Business Commons^™

Key To Success Of Offshore Outsourcing, Deep Patel

Dissertations and Theses

With the proliferating growth in technology and Innovation and the necessity to use new technology skills, outsourcing has become a notable trend in the IT industry. Characterized by USP's like cost-effectiveness and timeliness, outsourcing companies has surged tremendously in the last decade. However, amidst the entire buzz, outsourcing has contributed to some major failures at recent times (A & M, 2016). That has even made organizations to critically think before going forward with an off-shore outsourcing company. A substantial issue on organizational capability and on-time delivery has questioned the very foundation of its efficiency. This has now leaded to surface …

Exploring Capability Maturity Models And Relevant Practices As Solutions Addressing It Service Offshoring Project Issues, Rosine Hanna Salman

Dissertations and Theses

Western countries' information technology and software intensive firms are increasingly producing software and IT services in developing countries. With this swift advancement in offshoring, there are many issues that can be investigated which will enable companies to maximize their benefits from offshoring. However, significant challenges can occur throughout the lifecycle of offshoring IT service projects that turn the potential benefits into losses. This research investigated CMM/CMMI best practices and their effects on managing and mitigating critical issues associated with offshore development.

Using a web based survey, data was collected from 451 Information Technology and software development firms in the US. …