for new sources of competitive advantage. However, these decisions can also have unintended consequences, exposing the firms to hidden costs and risks, creating congestion at different points in the global transport infrastructure and increasing emissions of pollutants and greenhouse gases.

This report presents the results of a project conducted in 2006-07, aimed at improving global sourcing practices, with a particular emphasis on the implications for the UK. …