Business Commons^™

The Association Between Willingness Of Frontline Care Providers’ To Adaptively Use Of Telehealth Technology And Virtual Service Performance In Provider-To-Provider Communication: Quantitative Study, Hyeyoung Hah, Deanna Goldin, Sejin Ha

College of Business Faculty Publications

Background: Telehealth technology can create a disruptive communication environment for frontline care providers who mediate virtual communication with specialists in electronic consultations. As providers are dealing with various technology features when communicating with specialists, their flexible attitude and behaviors to use various telehealth-related technology features can change the outcome of virtual care service.

Objective: The objective of this study is to examine frontline care providers’ technology adaptation behaviors in the electronic consultation context. From the perspective of frontline care providers, we reapply and retest a theoretical model, reflecting a mechanism through which technology users’ personal characteristics and technology adaptation behavior …

The Potential Of Blockchain Technology For Health Information Exchange: Experimental Study From Patients’ Perspectives, Pouyan Esmaeil Zadeh, Tala Mirzaei

College of Business Faculty Publications

Background: Nowadays, a number of mechanisms and tools are being used by health care organizations and physicians to electronically exchange the personal health information of patients. The main objectives of different methods of health information exchange (HIE) are to reduce health care costs, minimize medical errors, and improve the coordination of interorganizational information exchange across health care entities. The main challenges associated with the common HIE systems are privacy concerns, security risks, low visibility of system transparency, and lack of patient control. Blockchain technology is likely to disrupt the current information exchange models utilized in the health care industry.

Objective: …

What’S On Your Keyboard? A Systematic Review Of The Contamination Of Peripheral Computer Devices In Healthcare Settings, Nicole Ide, Bianca K. Frogner, Cynthia M. Lerouge, Matthew Thompson

College of Business Faculty Publications

Objective To determine the extent and type of microbial contamination of computer peripheral devices used in healthcare settings, evaluate the effectiveness of interventions to reduce contamination of these devices and establish the risk of patient and healthcare worker infection from contaminated devices.

Design Systematic review

Methods We searched four online databases: MEDLINE, CINAHL, Embase and Scopus for articles reporting primary data collection on contamination of computer-related equipment (including keyboards, mice, laptops and tablets) and/or studies demonstrating the effectiveness of a disinfection technique. Pooling of contamination rates was conducted where possible, and narrative synthesis was used to describe the rates of …

What’S On Your Keyboard? A Systematic Review Of The Contamination Of Peripheral Computer Devices In Healthcare Settings, Nicole Ide, Bianca K. Frogner, Cynthia M. Lerouge, Patrick Vigil, Matthew Thompson

College of Business Faculty Publications

Objective To determine the extent and type of microbial contamination of computer peripheral devices used in healthcare settings, evaluate the effectiveness of interventions to reduce contamination of these devices and establish the risk of patient and healthcare worker infection from contaminated devices.

Design Systematic review

Methods We searched four online databases: MEDLINE, CINAHL, Embase and Scopus for articles reporting primary data collection on contamination of computer-related equipment (including keyboards, mice, laptops and tablets) and/or studies demonstrating the effectiveness of a disinfection technique. Pooling of contamination rates was conducted where possible, and narrative synthesis was used to describe the rates of …

Patient Health Record Systems Scope And Functionalities: Literature Review And Future Directions, Lina Bouayad, Anna Ialynytchev, Balaji Padmanabhan

College of Business Faculty Publications

Background: A new generation of user-centric information systems is emerging in health care as patient health record (PHR) systems. These systems create a platform supporting the new vision of health services that empowers patients and enables patient-provider communication, with the goal of improving health outcomes and reducing costs. This evolution has generated new sets of data and capabilities, providing opportunities and challenges at the user, system, and industry levels.

Objective: The objective of our study was to assess PHR data types and functionalities through a review of the literature to inform the health care informatics community, and to provide recommendations …

A Dialectical Perspective On Burnout And Engagement, Matthew R. Leon, Jonathon R.B. Halbesleben, Samantha C. Paustian-Underdahl

College of Business Faculty Publications

With strong empirical evidence existing for conflicting models, the nature of burnout and engagement continues to be debated. Scholars have recognized the need to theoretically clarify the nature of the burnout–engagement relationship in order to advance empirical research related to both topics. The purpose of this paper is to reconcile existing perspectives through an alternative approach that provides an alternate view of burnout and engagement based on dialectical theory. Implications for common theories used to study burnout and engagement are discussed, followed by suggestions and models for future research utilizing dialectics.

Latin America’S Challenge: A Fresh Look At Industrial Policy, Jerry Haar

College of Business Faculty Publications

No abstract provided.

Institution-Based Weaknesses Behin Emergin Multinationals, Mike W. Peng, Ronaldo C. Parente

College of Business Faculty Publications

No abstract provided.

Product Marketcompetitionandcorporategovernance, Julia Chou, Lilian Ng, Qinghai Wang

College of Business Faculty Publications

No abstract provided.

Multi-Level Reputation Signals In Service Industries In Latin America, William Newburry, M. Abrahim Soleimani

College of Business Faculty Publications

This study uses signaling theory to investigate industry -firm- and individual-level determinants of individual-level corporate reputation assessments in the context of Latin America. In a hierarchical linear model, we test our theory using 76,419 individual evaluations of 80 companies in five Latin American countries collected by the Reputation Institute in conjunction with the Foro de Reputación Corporativa. Results show that across our Latin American sample, reputations of firms in the telecom and energy industries are significantly lower than those of manufacturing firms. Additionally, we find consistent evidence across marginalized groups (e.g., women, lower social class, education and income) that they …