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Identifying Critical Success Factors: The Case Of Erp Systems In Higher Education, Billy Mathias Bm Kalema Dr, Oludayo O. Olugbara Prof, Ray M. Kekwaletswe Prof Jul 2014

Identifying Critical Success Factors: The Case Of Erp Systems In Higher Education, Billy Mathias Bm Kalema Dr, Oludayo O. Olugbara Prof, Ray M. Kekwaletswe Prof

The African Journal of Information Systems

This paper reports on a study that uses a combination of techniques to formally characterize and determine the critical success factors influencing the effective usage of enterprise resource planning (ERP) systems, with special reference to higher education institutions. The thirty-seven ERP success factors identified from the literature are classified into: Critical, Active, Reactive and Inert categories. The classification of decision factors can generally support organizations to explore their current challenges and to adequately prepare decisions in a more participatory way for future endeavors. This study suggests a possible alternative that decision makers should take when a factor or a set …


Towards A Shared Understanding Of Emerging Technologies: Experiences In A Collaborative Research Project In South Africa, Daniela Gachago, Eunice Ivala, Judy Backhouse, Jan Petrus Bosman, Vivienne Bozalek, Dick Ng’Ambi Jul 2013

Towards A Shared Understanding Of Emerging Technologies: Experiences In A Collaborative Research Project In South Africa, Daniela Gachago, Eunice Ivala, Judy Backhouse, Jan Petrus Bosman, Vivienne Bozalek, Dick Ng’Ambi

The African Journal of Information Systems

While the practice of using educational technologies in Higher Education is increasingly common among educators, there is a paucity of research on innovative uses of emerging technologies to transform teaching and learning. This paper draws on data collected as part of a larger study aimed at investigating emerging technologies and their use in South African Higher Education Institutions (HEIs) to improve teaching and learning. The research employed a mixed method research design, using both qualitative and quantitative data collection methods—quantitative data from a survey of 262 respondents from 22 public HEIs in South Africa and qualitative data gathered from 16 …