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Hospitality Review Volume 31 Issue 2 2013, Fiu Hospitality Review
Hospitality Review Volume 31 Issue 2 2013, Fiu Hospitality Review
Hospitality Review
No abstract provided.
Research Note: Biometric Technology Applications And Trends In Hotels, Anil Bilgihan Dr., Ersem Karadag, Cihan Cobanoglu, Fevzi Okumus
Research Note: Biometric Technology Applications And Trends In Hotels, Anil Bilgihan Dr., Ersem Karadag, Cihan Cobanoglu, Fevzi Okumus
Hospitality Review
The purpose of this study is to investigate the biometrics technologies adopted by hotels and the perception of hotel managers toward biometric technology applications. A descriptive, cross sectional survey was developed based on extensive review of literature and expert opinions. The population for this survey was property level executive managers in the U.S. hotels. Members of American Hotel and Lodging Association (AHLA) were selected as the target population for this study. The most frequent use of biometric technology is by hotel employees in the form of fingerprint scanning. Cost still seems to be one of the major barriers to adoption …