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Full-Text Articles in Business

Leadership Capabilities: Transforming Your Organisation For The Digital Age, Katharina Lange, Flocy Joseph, Markus Bjorn Karner Nov 2019

Leadership Capabilities: Transforming Your Organisation For The Digital Age, Katharina Lange, Flocy Joseph, Markus Bjorn Karner

Asian Management Insights

Leaders of large organisations need to strike a balance between speed and thoroughness, centralisation and decentralisation, and technology and the human touch.


Iuiga: Defining An Omni-Channel Strategy, Kapil R. Tuli, Sandeep R. Chandukala, Sheetal Mittal Nov 2019

Iuiga: Defining An Omni-Channel Strategy, Kapil R. Tuli, Sandeep R. Chandukala, Sheetal Mittal

Asian Management Insights

Iuiga, a lifestyle retailer, has a curated range of high quality products at transparent, affordable prices, effectively leveraging the original design manufacturers’ model and an online retail platform.


Corporate Innovation: Digitising Innovation Management, Suraya Sulaiman, Azim Pawanchik Nov 2019

Corporate Innovation: Digitising Innovation Management, Suraya Sulaiman, Azim Pawanchik

Asian Management Insights

Digitisation of innovation management allows organisations to spend less time managing innovation and more time on things that really matter.


Platform As Brands: The Inbuilt Potential And Perils, Jp Kuehlwein Nov 2019

Platform As Brands: The Inbuilt Potential And Perils, Jp Kuehlwein

Asian Management Insights

Rethink brand building through the concept of platform brands. Their key tenets—participation, personalisation and shared purpose—lay the foundation for transforming a brand.


Inclusive Hiring: How To Recognise Talent, Chandrasekhar Sripada Nov 2019

Inclusive Hiring: How To Recognise Talent, Chandrasekhar Sripada

Asian Management Insights

Organisations must learn to detect, discern and develop untapped talent through inclusive hiring practices.


Education And Innovation: An Interview With Charles Chen Yidan, Charles Yidan Chen Nov 2019

Education And Innovation: An Interview With Charles Chen Yidan, Charles Yidan Chen

Asian Management Insights

Education and innovation are not only the engines of economic growth in an increasingly knowledge-based global economy, but they also lead us to the solutions of the crises we face today.


Change Management Can Be Simple And Complex, Lalit Jagtiani Nov 2019

Change Management Can Be Simple And Complex, Lalit Jagtiani

Asian Management Insights

The success of any intervention is achieved by winning over the support of staff and aligning team members who are driven by different professional agendas.


Building Customer-Centric Brands In Asia: How To Compete Globally, Martin Roll Nov 2019

Building Customer-Centric Brands In Asia: How To Compete Globally, Martin Roll

Asian Management Insights

One crucial factor that would differentiate winning businesses from the others is the equity of a strong brand. They must learn to compete globally, sustain competitiveness, and master customer loyalty by building customer-centric brands.


From Bitcoin To Blockchain, And Back Again, Danielle Szetho, Rene Michau Nov 2019

From Bitcoin To Blockchain, And Back Again, Danielle Szetho, Rene Michau

Asian Management Insights

In the context of the current FinTech revolution, it remains to be seen how the wealth of knowledge on new technologies and business models in the area of finance can effectively and efficiently drive change and seize the new opportunities being created in the vast and fast-paced world of digital and crypto-assets.


Irrational Exuberance: Panic Rooms And Flutters In Financial Markets, Vijay Fafat Nov 2019

Irrational Exuberance: Panic Rooms And Flutters In Financial Markets, Vijay Fafat

Asian Management Insights

As the memory of the 2008 financial crash fades, there are cautionary thoughts on why we tend to overshoot in our optimism, and why even genius comes to grief in the face of capricious, mercurial capital markets.


Redefining Corporate Strategies And Functions, Havovi Joshi Nov 2019

Redefining Corporate Strategies And Functions, Havovi Joshi

Asian Management Insights

Traditional corporate planning—marked by a march towards a series of deliverables, detailed spreadsheets that project costs and revenue into the future, and review meetings according to an annual calendar—is not enough to succeed in today’s business environment. Ken Favaro, Senior Partner at Booz & Company, warned leaders of the common trap of confusing vision, mission, purpose, plans or goals for the real work of strategy. He explained that if these five are the cart and strategy is the horse, leaders who put the cart ahead of the horse often end up with no horse at all.


Surecash: Promoting Financial Inclusion In Bangladesh, Aurobindo Ghosh, Lipika Bhattacharya May 2019

Surecash: Promoting Financial Inclusion In Bangladesh, Aurobindo Ghosh, Lipika Bhattacharya

Asian Management Insights

The street scene of honking cycle rickshaws, jaywalking pedestrians and precariously tilting buses in crowded Dhaka was an easy distraction. It was December 2017 when Matteo Chiampo, an advisor to the Consultative Group to Assist the Poor (CGAP),1 was writing an advisory report on the future growth strategy for SureCash, a mobile financial services (MFS) company in Bangladesh. Brainstorming for questions, and not answers, was something he had not tried before. Nevertheless, Chiampo tried to focus on the questions he had on his mind—questions that he believed would give novel and transformative insights on the way forward.


A Better Economy By "Design", Lawrence Chong May 2019

A Better Economy By "Design", Lawrence Chong

Asian Management Insights

The air was still, and I was going nowhere with the session until I asked the participants about their kids instead of talking more about the bank. The conversations soon turned chirpy as the mothers in the group spoke over one another, sharing their hearts out about their children and their hopes for them. I felt I had unlocked something new, even though this should have been obvious as this is a very family-oriented country. This experience was part of our transformation project for a Southeast Asian bank that would reshape its digital, brand and customer engagement strategy through a …


Innovation: Does Asia Need Newton Or Edison?, Rajendra K. Srivastava, Philip Zerrillo May 2019

Innovation: Does Asia Need Newton Or Edison?, Rajendra K. Srivastava, Philip Zerrillo

Asian Management Insights

Ask who has contributed the most to innovation over the past five centuries and you might get very different answers. On one end, you would have to consider Sir Isaac Newton, who was one of the most influential scientists of our time. A philosopher, physicist and mathematician, Sir Newton was the leader of the scientific revolution, and his work at Cambridge University laid the groundwork for many of the world’s greatest inventions. And on the other end, you have Thomas Alva Edison, who attended school for a total of 12 weeks in his life. This self-taught inventor with nearly 1,100 …


Ai Gets Real At Singapore's Changi Airport (Part 1), Steve Lee, Steven M. Miller May 2019

Ai Gets Real At Singapore's Changi Airport (Part 1), Steve Lee, Steven M. Miller

Asian Management Insights

Ranked as the best airport for seven consecutive years, Singapore’s Changi Airport is lauded the world over for the efficient, safe, pleasurable and seamless service it offers the millions of passengers that pass through its facilities annually. Much of Changi Airport’s success can be attributed to the organisation’s customer-oriented business focus and deeply embedded culture of service excellence, combined with a host of advanced technologies operating invisibly in the background. The framework for this technology enablement is Changi Airport Group’s (CAG’s) SMART Airport Vision—an enterprise-wide approach to connective technologies that leverages sensors, data fusion, data analytics, and artificial intelligence (AI), …


Distilling Managerial Insights And Lessons From Ai Projects At Singapore's Changi Airport (Part 2), Steve Lee, Steven M. Miller May 2019

Distilling Managerial Insights And Lessons From Ai Projects At Singapore's Changi Airport (Part 2), Steve Lee, Steven M. Miller

Asian Management Insights

Since 2017, Changi Airport group (CAG) has initiated a host of pilot projects that use connective and intelligent technologies to enable its move towards digital transformation and SMART Airport Vision. This has resulted in a first wave of deployment of AI and Machine Learning-enabled applications across various functions that can better sense, analyse, predict, and interact with people.


Asian Luxury Retail Is Human, Stéphane J.G. Girod May 2019

Asian Luxury Retail Is Human, Stéphane J.G. Girod

Asian Management Insights

Digital giants such as Alibaba and Amazon, and online luxury specialists like Farfetch, Yoox and Net-a-Porter are thriving in Southeast Asia. Yet, even as online commerce sales is rising five times faster than the overall market, forecasters agree on one thing: online sales for luxury will flatten at around 25 percent of the total market by 2025.1Farfetch was bracing itself for this plateau when it clinched a partnership with Chanel in 2018. Their goal is to become the leading luxury retail operating system.


A Recipe For Success: Asia's F&B Franchising, Kek Sin Koh May 2019

A Recipe For Success: Asia's F&B Franchising, Kek Sin Koh

Asian Management Insights

Asian food and beverage (F&B) brands are exploding in popularity all over the world. Since 1999, Asian fast food restaurants have grown by 500 percent globally, making it the single fastest-growing food category, outstripping the growth of the next four, i.e. Middle Eastern, Chicken, Pizza, and Latin.1 At the same time, there is a huge opportunity for F&B franchising in Asia Pacific—over the past decade, the sector has flourished with the entry and expansion of both international and Asian brands, and in 2016, the restaurant industry in this region was estimated to be worth some US$1.5 trillion.2 Going forward, there …


Against All Odds, William Heinecke May 2019

Against All Odds, William Heinecke

Asian Management Insights

William Heinecke, the founder and Chairman of Minor International, a Bangkok-based multinational company operating in hospitality, restaurants and lifestyle brands distribution, shares his journey as an American-born Thai businessman and serial entrepreneur.


Beyond The Buzzword, Ryal Wun May 2019

Beyond The Buzzword, Ryal Wun

Asian Management Insights

According to Jen Boynton, vice president of member engagement at 3BL Media, “Corporate responsibility is simply a way for companies to take responsibility for the social and environmental impacts of their business operations.”1Looked at this way, corporate social responsibility (CSR) can, in effect, include a whole gamut of business practices and policies that make a business socially accountable—to itself, its stakeholders, and the public. These activities can range from philanthropy and environmental consciousness to ethical labour practices.


Family Togetherness, Navneet Bhatnagar May 2019

Family Togetherness, Navneet Bhatnagar

Asian Management Insights

Family-controlled businesses are the dominant form of business organisation across the world, and particularly so in many Asian countries. A major challenge that family businesses face is the lack of togetherness or cohesion among the members of the owner family, especially across generations. This often leads to confusion, differences and confl icts within the family and poses a serious threat to the sustained growth and long-term survival of the business. Lack of family togetherness also puts the founder’s legacy at risk. Breakups and splits in large business families have the potential to create macro-level disturbances, especially given their massive scale …


Managing Across Borders In Asia, Richard R. Smith, Suee Chieh Tan May 2019

Managing Across Borders In Asia, Richard R. Smith, Suee Chieh Tan

Asian Management Insights

Across many countries in Asia, we are witnessing local leaders rise to the level of country leader or managing director in their home country. However, when it comes to taking on regional roles in global fi rms, many of these leaders are unable to work effectively across borders. In other words, there were some skills or factors that allowed them to be successful in one country, but were not transferable to others.


Responsible Leadership, Flocy Joseph May 2019

Responsible Leadership, Flocy Joseph

Asian Management Insights

An array of scandals has rocked the world in recent times, such as financial malpractices (Arthur Andersen, Lehman Brothers, the LIBOR scam), unethical practices (FIFA mismanagement), and environmental damages (Gulf of Mexico oil spill, Volkswagen emission controls). All of which the critics of capitalism are not unhappy to report and embellish in great detail. The competing goals of a quest for power, meeting ethical standards, maintaining profitability, securing dwindling resources, and adapting to global environmental change have created an increasingly complex business canvas for leaders to navigate. The acceleration of environmental and social challenges exert pressure on corporate leaders to …


The Global Learning Crisis, Claudia Costin May 2019

The Global Learning Crisis, Claudia Costin

Asian Management Insights

In September 2015, the UN General Assembly approved the Sustainable Development Goals (SDGs), one of which, the SDG-4, focuses on the educational goal of ensuring free, equitable and quality primary and secondary education that will lead to relevant and effective learning outcomes. This goal, which is to be achieved by 2030, is ambitious. Even today, there are too many children without access to a school, or those who are not learning the basics, or dropping out of school.


Securing The Corporate Sustainability Advantage, Havovi Joshi May 2019

Securing The Corporate Sustainability Advantage, Havovi Joshi

Asian Management Insights

The UN Global Compact is the largest sustainable business initiative in the world, with more than 70 local chapters that work with close to 10,000 companies, large and small, across the world. With 3,000 stakeholders, we are a true multi-stakeholder initiative. We were founded 19 years back by former UN Secretary-General, Kofi Annan, with a view to giving the organisation a human face. So Mr. Annan put forward Ten Principles relating to UN conventions—spanning human rights, labour, environment and anti-corruption. These principles constitute the foundation of what we think of as corporate sustainability, and all companies that join the UN …


Profit People And Planet, Havovi Joshi May 2019

Profit People And Planet, Havovi Joshi

Asian Management Insights

On behalf of the Editorial Board of Asian Management Insights, its authors and readers, I would like to thank our outgoing Editor-in-Chief, Dr Philip Zerrillo, who founded the magazine and invested signifi cant efforts to advance its profi le these past five years.