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Full-Text Articles in Business

Essays On Sales Force Turnover And Job Satisfaction, Hossein Hashemi Bahramani Nov 2023

Essays On Sales Force Turnover And Job Satisfaction, Hossein Hashemi Bahramani

Doctoral Dissertations

Salespeople are among the most valuable resources of a firm. The salesperson’s roles in value realization includes translating a firm’s offerings into financial and relational rewards, co-creating value with customers, and forming and maintaining business relationships. Thus, retaining salespeople and enhancing their job satisfaction are among the top priorities of managers and the focus of this dissertation. This dissertation presents three essays in sales management. Essay 1 provides a quantitative synthesis of turnover literature using meta-analytical methods. Using 129 samples of 36,436 salespeople, this study conceptualizes the antecedents of salesperson turnover into 30 unique groups and presents a bivariate meta-analysis …


Essays On Salesperson’S Motivation And Job Satisfaction-Performance, Claire H. Cha Nov 2023

Essays On Salesperson’S Motivation And Job Satisfaction-Performance, Claire H. Cha

Doctoral Dissertations

Salesforces are important to firms as they drive a significant part of the firm’s brand, financial, and relational performance. Salesforce performance, job satisfaction, and motivation have remained key topics of interest to practitioners as well as researchers (Hansen & Levin, 2016; Pullins, 2001; Williams & Plouffe, 2007). This dissertation includes three essays. Essay 1 aims to address a lingering question theoretically and managerially. What is the relationship between satisfaction and performance? That question is assessed with a unique longitudinal simultaneous design to test four leading hypotheses of the causal relationship between salespeople’s job satisfaction and performance. The study’s design addresses …


The Role Of Organizational Support In The Relationship Between Safety Climate And Organizational Outcomes, Lee Chambers May 2023

The Role Of Organizational Support In The Relationship Between Safety Climate And Organizational Outcomes, Lee Chambers

Electronic Theses, Projects, and Dissertations

Organizations employing individuals in high-risk or safety-sensitive occupations (e.g., construction workers, commercial drivers, pilots, and oil rig workers) face the challenge of ensuring their employees’ safety and well-being amidst various hazards and dangerous situations. To address this, cultivating a positive safety climate has been identified as a crucial factor in reducing workplace accidents or injuries. However, despite its importance, the link between safety climate and non-safety outcomes remains underexplored in the literature. In response, this study proposed a model based on social exchange theory, which highlights the crucial role of organizational support in explaining the relationship between safety climate and …


Junior Analyst Burnout, Mccain P. Wnek Apr 2023

Junior Analyst Burnout, Mccain P. Wnek

Student Publications

This paper explores the issue of burnout among junior analysts in the finance industry, specifically focusing on the role of workplace motivation in contributing to this issue. The review draws on a range of studies and literature related to burnout, motivation, and management practices in the finance industry, analyzing the factors that contribute to junior analyst burnout and identifying effective management practices that can help reduce burnout and promote a positive work culture. The review highlights the importance of adopting a Theory Y management approach that prioritizes employee empowerment, autonomy, and self-direction in addressing burnout among junior analysts. The findings …


Examining The Relationship Of Social Inclusion On Job Satisfaction And Turnover Intentions Of Us Post-9/11 Veterans, Sheree' L. Peters Jan 2023

Examining The Relationship Of Social Inclusion On Job Satisfaction And Turnover Intentions Of Us Post-9/11 Veterans, Sheree' L. Peters

Walden Dissertations and Doctoral Studies

Many American veterans return to the civilian workforce and report having problems reintegrating into society, as well as finding their role in the new corporate social realms. Over 80% leave their civilian jobs within the first two years of employment, and over 70% report experiencing feelings of loneliness. Recently, the World Health Organization reported that the lack of perceived social inclusion also has a significant economic impact on both individuals and societies. A quantitative, nonexperimental methodology was used to examine the moderating relationship of social inclusion on the relationship between job employee turnover intentions of post-9/11 enlisted veterans. This study …


Single-Term Soldiers’ Job Satisfaction And Job Meaningfulness In Second Careers, Bethanie Hiramoto Jan 2023

Single-Term Soldiers’ Job Satisfaction And Job Meaningfulness In Second Careers, Bethanie Hiramoto

Walden Dissertations and Doctoral Studies

Past researchers have informed future researchers of the challenges soldiers experience when transitioning to civilian life and the civilian workplace. This qualitative study aimed to understand the lived experiences of six single-term soldiers and their levels of job satisfaction through job meaningfulness in their second careers. Data for this study was collected using semi-structured interviews and interview protocols. The theoretical framework combined Herzberg’s two-factor theory, McClelland’s needs theory, and Organizational Socialization. The entire study was framed through this framework, and collected data were analyzed. The findings of this study indicated that job meaningfulness occurred while in their single term in …


Examining The Relationship Of Social Inclusion On Job Satisfaction And Turnover Intentions Of Us Post-9/11 Veterans, Sheree' L. Peters Jan 2023

Examining The Relationship Of Social Inclusion On Job Satisfaction And Turnover Intentions Of Us Post-9/11 Veterans, Sheree' L. Peters

Walden Dissertations and Doctoral Studies

Many American veterans return to the civilian workforce and report having problems reintegrating into society, as well as finding their role in the new corporate social realms. Over 80% leave their civilian jobs within the first two years of employment, and over 70% report experiencing feelings of loneliness. Recently, the World Health Organization reported that the lack of perceived social inclusion also has a significant economic impact on both individuals and societies. A quantitative, nonexperimental methodology was used to examine the moderating relationship of social inclusion on the relationship between job employee turnover intentions of post-9/11 enlisted veterans. This study …


Single-Term Soldiers’ Job Satisfaction And Job Meaningfulness In Second Careers, Bethanie Hiramoto Jan 2023

Single-Term Soldiers’ Job Satisfaction And Job Meaningfulness In Second Careers, Bethanie Hiramoto

Walden Dissertations and Doctoral Studies

Past researchers have informed future researchers of the challenges soldiers experience when transitioning to civilian life and the civilian workplace. This qualitative study aimed to understand the lived experiences of six single-term soldiers and their levels of job satisfaction through job meaningfulness in their second careers. Data for this study was collected using semi-structured interviews and interview protocols. The theoretical framework combined Herzberg’s two-factor theory, McClelland’s needs theory, and Organizational Socialization. The entire study was framed through this framework, and collected data were analyzed. The findings of this study indicated that job meaningfulness occurred while in their single term in …


Relationship Between Opportunity For Advancement, Salary/Pay, And Retail Salesperson Turnover Intentions, Edith Mae Thompson Jan 2023

Relationship Between Opportunity For Advancement, Salary/Pay, And Retail Salesperson Turnover Intentions, Edith Mae Thompson

Walden Dissertations and Doctoral Studies

AbstractEmployee turnover intention is the principal antecedent and predictor of employee turnover behavior, which is a substantial threat to automotive retail dealerships’ current and future organizational performance. Understanding employee turnover intentions is vital for dealership general managers to reduce salesperson turnover, manage dealership costs, and maintain dealership competitive advantages. Grounded in Herzberg’s two-factor theory, the purpose of this quantitative correlational study was to examine the relationship between opportunity for advancement, salary/pay, and employee turnover intention among automobile salespeople. Using an online survey administered by Survey Monkey, data were collected from 76 retail salespeople in Tennessee, Kentucky, and Alabama. The survey …


Relationship Between Opportunity For Advancement, Salary/Pay, And Retail Salesperson Turnover Intentions, Edith Mae Thompson Jan 2023

Relationship Between Opportunity For Advancement, Salary/Pay, And Retail Salesperson Turnover Intentions, Edith Mae Thompson

Walden Dissertations and Doctoral Studies

AbstractEmployee turnover intention is the principal antecedent and predictor of employee turnover behavior, which is a substantial threat to automotive retail dealerships’ current and future organizational performance. Understanding employee turnover intentions is vital for dealership general managers to reduce salesperson turnover, manage dealership costs, and maintain dealership competitive advantages. Grounded in Herzberg’s two-factor theory, the purpose of this quantitative correlational study was to examine the relationship between opportunity for advancement, salary/pay, and employee turnover intention among automobile salespeople. Using an online survey administered by Survey Monkey, data were collected from 76 retail salespeople in Tennessee, Kentucky, and Alabama. The survey …


What Can Child Welfare Leaders Do To Improve Job Satisfaction?, Quality Improvement Center For Workforce Development Jan 2023

What Can Child Welfare Leaders Do To Improve Job Satisfaction?, Quality Improvement Center For Workforce Development

QIC-Tips

There is a saying, “a happy worker is a productive worker” and research suggests there is a modest relationship between job satisfaction and job performance. But what can child welfare leaders do to create a satisfied, productive workforce when the work is stressful, complex, and challenging? There is a lot of evidence on what employers should be aware of among worker characteristics and the work environment that is related to higher employee job satisfaction. For example, employees who thrive at work are less likely to experience stress and burnout. Positive experiences related to coworkers, supervisors, and the organization show strong …


Leadership Strategies To Improve Business Performance In The Information Technology Industry, Edward Turay Jan 2023

Leadership Strategies To Improve Business Performance In The Information Technology Industry, Edward Turay

Walden Dissertations and Doctoral Studies

Ineffective leadership adversely affects performance at both the organizational and individual levels. Information technology (IT) leaders are concerned about ineffective leadership because it can result in the deterioration of employee morale, an increase in employee turnover, and decreased profitability. Grounded in Herzberg’s two-factor motivation theory, the purpose of this qualitative single case study was to explore leadership strategies managers in the IT industry use to improve business performance. The six participants were senior and mid-level managers of two IT firms in Beirut, Lebanon who had at least 5 years of experience managing their organization’s leadership strategies. Data were collected using …