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Walden University

2018

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Full-Text Articles in Business

The Significance Of Articulating An Institution’S Intellectual Distinctions In Response To The Crisis Of The Liberal Arts, Christian Teeter Nov 2018

The Significance Of Articulating An Institution’S Intellectual Distinctions In Response To The Crisis Of The Liberal Arts, Christian Teeter

Journal of Educational Research and Practice

This case study details an investigation to gain greater insight about the intellectual distinctions that prevail within the academic environment at Crestline College, a pseudonym for an eastern institution of higher learning, in support of the significance of a liberal arts education. While many graduates of Crestline report satisfaction with their academic experience, many alumni volunteers have felt more work could be done to explain the exact nature of what makes Crestline strong academically, articulating the practical value of a liberal arts education. Developing a compelling argument for a strong vision for academics would help reinforce the value and importance …


Employee Perceptions Of Well-Being Programs, Alice V. Edwards, Susan Marcus Sep 2018

Employee Perceptions Of Well-Being Programs, Alice V. Edwards, Susan Marcus

Journal of Social, Behavioral, and Health Sciences

Measuring the effectiveness of well-being programs in the workplace is important for optimizing the return on investment and selection of programs that meet organizational objectives. A pilot study was performed to assess employee well-being using the Happiness Mini-Survey and a one-sample pre–post study design intended to quickly allow employees to subjectively rate their well-being before and after participating in various classes as part of a well-being program. The findings demonstrated statistical significance in employee subjective ratings; they reported feeling better emotionally, physically, and mentally after participating in the classes. The employees’ self-rating for stress level also had statistically significant improvement …


Are Hospital Efficiency And Quality Of Care Affordable Without External Revenue?, Frank Pieter M. Naus, Carol-Anne Faint, Rocky J. Dwyer Jan 2018

Are Hospital Efficiency And Quality Of Care Affordable Without External Revenue?, Frank Pieter M. Naus, Carol-Anne Faint, Rocky J. Dwyer

International Journal of Applied Management and Technology

This qualitative study explored strategies academic research hospital administrators in Ontario, Canada, apply to generate nongovernment revenue to remain sustainable. The participants in the study consisted of senior-level academic research hospital executives with extensive experience in the subject area from major academic research hospitals, ranking the hospitals from highest to lowest in revenue generation. From this study, five themes emerged: working within the fiscal reality, the impact of the political environment, the focus on the mission, nongovernment revenue generation, and opportunities for the Ontario academic research hospitals. Findings from this study may contribute to discussions on implementing change by encouraging …


Crop Insurance Strategies For Mitigating Net Underwriting Losses, Kennedy K. Kitur Jan 2018

Crop Insurance Strategies For Mitigating Net Underwriting Losses, Kennedy K. Kitur

Walden Dissertations and Doctoral Studies

Crop insurance is an essential risk management tool for America's agricultural producers because a single crop failure or disastrous year can eliminate the results of multiple years of profitability. Crop insurance is designed to provide financial protection to farmers; however, insurance managers who lack managerial underwriting strategies disrupt companies to the point of financial distress. Self-insurance and self-protection theory were the conceptual frameworks for this single-case study to explore successful strategies that insurance managers used to mitigate net underwriting losses. Four insurance and senior strategic managers from an insurance company in the midwestern United States were recruited through a purposeful …


A Multifaceted View Of Ceo Compensation And Performance: A Case Study, John Nirenberg Jan 2018

A Multifaceted View Of Ceo Compensation And Performance: A Case Study, John Nirenberg

Journal of Sustainable Social Change

This case addresses CEO pay, a topic that annually stimulates the question of whether or not executive compensation is based on performance or something else and why it is so high in absolute terms. The societal impact of the new class of executives among the largest companies in the United States set apart from the rest of the world in a cocoon of wealth and privilege inflames resentment among workers, widens an already unfathomable distance between those at the top and the rest of us, and endangers the social amity among citizens of the polity . Positive social change might …


Strategies To Influence A Quality And Compliance Culture, Betsy Macht, Anne Davis Jan 2018

Strategies To Influence A Quality And Compliance Culture, Betsy Macht, Anne Davis

International Journal of Applied Management and Technology

Sales of defective or substandard products carry a potential risk of unintended effects on the consumer. The purpose of this single-case study was to explore the strategies to influence a culture of quality and compliance. Findings identified the value of weaving quality and compliance into a unified matrix to establish a holistic approach to endowing the organizational culture with the behaviors and habits that drive quality and compliance across business unit boundaries. To treat any aspect of quality and compliance as a separate element of the culture may undermine the overall effectiveness of quality and compliance programs, leaving room for …


Strategies To Streamline The U.S. Army’S Acquisition Approval Process, Donald E. Schlomer, Douglas G. Campbell Jan 2018

Strategies To Streamline The U.S. Army’S Acquisition Approval Process, Donald E. Schlomer, Douglas G. Campbell

International Journal of Applied Management and Technology

This qualitative single-case study explored strategies that senior U.S. Army Commanders could use to reduce the approval time for an acquisition category (ACAT) III need document in the Joint Capabilities Integrated Development System (JCIDS). Data came from historical documents and semistructured interviews of 30 ACAT III requirement writers and senior U.S. Army commanders with expertise in JCIDS. The conceptual framework was Goldratt’s theory of constraints. Miles, Huberman, and Saldana’s data analysis method was used to identify themes. Six themes emerged that yielded six possible strategies to reduce approval time: (a) define and implement an objective goal, (b) simplify the process …


Can Four Generations Create Harmony Within A Public-Sector Environment?, Glenda B. Arrington, Rocky J. Dwyer Jan 2018

Can Four Generations Create Harmony Within A Public-Sector Environment?, Glenda B. Arrington, Rocky J. Dwyer

International Journal of Applied Management and Technology

The purpose of this quantitative study was to examine the relationship between generational cohort and cohort perceptions of managerial effectiveness within the context of the federal public service. Data in this study were derived from the Federal Employee Viewpoint Survey, which included 421,748 full-time, part-time, and nonseasonal federal government employees geographically dispersed across the United States and overseas. The results of the study indicated that ratings of managerial effectiveness by all four generational cohorts for all three levels of managers studied were relatively high with correlation coefficients ranging from .96 to .99. However, the only cohort association that consistently had …


Black Business Owners Overcoming Barriers In Texas, Henry Williams Jan 2018

Black Business Owners Overcoming Barriers In Texas, Henry Williams

Walden Dissertations and Doctoral Studies

Black entrepreneurs in the state of Texas reported that they did not achieve the same level of success as nonminority enterprises. Many Black entrepreneurs have obtained education from top tier institutions and have the managerial experiences, skills, and working knowledge that facilitate business success, but they are not able to sustain business growth. The purpose of this phenomenological study was to explore the lived experiences of Black Texan entrepreneurs. This research was established using the conceptual framework of human capital. The overarching research question concerned the lived experiences of Black Texas entrepreneurs who were not as successful in business as …


Strategies To Sustain Small Retail Business More Than 5 Years, Jennifer Potts Jan 2018

Strategies To Sustain Small Retail Business More Than 5 Years, Jennifer Potts

Walden Dissertations and Doctoral Studies

Small business failures have a negative effect on the profitability of entrepreneurs. Many small businesses fail within the first 5 years after establishment. Profitable small businesses contribute to the stability of the local economy; however, when failure occurs the economy suffers. The purpose of this multiple case study was to explore strategies used by small retail business entrepreneurs to maintain profitability more than 5 years after business establishment. Using Cantillon's theory of entrepreneurship, with a focus on Miller's entrepreneurial orientation for the conceptual framework, this study included a purposeful sample of 3 small retail business entrepreneurs located in the Milwaukee, …


Organizational Leadership Activities That Positively Influence Virtual Employee Engagement, Milton Jones Perkins Jan 2018

Organizational Leadership Activities That Positively Influence Virtual Employee Engagement, Milton Jones Perkins

Walden Dissertations and Doctoral Studies

Considering the growing virtual workforce, it is important for people-managers to understand whether traditional management techniques produce increased engagement and greater productivity with a virtual population. Guided by James Heskett, W. Earl Sasser Jr., and Leonard Schlesinger's conceptual Service Profit Chain framework, this study focused on addressing the gap in contemporary literature related to management techniques that influence virtual employee engagement. Much of the current research provides a foundation for managing and engaging traditional office-based employees. To better understand which experientially-based management techniques influenced traditional employee engagement for a group of virtual employees, a qualitative descriptive phenomenological methodology was used …


Scenario Planning For Organizational Adaptability: The Lived Experiences Of Executives, Robert John Gaskill-Clemons Jan 2018

Scenario Planning For Organizational Adaptability: The Lived Experiences Of Executives, Robert John Gaskill-Clemons

Walden Dissertations and Doctoral Studies

Organizational adaptability is critical to organizational survival, and executive leadership's inability to adapt to extreme disruptive complex events threatens survival. Scenario planning is one means of adapting to extreme disruptive complex events. In this qualitative interpretive phenomenological study, 20 executives who had lived experience with extreme disruptive complex events and applied scenario planning to help adapt participated in phenomenological interviews to share their experiences related to the application of scenario planning as a means adaptation to extreme disruptive complex events. Participants were from a single large organization with executives distributed throughout the United States and executives from 10 state agencies …


The Effects Of Foreign Direct Investments On Oil Sands Industry Development In Canada, Kolawole Ilesanmi Jan 2018

The Effects Of Foreign Direct Investments On Oil Sands Industry Development In Canada, Kolawole Ilesanmi

Walden Dissertations and Doctoral Studies

The apparent decline in conventional crude oil reserves creates concern about how to meet future global oil demand. The Canadian oil sands industry could help to fill the gap in projected world oil supply; however, the oil sands industry in Canada is operating below capacity because local investors lack the funds needed for sufficient development. Foreign direct investment could enhance the quick evolution of the oil sands industry in Canada. The purpose of this case study research was to explore the effects of foreign direct investment on the development of the oil sands industry in Canada by examining the case …


Strategies To Reduce Voluntary Employee Turnover In Business Organizations, Kevin Lance Bernard Jan 2018

Strategies To Reduce Voluntary Employee Turnover In Business Organizations, Kevin Lance Bernard

Walden Dissertations and Doctoral Studies

Industry leaders in the United States have spent $11 billion annually in advertising, hiring, and training expenditures associated with voluntary employee turnover. Using employee turnover theory as the conceptual framework, the purpose of this multicase study was to explore strategies leaders of marketing and consulting firms used to reduce voluntary employee turnover. Participants were purposefully selected based on evidence of their successful experiences in reducing voluntary employee turnover in their organizations. Data were collected by conducting semistructured interviews with 6 leaders in 3 marketing and consulting firms located in the southeastern United States and by reviewing organizational documents related to …


Strategies To Minimize Direct Care Worker Shortages, Eric Ik Iloabachie Jan 2018

Strategies To Minimize Direct Care Worker Shortages, Eric Ik Iloabachie

Walden Dissertations and Doctoral Studies

There is a worldwide shortage of direct care workers who help older adults in their own homes. The purpose of this multiple case study was to explore strategies that owners of home health care businesses can use to retain adequate direct care workers for their businesses. Five home care agency owners from Wake County, North Carolina, participated. Each owner had successfully implemented strategies to ensure adequate caregivers to sustain the business. Human relations theory was used to address the business problem. Data collection involved interviewing the 5 owners of home care agency businesses in their offices. Through a process of …


Cross-Project Knowledge Transfer Succession Planning For Family-Owned Businesses, Kristina L. Mccarthy Jan 2018

Cross-Project Knowledge Transfer Succession Planning For Family-Owned Businesses, Kristina L. Mccarthy

Walden Dissertations and Doctoral Studies

When the owners of family-owned businesses leave the workplace, they can transfer ownership to the next generation; however, their knowledge of the business goes with them. There is a gap in the literature regarding effective ways to transfer family business resources and knowledge to subsequent generations. The problem was some small and family-owned businesses do not have detailed plans in place based on the needs of owners and the successor generation, with cross-project knowledge as part of the succession plan. The purpose of this nonexperimental study was to examine the relationships between the subscales of cross-project tacit knowledge transfer and …


An Exploration Of The Causes Of Success And Failure Of Managed Change, Michael Moore Jan 2018

An Exploration Of The Causes Of Success And Failure Of Managed Change, Michael Moore

Walden Dissertations and Doctoral Studies

Change management (CM) and organizational development are mature industries with decades of research and development. Yet, failure rates stated for organizational change initiatives remain high at 70%. This failure rate suggests that 30% of change initiatives were successful, but no reports of these successes were found in the literature. The overarching question considered the experiences of change leaders of successful CM initiatives. The conceptual framework for this research consisted of change models defined by Burke, Kotter, Schein, and others. The primary purpose of this study was to identify the strategies used by successful change leaders. 10 phone interviews with senior …


Nature Of Regional Nongovernmental Organizations During The Post-Soviet Transformation In Georgia, Shota Shubladze Jan 2018

Nature Of Regional Nongovernmental Organizations During The Post-Soviet Transformation In Georgia, Shota Shubladze

Walden Dissertations and Doctoral Studies

After the collapse of the Soviet Union, the post-Soviet transformation process influenced the establishment of democratic institutions in the country of Georgia. Scholars and analysts from international organizations have revealed a gap in the development of the central and regional civil society organizations in Georgia. Using Morgan's organizational metaphors framework as a guide, the purpose of this multiple case study was to explore the nature, culture, and structure of regional nongovernmental organizations (NGOs) in Georgia. Research questions focused on the influence of the post-Soviet transformation on the development of Georgia's regional NGO sector and its perceived capacity as a democratic …


Corporate Social Responsibility Implementation Framework, Samuel Bonsu Jan 2018

Corporate Social Responsibility Implementation Framework, Samuel Bonsu

Walden Dissertations and Doctoral Studies

As social problems, such as environmental pollution persist, the need to implement corporate social responsibility (CSR) to enhance societal well-being becomes important. However, little is known about how corporate leaders implement CSR. The purpose of this qualitative transcendental phenomenological study was to identify and report the lived experiences of corporate managers relevant to CSR implementation. This study was guided by ecological systems theory, the Porter hypothesis, the Maslow hierarchy of needs theory, and the Harrod-Domar growth model, which justify the importance of societal well-being to business profitability and growth. The research question regarding the lived experiences of corporate managers of …


The Adoption And Diffusion Of The Air Taxi/Air Charter Travel Innovation, Joseph Paul Leader Jan 2018

The Adoption And Diffusion Of The Air Taxi/Air Charter Travel Innovation, Joseph Paul Leader

Walden Dissertations and Doctoral Studies

The inefficient use and knowledge of direct, on-demand air taxi/air charter flights in the United States was the topic of this dissertation. The general problem studied was the inefficient use of air transportation options by business travelers in the United States. The specific problem was how business travelers in the United States learn of and thereby elect to embrace a newer air travel option. Using Rogers's diffusion of innovations theory as the framework, the dissemination of air travel choices made by business travelers using ImagineAir air taxi service in the United States was explored via a qualitative case study research …


Strategies Of Successful Government It Projects Based On Cost And Time, Ullice John Pelican Jan 2018

Strategies Of Successful Government It Projects Based On Cost And Time, Ullice John Pelican

Walden Dissertations and Doctoral Studies

From 2001 through 2015, some information technology (IT) project managers failed to deliver U.S. Government IT projects on time and within budget. The failure of IT project managers to complete projects on time and within budget provoked the U.S. Government Accountability Office to classify IT projects as high risk. This multiple case study explored strategies government contracted IT project managers use to reduce cost overruns and improve on-time delivery. The participants in this study were government contracted IT project managers from organizations that provide IT project management in the Maryland area. Employing purposeful sampling of the explicit population, 5 selected …


Success Strategies For Small Service Business Owners, Diana Ratcliff Jan 2018

Success Strategies For Small Service Business Owners, Diana Ratcliff

Walden Dissertations and Doctoral Studies

Small business owners struggle to sustain their businesses over time. According to U.S. Census data in 2014, only half of all small businesses survived beyond the first 5 years of operation, and only a third survived longer than 10 years. Grounded with the strategic contingency theory, the purpose of this multiple case study was to explore strategies small service business owners used to succeed beyond the first 5 years of operation. The target population consisted of 4 owners of small service and retail businesses in Arlington, VA, with fewer than 50 employees who have succeeded in business longer than 5 …


Ensuring Quality Consumer Service Encounters, Katina Robertson Jan 2018

Ensuring Quality Consumer Service Encounters, Katina Robertson

Walden Dissertations and Doctoral Studies

Counterproductive employee behaviors are inevitable, unpredictable, and widespread in the U.S. retail industry. The purpose of this multiple case study was to explore U.S. midlevel retail leadership strategies used to prevent and correct employee behaviors that sabotage quality service encounters. Gilbert's behavior engineering model, which links employee behaviors to performance, was the framework used in this study. The data-collection process comprised 7 semistructured interviews with midlevel retail leaders, online company documentation, and researcher observations and assisted in achieving methodological triangulation. Member checking ensured the accuracy of participant responses, while Moustakas' modified van Kaam method was used to guide the data …


Management Strategies For Adopting Agile Methods Of Software Development In Distributed Teams, Igor A. Schtein Jan 2018

Management Strategies For Adopting Agile Methods Of Software Development In Distributed Teams, Igor A. Schtein

Walden Dissertations and Doctoral Studies

Between 2003 and 2015, more than 61% of U.S. software development teams failed to satisfy project requirements, budgets, or timelines. Failed projects cost the software industry an estimated 60 billion dollars. Lost opportunities and misused resources are often the result of software development leaders failing to implement appropriate methods for managing software projects. The purpose of this qualitative multiple case study was to explore strategies software development managers use in adopting Agile methodology in the context of distributed teams. The tenets of Agile approach are individual interaction over tools, working software over documentation, and collaboration over a contract. The conceptual …


The Effects Of Increased Emotional Intelligence On Information Technology Professionals, Reba Alexander Businsky Jan 2018

The Effects Of Increased Emotional Intelligence On Information Technology Professionals, Reba Alexander Businsky

Walden Dissertations and Doctoral Studies

Information technology professionals effectively manage complex, tactical processes and procedures for internal and external customers. At the time of this study there was a gap in the literature regarding the effects of emotional intelligence on information technology professionals. An organization's internal and external customers may become dissatisfied with the information technology professionals because of their communication style lacking an increased level of emotional intelligence. The purpose of this quantitative study was to research the effects of increased emotional intelligence by surveying 315 information technology professionals. Data were collected using 3 electronic surveys including a general questionnaire to collect demographic data, …


The Role Of Organizational Justice In Police Interaction Decisions With Citizens Post-Ferguson, Joshua Lee Adams Jan 2018

The Role Of Organizational Justice In Police Interaction Decisions With Citizens Post-Ferguson, Joshua Lee Adams

Walden Dissertations and Doctoral Studies

Recent negatively publicized police-citizen interactions in the media, followed by a subsequent rise in crime rates in the United States, has been named the Ferguson Effect. The Ferguson Effect has been explored by prominent scholars in the criminal justice community; however, little is known about how police officers in small police agencies perceive the Ferguson Effect. The purpose of this qualitative phenomenological study was to explore the perceptions and lived experiences of police officers regarding the Ferguson Effect in small police agencies, as well as police officers' perceptions of their own organizational justice. The theoretical framework for this study was …


Employee Motivation Strategies Of Faith-Based Organizations To Achieve Sustainable Organizational Leadership, Christalyn Bolling-Cooper Jan 2018

Employee Motivation Strategies Of Faith-Based Organizations To Achieve Sustainable Organizational Leadership, Christalyn Bolling-Cooper

Walden Dissertations and Doctoral Studies

Employees may not give quality performance as the result of inadequately designed and poorly applied motivation programs. The purpose of this single case study was to explore strategies faith-based organizational leaders use to motivate employees to achieve sustainable organizational leadership. The population of the study was 11 leaders of a faith-based organization in western Birmingham, Alabama. The conceptual framework was the expectancy theory of motivation in which leadership styles and motivational strategies were explored. Data collection process involved semistructured face-to-face interviews, a focus group interview, and one policy and training manual. Data analysis process included mapping and coding by highlighting …


Balancing Internal Controls With Change Management In The Pacific Military Unit, Miriam Seveses Mefford Jan 2018

Balancing Internal Controls With Change Management In The Pacific Military Unit, Miriam Seveses Mefford

Walden Dissertations and Doctoral Studies

Federal government managers were advised to strengthen internal controls; the law dictates attestation of effective management controls, and the internal control program is used to detect risks. However, managers lacked preparatory training, with training being overlooked given the increased responsibilities. Managers are assigned the programmatic role regardless of the lack of program standards in knowledge, skill, and ability. The research questions addressed change management components, concepts, and core qualifications relative to program readiness. The purpose of this single case study was to identify and explore change management components contributing to the effectiveness of internal controls. The conceptual framework was based …


Strategies Used By Women To Secure Sba's 8(A) And 504 Loan Financing, Valencia Y. Locust Jan 2018

Strategies Used By Women To Secure Sba's 8(A) And 504 Loan Financing, Valencia Y. Locust

Walden Dissertations and Doctoral Studies

Many woman small business owners lack strategies to obtain Small Business Administration's (SBA) 8(a) and 504 Loan financing to start and grow their businesses. This exploratory case study explored strategies that 5 women business owners used to secure SBA's 8(a) and 504 Loan financing. The TPB and feminist theory were the conceptual frameworks used in this multiple case study. In-depth, semistructured interviews with purposively selected women small business owners supplemented a review of loan acceptances and certifications. Yin's 5-step analysis guided the coding process of participants' responses, and member checking verified the transcription accuracy and that emerging themes and inferences …


Strategies Small Construction Business Managers Use To Reduce Safety Incidents In Their Organization, Peggy Ann Mcknight Jan 2018

Strategies Small Construction Business Managers Use To Reduce Safety Incidents In Their Organization, Peggy Ann Mcknight

Walden Dissertations and Doctoral Studies

Globally the construction industry struggles to prevent injurious and fatal safety incidents. The purpose of this single case study was to explore strategies used by construction business managers that had significantly reduced the occurance of safety incidents in a Northwest Ohio construction company. Data were collected from organizational records and interviews with 6 construction managers. The conceptual framework for this research was the concept of safety management systems. Data were compiled and organized, disassembled into fragments, grouped, and then interpreted for meaning. Methodological triangulation and member checking were used to enhance reliability and validity. Four themes emerged from the data: …