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Full-Text Articles in Business
The Impact Of Coping Strategies On Occupational Stress And Turnover Intentions Among Hotel Employees, Songshan (Sam) Huang, Robert Van Der Veen, Zhenchun Song
The Impact Of Coping Strategies On Occupational Stress And Turnover Intentions Among Hotel Employees, Songshan (Sam) Huang, Robert Van Der Veen, Zhenchun Song
Research outputs 2014 to 2021
This study examined the impact of problem solving, social support and avoidance as coping strategies on occupational stress and turnover intentions among hotel employees. Using a sample of 455 employees from seven hotels in Shandong Province, China, the study found that problem solving as a coping strategy predicts lower levels of occupational stress. Both social support and avoidance strategies were found to increase occupational stress instead. Occupational stress was positively correlated with hotel employees’ intentions to leave and the study furthermore clarified the role of occupational stress as an important mediator in the relationship between coping strategies and turnover intentions. …
Chinese Outbound Travel: Understanding The Socioeconomic Drivers, Songshan (Sam) Huang, Xiang Wei
Chinese Outbound Travel: Understanding The Socioeconomic Drivers, Songshan (Sam) Huang, Xiang Wei
Research outputs 2014 to 2021
This study used a national sample (N = 36,490) of Chinese urban residents to examine the relationship between outbound travel intention and some key demographic, economic, and geographic variables. Findings indicate that education, income, and paid vacation days significantly predicted outbound travel intention. Compared to residents in Tier-4 cities in China, those in Tier-1, -2, and -3 cities had higher probability of choosing outbound travel by 13.1%, 30.9%, and 15.3%, respectively. This study draws meaningful connections between Chinese outbound tourism and the social and economic realities in China and offers an alternative approach to understanding Chinese outbound tourism.
How Does Destination Social Responsibility Contribute To Environmentally Responsible Behaviour? A Destination Resident Perspective, Lujun Su, Songshan (Sam) Huang, Joanna Pearce
How Does Destination Social Responsibility Contribute To Environmentally Responsible Behaviour? A Destination Resident Perspective, Lujun Su, Songshan (Sam) Huang, Joanna Pearce
Research outputs 2014 to 2021
Based on stakeholder theory and social exchange theory, this study developed an integrated model to demonstrate that destination social responsibility (DSR) influences tourism impacts (both positive and negative impacts), overall community satisfaction, and both directly and indirectly influences resident environmentally responsible behaviour (ERB). The model was examined using a sample of 453 residents living on the Gulangyu Island, a famous island tourism destination of Xiamen, China. Results show that DSR enhances residents’ perception of positive tourism impacts, improves overall community satisfaction and contributes to resident ERB. However, the effect of DSR on negative tourism impacts was not significant. Thus, positive …