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Analysis Of The Factors That Influence Online Purchasing, Donald Amoroso, D. Scott Hunsinger
Analysis Of The Factors That Influence Online Purchasing, Donald Amoroso, D. Scott Hunsinger
Faculty Articles
This paper reviews recent studies related to the Technology Acceptance Model (TAM) in order to derive an extended model that examines online purchasing by consumers. Our model expands the original TAM by including additional constructs including privacy, trust, perceived risk, e-satisfaction, and e-loyalty. We surveyed over 1,850 consumers in the United States and Australia using an instrument that yielded respectable reliability and validity. The findings suggest that our expanded model serves as a very good predictor of consumers' online purchasing behaviors. The linear regression model shows a substantial amount of variance explained for Behavioral Intention (R2 = .637). We also …