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California State University, San Bernardino

Business Analytics

Communications of the IIMA

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Full-Text Articles in Business

The Value Of A Technical Service Bulletin Index For The Consumer, Robert J. Richardson Sep 2021

The Value Of A Technical Service Bulletin Index For The Consumer, Robert J. Richardson

Communications of the IIMA

Automobile Technical Service Bulletin Index represents additional information pertaining on the quality of a vehicle. Currently, there is no way for the consumer to evaluate this large amount of information when buying a new car. A Technical Service Bulletin Index is developed as an aid to the consumer to better understand the quality issues related to thirty different car models. When compared to two major existing surveys, the J.D. Power Initial Quality Study and the J.D. Power Vehicle Dependability Study, the Technical Service Bulletin Index proved that it provides new, useful information about automobile quality for consumers to use when …


What Do Publicly-Available Soccer Match Data Actually Tell Us?, Chester S. Labedz Jr., Robert Schumaker Sep 2019

What Do Publicly-Available Soccer Match Data Actually Tell Us?, Chester S. Labedz Jr., Robert Schumaker

Communications of the IIMA

Media analyses of soccer statistics and game play has accelerated in recent years. This is evident in visual displays of ball and player tracking, average player locations and distances they run. These media depictions aim to be attractive, entertaining and informative for viewers. But are such statistics predictive of goal scoring and match outcome? To answer this question we review the sixty-four matches of the 2014 World Cup and examine nine common match statistics, and others, to evaluate their predictive value for goal production and match outcome.