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California State University, San Bernardino

Theses/Dissertations

2007

Business logistics

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Full-Text Articles in Business

Reinforce Customer Satisfaction Through Enterprise Resource Planning And Supply Chain Management Integration, Yu-Hsiang Chen Jan 2007

Reinforce Customer Satisfaction Through Enterprise Resource Planning And Supply Chain Management Integration, Yu-Hsiang Chen

Theses Digitization Project

The purpose of this project is to try and establish a blueprint for integrating Enterprise Resource Planning (ERP) and Supply Chain Management (SCM). ERP and SCM have become popular in many industries because they help companies improve their Information Systems (IS) which helps support their operational goals. New technology is being used in resource planning and e-commerce and a stable supply chain helps corporations integrate many basic applications. This helps facilitate smooth supplier-customer interactions while minimizing transaction costs. This project is trying to provide a way in which to implement ERP systems properly into SCM. It should result in improved …