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Coastal Carolina University

Honors Theses

Theses/Dissertations

2011

Marketing

Articles 1 - 2 of 2

Full-Text Articles in Business

Investigating The Role Of Online Social Media In Consumer-Firm Relationships, Janna Cole Dec 2011

Investigating The Role Of Online Social Media In Consumer-Firm Relationships, Janna Cole

Honors Theses

Regarding the role of Web 2.0 in business activities, three primary areas of interest are under discussion: (1) how Web 2.0 tools should be integrated into firms' marketing strategies, (2) how Web 2.0 tools should be used to build or retain brand equity and create value with consumers, and (3) how the participation of brands in Web 2.0 influences consumers attitudes and behaviors, if at all. There are some overlaps between these subjects, particularly involving the role of consumers in appreciating or diminishing brands' reputations, as well as information gaps to be filled by further research as these technologies continue …


How Does Color In Package Design Lead To Emotional Appeal And Consumer Behavior?, Andrea Floyd May 2011

How Does Color In Package Design Lead To Emotional Appeal And Consumer Behavior?, Andrea Floyd

Honors Theses

Consumer behavior can be broken down into specific components including different behaviors, such as attention, motivation, and persuasion, which can all lead the consumer to purchase. Within the literature, there is a common order that consumer behavior tends to follow, and all consumers go through a series of steps in their decision process before making a purchase. Scholars claim that attention leads to motivation, which leads to purchase. Many scholars also recognize emotional appeal and emotional value and their large influence on consumer behavior. Attention, motivation, and purchase can all be provoked using emotional appeal. Scholars suggest that emotional appeal …