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Doctrinal And Applied Tqm In Relation To Dominant Models Of Organisation: A Comparative Study, Brad J. Moore
Doctrinal And Applied Tqm In Relation To Dominant Models Of Organisation: A Comparative Study, Brad J. Moore
Theses : Honours
Total Quality Management (TQM) is examined in five organisations in light of the assumption that its implementation is an ongoing negotiated order rather than an objective reality as often accepted by the literature. Guided by a theoretical framework identified by Spencer (1994) and a qualitative methodology suggested by Miles and Huberman (1994), the perceptions of a cross section of organisational members in five organisations are used to establish the nature of applied TQM in terms of mechanistic and organismic 'mental models' of organisation and the degree to which applied TQM varies from the basic doctrine. It is argued that both …
Organisational Culture Receptiveness To Excellent Communication, Katherine Jane O'Donoghue
Organisational Culture Receptiveness To Excellent Communication, Katherine Jane O'Donoghue
Theses : Honours
A major finding of the Grunig Excellence Study was that various dimensions of organisational culture play an important role in determining an organisations ability to practice excellent communication. This research has tested the dimensions of organisational culture as found in the Excellence Study in a new setting -the West Australian government through the Education Department of Western Australia. This will begin to determine their existence and relevance of the original findings outside the original study setting. The study has a sample size of 450 employees of the Department Level 8 and below and 9 employees Level 9 and above in …
Strategy, Perceived Environmental Uncertainty, Management Accounting Systems And Performance: An Empirical Investigation, Kar Ming Chong
Strategy, Perceived Environmental Uncertainty, Management Accounting Systems And Performance: An Empirical Investigation, Kar Ming Chong
Theses : Honours
This thesis is an empirical examination of the role of strategic business unit (SBU) strategy and perceived environmental uncertainty (PEU) en the relations between 'management accounting systems (MAS) design and SBU performance. Two extreme strategic postures of Miles and Snow's typology were used in this study. They were prospector and defender. MAS design was defined in terms of the extent to which managers' use of broad scope MAS information characteristics for decision making; A survey research methodology was used in this study. The responses of 62 SBU managers, drawn from a cross-section of manufacturing companies in Western Australia, were used …