Business Commons^™

Financial Risk Management: Lessons From The Current Crisis ... So Far, Knowledge@Smu

Knowledge@SMU

The current economic recovery looks long and difficult, and makes providing for an ageing population an even greater challenge. Will economies rebound to provide for the health care needs of retirees? At a conference organised in November 2008 by the Sim Kee Boon Institute’s newly launched Center for Silver Security at the Singapore Management University, Todd Groome of the International Monetary Fund spoke on how the ongoing financial crisis could shape retirement risk.

Decision Support Models For Movies: Making Science Out Of An Art, Knowledge@Smu

Knowledge@SMU

Can movie exhibitors, distributors and producers predict box office earnings apart from opening numbers, some good hunches, and a lot of luck? At a recent seminar on ‘Researching the Entertainment Industry’ at the Singapore Management University, Josh Eliashberg, Wharton professor of marketing and operations and information management, presented a set of decision support tools developed with an international team of researchers, which could help “to make a science out of an art”.

Profit Or Growth: Can Singapore's Building And Construction Industry Attain Both?, Knowledge@Smu

Knowledge@SMU

Singapore’s building and construction industry accounts for about 4% of gross domestic product. Working closely with the country's Building and Construction Authority (BCA), the Singapore Management University (SMU) recently launched a SMU-BCA advanced joint management programme to develop strategic management capabilities of senior executives in the sector. Six panelists comprising industry leaders participated afterwards in a discussion on “Profit or Growth – How to Attain Both”, moderated by SMU’s dean of executive and professional education, Annie Koh.

Threat-Balancing In Vendor Transition, Cecil Eng Huang Chua, Wee Kiat Lim, Siew Kien Sia, Christina Soh

CMP Research

While many outsourcing contracts are expiring, and vendor transition is becoming an increasing concern, little research helps organizations manage vendor transition. This paper explores vendor transition across two case sites. In one case, the outgoing vendor cooperated with the client which resulted in the client distancing itself from interactions between vendors. In the second case, the outgoing vendor was openly hostile, with the result that the client allied with the incoming vendor to manage vendor transition. These findings mirror expectations from balance of threat theory, a political science theory about interactions between nations. Balance of threat theory predicts that outgoing …

Managerial Ownership, Corporate Monitoring And Audit Pricing, Soongsoo Han, Julia Higgs, Tony Kang

Research Collection School Of Accountancy

We study whether managerial ownership and corporate monitoring (board quality and analyst coverage) relate to audit pricing. Managerial ownership has been identified as a fraud risk factor under SAS 99. However, the role of ownership is not clear. Under an alignment view, high levels of stock ownership align management with shareholders. Under an entrenchment view, high levels of ownership may motivate management to be self interested. Corporate monitoring, as measured by analyst coverage and overall board quality (Gomper’s index), are associated with information quality. Audit pricing will be affected to the extent that auditors perceive monitoring as being relevant to …

Managerial Ownership And Firms' Information Environment, Soongsoo Han, Tony Kang, Gerald Lobo

Research Collection School Of Accountancy

We examine the relation between managerial stock ownership and the firm’s information environment. We focus on three dimensions of the information environment: total, public, and private information precision (Barron, Kim, Lim and Stevens 1998). Our results suggest that firms’ total and public information precision are positively related to managerial ownership. In contrast, there is no clear pattern in private information precision across different levels of managerial ownership. We also observe that managerial ownership has a greater impact on the firm’s public information environment after the implementation of Regulation Fair Disclosure, suggesting that the regulation was effective in improving the firms’ …

Profitability Analysis Of Chinese Listed Firms: 1992-2004, Jianjun Niu, Heng Yue, Guohua Jiang

Research Collection School Of Accountancy

This research collects and analyses the profitability data of Chineselisted companies from 1992 to 2004. Results show that, on average, theprofitability of Chinese listed companies has declined over the period. Post-IPOearnings also exhibit a downward trend. A further analysis reveals that changes inlisted firms’ profitability ratio follow a strong mean reversion pattern.

Customer Satisfaction Index Of Singapore: The Singapore Management University Subscription Report 2008, Institute Of Service Excellence, Smu

Research Collection Institute of Service Excellence

The Institute of Service Excellence at Singapore Management University (ISES) was appointed by the Singapore Workforce Development Agency (WDA) to implement and maintain an annual benchmark for the services sector in Singapore.

The Customer Satisfaction Index of Singapore (CSISG) was first launched in April 2008 based on data collected from a nationwide survey conducted in 2007. The CSISG is modeled after the American Customer Satisfaction Index (ACSI) developed by the University of Michigan in 1994.

In this second year, CSISG 2008 produced satisfaction indices for 88 companies from 35 sub-sectors, cutting across 8 services sectors, namely Education, Finance & Insurance …

How Surprising Are Returns In 2008? A Review Of Hedge Fund Risks, Melvyn Teo

Research Collection BNP Paribas Hedge Fund Centre

Many investors, expecting absolute returns, were shocked by the dismal performance of various hedge fund investment strategies in 2008. In this issue of the statistical digest, I review the academic literature on hedge fund risks and conduct some simple analyses. I find that many hedge funds, even those without directional equity exposure, have payoffs that resemble those from writing put options on equity indices. A central theme is that their strategies all involve being short liquidity. Therefore, these hedge funds tend to underperform during liquidity crises, which coincide with extreme bear markets.

A New Frontier In Internationalization: Singapore's Gambits In The Middle East, Wilfred Pow Ngee How, Caroline Yeoh

Research Collection Lee Kong Chian School Of Business

No abstract provided.

Making Sense Of Technology Trends In The Information Technology Landscape, Gediminas Adomavicius, Jesse C. Bockstedt, Alok Gupta, Robert J. Kauffman

Research Collection School Of Computing and Information Systems

A major problem for firms making information technology investment decisions is predicting and understanding the effects of future technological developments on the value of present technologies. Failure to adequately address this problem can result in wasted organization resources in acquiring, developing, managing, and training employees in the use of technologies that are short-lived and fail to produce adequate return on investment. The sheer number of available technologies and the complex set of relationships among them make IT landscape analysis extremely challenging. Most IT-consuming firms rely on third parties and suppliers for strategic recommendations on IT investments, which can lead to …

Impact Of Elaboration On Responding To Situational Judgment Test Items, Filip Lievens, Helga Peeters

Research Collection Lee Kong Chian School Of Business

Although faking has been identified as a potential problem in situational judgment tests (SJTs), no studies have investigated proactive approaches for controlling faking in SJTs. Therefore, this study examined the impact of elaboration on responding to SJT items. Elaboration was operationalized as reason-giving. Two hundred and forty-seven master students were assigned to either an honest or a fake condition, and to a non-elaboration or an elaboration condition. Results showed that elaboration decreased the effect of faking for items with high familiarity. Elaboration on familiar items also decreased the percentage of fakers in the top of the distribution. Next, participants in …

Corporate Venture Capital, Disembodied Experimentation And Capability Development, Thomas Keil, Ekko Autio, Gerard George

Research Collection Lee Kong Chian School Of Business

Studies invoking a capabilities lens often ascribe deliberateness in organizational decisions to develop new capabilities. Drawing on five longitudinal case studies of large, global firms in the information and communication technology sector, we examine how firms engender cognizance of their future capability needs in situations characterized by high decision-making uncertainty. We develop a theoretical account of how firms use investments in start-ups to actively engage in experimentation outside organizational boundaries, a learning process which we term as disembodied experimentation. Disembodied experimentation creates awareness of voids in the capability base of an incumbent and helps to overcome inertial restraints thereby influencing …

Style Investing And Institutional Investors, Kenneth Froot, Melvyn Teo

Research Collection Lee Kong Chian School Of Business

This paper explores the importance and price implications of style investing by institutional investors in the stock market. To analyze styles, we assign stocks to deciles or segments across three style dimensions: size, value/growth, and sector. We find strong evidence that institutional investors reallocate across style groupings more intensively than across random stock groupings. In addition, we show that own segment style inflows and returns positively forecast future stock returns, while distant segment style inflows and returns forecast negatively. We argue that behavioral theories play a role in explaining these results.

Trust And Satisfaction, Two Stepping Stones For Successful E-Commerce Relationships: A Longitudinal Exploration, Dan J. Kim, Donald L. Ferrin, H. Raghav Rao

Research Collection Lee Kong Chian School Of Business

Trust and satisfaction are essential ingredients for successful business relationships in business-to-consumer electronic commerce. Yet there is little research on trust and satisfaction in e-commerce that takes a longitudinal approach. Drawing on three primary bodies of literature, the theory of reasoned action, the extended valence framework, and expectation-confirmation theory, this study synthesizes a model of consumer trust and satisfaction in the context of e-commerce. The model considers not only how consumers formulate their prepurchase decisions, but also how they form their long-term relationships with the same website vendor by comparing their prepurchase expectations to their actual purchase outcome. The results …

Thierry Apoteker On The Threat Of Global Stagflation, Knowledge@Smu

Knowledge@SMU

Managing director Thierry Apoteker and his team at French company T-A-C (Thierry Apoteker Consulting) have correctly predicted many of the economic shocks that the world has seen in the past three months. In a recent presentation hosted by the International Trading Institute, Singapore Management University, Apoteker made a convincing case for worldwide inflation and recession, known as stagflation.

Fair-Value Accounting Provides Much Needed Transparency In Dislocated Markets, Knowledge@Smu

Knowledge@SMU

In the current global financial turmoil, more transparency is needed, not less, say Singapore Management University professor of accounting Andrew Lee and accounting lecturer Lim Chu Yeong. While some critics argue that fair-value accounting is partly to blame and should be suspended, in a recent commentary Lee and Lim made the case for fair-value accounting as having an important role to play in providing timely and relevant information to investors.

Retail Investors And Structured Products: A Case Of 'Buyer Beware'!, Knowledge@Smu

Knowledge@SMU

Across the globe, buyers of structured products linked to Lehman Brothers have seen their investments wiped out. In Singapore, the MAS (Monetary Authority of Singapore) has appointed an independent committee to oversee the review and resolution of customer complaints. Tan Chong Hui, professor of quantitative finance at Singapore Management University, has this advice especially for retail investors of structured products: caveat emptor or ‘buyer beware’.

Agricultural Modernisation In China: The Second Leap, Knowledge@Smu

Knowledge@SMU

Three decades after Deng Xiaoping initiated agricultural reform and market liberalisation, China’s countryside is experiencing a second evolution as it transits from traditional to modern agriculture. According to Singapore Management University social science researchers Forrest Zhang and John Donaldson, agribusinesses of various forms, sizes and origins are playing a key role in this process, known as the “second leap”.

The Ceo's Marketing Manifesto, Nirmalya Kumar

Research Collection Lee Kong Chian School Of Business

CEOs are frustrated by marketing's inability to deliver results. Has the profession lost its relevance? It is argued that, while the function of marketing has lost ground, the importance of marketing as a mind-set geared toward customer focus has gained momentum. Here we challenge marketers to change their role from tactical implementers of traditional marketing functions - the tactical 4 P's - to orchestrating organization-wide, transformational initiatives aimed at profitably delivering value to customers.

Configuring Expert Knowledge: The Consultant As Sector Specialist, Robin Fincham, Timothy Adrian Robert Clark, Karen Handley, Andrew Sturdy

Research Collection Lee Kong Chian School Of Business

This study defines an aspect of consultant knowledge that provides credibility without claiming unrealistic status for a field like consulting. Our focus is the "sector knowledge" that consultants accumulate which derives from repeated assignments in the industrial sector in which the client organization resides. This has been under-researched partly because of an emphasis oil knowledge as technique and method. But knowledge configured around the sector enables consultants to play the role of the outside expert and draw oil a language and experiences held in common with the client. The paper explores the role of consultants as sector intermediaries through a …

Milestone Payments Or Royalties? Contract Design For R&D Licensing, Pascale Crama, Bert De Reyck, Zeger Degraeve

Research Collection Lee Kong Chian School Of Business

We study how innovators can optimally design licensing contracts when there is incomplete information on the licensee's valuation of the innovation, and limited control over the licensee's development efforts. A licensing contract typically contains an up-front payment, milestone payments at successful completion of a project phase, and royalties on sales. We use principal-agent models to formulate the licensor's contracting problem, and we find that under adverse selection, the optimal contract structure changes with the licensee's valuation of the innovation. As the licensee's valuation increases, the licensor's optimal level of involvement in the development-directly or through royalties-should decrease. Only a risk-averse …

Market Liquidity Provision For On-Demand Computing, Zhiling Guo

Research Collection School Of Computing and Information Systems

This paper focuses on a market intermediary’s role of liquidity provision to support on-demand computing in a dynamic market trading environment. We outline a framework in which a number of distributed agents sell and buy assets based on their changing utilities over time and a service provider acts as a market maker performing market intervention. We present benchmark models based on socially optimal liquidity provision and a brokerage framework. We then examine the benefits and the dealer’s incentives to provide market liquidity.

Beware Of Radical Change: China’S Agrarian Revolution, John A. Donaldson, Forrest Q. Zhang

Research Collection School of Social Sciences

No abstract provided.

Marketing Strategy And Wall Street: Nailing Down Marketing's Impact, Dominique M. Hanssens, Roland T. Rust, Rajendra Kumar Srivastava

Research Collection Lee Kong Chian School Of Business

Stock prices are based in large part on corporate financial statements, augmented by analysis by stock analysts. The ultimate goal of any marketing expenditure should be to increase the value of the firm, but the road from marketing expenditure to stock price is usually circuitous. This is because marketing’s path to financial impact is through revenues, and the road to revenues runs through the customer.

Market Segmentation, Liquidity Spillover, And Closed-End Country Fund Discounts, Sai Pang (Justin) Chan, Ravi Jain, Yihong Xia

Research Collection Lee Kong Chian School Of Business

In a segmented international capital market, the illiquidity of a country fund in the market in which its shares are traded affects only the share price of the fund (S), while the illiquidity of its underlying assets in the market in which these are traded affects only the fund net asset value (NAV). In an integrated market, illiquidity in one market can easily spill over to another and affect both the fund share price and its underlying asset value. It follows that the closed-end country fund premium, P[reverse not equivalent]ln(S)-ln(NAV), is negatively (positively) affected by the fund (underlying asset) illiquidity …

Money Largely Accounts For Increased Unemployment During Stagflation, Shows A Recent Study, Knowledge@Smu

Knowledge@SMU

Is there a relation between money, measured by inflation or interest rates, and unemployment? According to Aleksander Berensten, Guido Menzio and Randall Wright -- co-authors of a recent paper on “Inflation and Unemployment in the Long Run” -- there is a strong positive relation. Wright, who is professor of economics at Wharton, presented a seminar based on their paper at the Singapore Management University’s School of Economics.

Book Review: Kfc In China: Secret Recipe For Success By Warren Liu, Knowledge@Smu

Knowledge@SMU

Colonel Harland Sanders, founder of Kentucky Fried Chicken, did not always enjoy the red carpet treatment in his two decades in China. The American fast food chain -- whose trademark Colonel is sometimes mistaken for Uncle Sam -- had to brave outbursts of Chinese nationalism, a food safety crisis and, sometimes, corrupt employees, according to Warren Liu, author of a new book, KFC in China: Secret Recipe for Success.

Global Single Family Office Study Unveils How Private Wealth Is Managed, Knowledge@Smu

Knowledge@SMU

The world’s top 100 billionaires have doubled their wealth from US$753 billion in 1997 to US$1,437 billion in 2007. How do the world’s richest families manage their wealth? Wharton professor of entrepreneurship and management, Raphael (Raffi) Amit, who led a global team of researchers in a first ever study of single family offices (SFOs), presented the study findings at the Singapore Management University recently.

Spreadsheet Data Resampling For Monte-Carlo Simulation, Thin Yin Leong, Wee Leong Lee

Research Collection School Of Computing and Information Systems

The pervasiveness of spreadsheets software resulted in its increased application as a simulation tool for business analysis. Random values generation supporting such evaluations using spreadsheets are simple and yet powerful. However, the typical approach to Monte-Carlo simulations, which is what simulations with stochasticity are called, requires significant amount of time to be spent on data collection, data collation, and distribution function fitting. In fact, the latter can be overwhelming for undergraduate students to learn and do properly in a short time. Resampling eliminates both the need to fit distributions to the sample data, and to perform the ensuing tests of …