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Articles 1 - 30 of 42
Full-Text Articles in Business
Political Alignments In Organizations: Contextualization, Mobilization, And Coordination, Samuel B. Bacharach, Edward J. Lawler
Political Alignments In Organizations: Contextualization, Mobilization, And Coordination, Samuel B. Bacharach, Edward J. Lawler
Edward J Lawler
This chapter develops a framework for conceptualizing and analyzing enduring political alignments in organizations. We address the following key questions: (a) What processes promote political alignments, in particular ones that are likely to be recognized and identifiable by members of an organization? and (b) What are the major forms of political alignment? Repeated coalitions among the same actors are the central mechanism that generates enduring, identifiable political alignments. The power relations within and between coalitions determine the nature of the political alignments. Overall, political alignments are construed as microinstitutions that generate coordinated efforts to influence organizational strategy, policies, and practices.
Building And Rebuilding Trust: Why Perspective Taking Matters, Michele Williams
Building And Rebuilding Trust: Why Perspective Taking Matters, Michele Williams
Michele Williams
[Excerpt] There is growing interest surrounding the function of perspective taking in social interactions and organizational life. In this chapter, I examine the role of perspective taking in trust building and trust repair. Whereas some researchers focus on the ability of perspective taking to elicit sympathy, concern, and cooperative behavior (Batson, Turk, Shaw, & Klein, 1995; Parker, Atkins, & Axtell, 2008; Parker & Axtell, 2001), others focus on the strategic impact of perspective taking (Epley, Caruso, & Bazerman, 2006; Galinsky, Maddux, Gilin & White, 2008; Galinsky & Mussweiler, 2001). I build on both streams of research by examining work that …
Occupations, Organizations, And Boundaryless Careers, Pamela S. Tolbert
Occupations, Organizations, And Boundaryless Careers, Pamela S. Tolbert
Pamela S Tolbert
[Excerpt] The central premise of this chapter is that, as organizations become less important in defining career pathways and boundaries, occupations will become increasingly more important. While occupational demarcations have always had a significant, albeit often unacknowledged, impact on individual career patterns, the significance of such demarcations for careers is likely to be heightened by current trends in employment relationships. In this chapter, then, I review the sociological literature on occupational labor markets and on the structure of professional occupations, in an effort to shed light on a number of issues associated with occupationally based careers. Of specific concern are …
On Organizations And Oligarchies: Michels In The Twenty-First Century, Pamela S. Tolbert, Shon R. Hiatt
On Organizations And Oligarchies: Michels In The Twenty-First Century, Pamela S. Tolbert, Shon R. Hiatt
Pamela S Tolbert
[Excerpt] A central problem for those interested in studying and explaining the actions of organizations is how to conceptualize these social phenomena. In particular, because organizations are constituted by individuals, each of whom may seek to achieve his or her interests through the organization, questions of how decisions are made in organizations and whose preferences drive those decisions are critical to explaining organizational actions. Although early organizational scholars spent much time wrestling with these questions (e.g. Barnard 1938; Simon 1947; Parsons 1956; March and Simon 1958), more recent work in organizational studies has tended to elide them, adopting an implicit …
Ports And Ladders: The Nature And Relevance Of Internal Labor Markets In A Changing World, Paul Osterman, M. Diane Burton
Ports And Ladders: The Nature And Relevance Of Internal Labor Markets In A Changing World, Paul Osterman, M. Diane Burton
M. Diane Burton
[Excerpt] Many believe that the nature of careers has changed dramatically in the past twenty years. One scholar writes that internal labor markets have been 'demolished', while a human resources manager at Intel comments that, in contrast to the past, today, 'You own your own employability. You are responsible' (Knoke 2001: 31). The idea of the 'boundaryless career' seems increasingly popular (Arthur and Rousseau 1996). If it is in fact true that the old rules for organizing work have disappeared, this would represent a fundamental change for employees. It would also have major implications for how scholars think about the …
The Role Of Quality Practices In Service Organizations, Anders Gustafsson, Lars Nilsson, Michael D. Johnson
The Role Of Quality Practices In Service Organizations, Anders Gustafsson, Lars Nilsson, Michael D. Johnson
Michael D. Johnson
The widespread interest in using quality management to improve organizational performance started in the manufacturing sector and later spread to service organizations. Quality management can be viewed as an approach to management characterized by its principles, practices and techniques (Dean and Bowen, 1994). Each principle is implemented through a set of practices, which consist of activities such as collecting customer information, improving work processes and managing employees. The practices are, in turn, made effective by the support of a wide array of techniques. The strength of quality management compared with other business philosophies is its focus on practical methodology, i.e. …
Leadership And Crisis Management In Modern Organizations, Chris D. Bellamy
Leadership And Crisis Management In Modern Organizations, Chris D. Bellamy
Dr. Chris D. Bellamy
Leadership in modern organizations is complex. This research identifies how leaders in modern organizations can effectively deliver results through crisis management, while maintaining organizational culture. The author addresses leadership through organizational culture, the actions leaders must take, corporate policies and practices. In addition, this research directly contributes to leading organizations through crisis management and maintaining organizational culture today.
The State Of The Art In Performance Management: Learnings From Discussions With Leading Organizations, Bradford S. Bell, Christopher J. Collins
The State Of The Art In Performance Management: Learnings From Discussions With Leading Organizations, Bradford S. Bell, Christopher J. Collins
Bradford S Bell
Performance management is one of the fundamental HR tools that has been part of organizational life for decades and has long been the backbone of other activities of the HR system (e.g., pay decisions, development plans). Despite the importance of performance management, it has historically been rated by employees, managers, and the HR function itself as one of the least effective and understood HR practices. Given the stagnation in academic research on the topic and discontent on the part of organizational stakeholders, we decided it was an opportune time to meet with leading companies to understand the state of the …
The Relational Ecology Of Identification: How Organizational Identification Emerges When Individuals Hold Divergent Values, Marya Besharov
The Relational Ecology Of Identification: How Organizational Identification Emerges When Individuals Hold Divergent Values, Marya Besharov
Marya Besharov
This research builds on theory about how identification develops when members differ in which organizational values they hold to be important. It is relatively well established that conflict and dis-identification arise under such conditions. In the socially responsible retail company I studied, in contrast, I found identification as well as dis-identification. Both outcomes emerged from members’ interactions with others whose values and behaviors differed from their own. Identification arose when managers interpreted and enacted organizational values for frontline employees by developing integrative solutions, removing ideology, and routinizing ideology. Dis-identification developed in the absence of these practices. The resulting process model …
Teaching Hrm And Managerial Skills With The 'Living Case' Exercise: An Evaluation, Cynthia D. Fisher, Carol A. Dickenson, James B. Shaw, Gregory N. Southey
Teaching Hrm And Managerial Skills With The 'Living Case' Exercise: An Evaluation, Cynthia D. Fisher, Carol A. Dickenson, James B. Shaw, Gregory N. Southey
Cynthia D. Fisher
Extract:The purpose of this paper is to describe and evaluate an innovative approach to teaching human resource management. The approach involves students working in small groups on a semester-long project in the form of an on-going case study (here after called the 'living case'). After setting up a simulated organisation complete with identification of strategies, structure and culture, students are required to make and defend a series of HR decisions in which they apply theory and classroom learning about HRM to their "real" organisation. The approach emphasises the context of HRM decisions and helps to develop a range of both …
Multiple Institutional Logics In Organizations: Explaining Their Varied Nature And Implication, Marya Besharov, Wendy K. Smith
Multiple Institutional Logics In Organizations: Explaining Their Varied Nature And Implication, Marya Besharov, Wendy K. Smith
Marya Besharov
Multiple institutional logics present a theoretical puzzle. While scholars recognize their increasing prevalence within organizations, research offers conflicting perspectives on their implications, causing confusion and inhibiting deeper understanding. In response, we propose a framework that delineates types of logic multiplicity within organizations, and we link these types with different outcomes. Our framework categorizes organizations in terms of logic compatibility and logic centrality and explains how field, organizational, and individual factors influence these two dimensions. We illustrate the value of our framework by showing how it helps explain the varied implications of logic multiplicity for internal conflict. By providing insight into …
Missing In Action: Research On Occupational Health And Safety Management In Organizations, Michael Zanko
Missing In Action: Research On Occupational Health And Safety Management In Organizations, Michael Zanko
Michael Zanko
The enormous problem of workplace injuries and deaths continues to beset countries. Reflexive OHS regulation often places primary responsibility on employers’ management of OHS in organizations. This paper seeks to ascertain how OHS management at the organizational level has been treated in the research literature. A review of leading journals (13 in management, 6 in HRM) from 1994 to 2005 showed OHS management to be largely missing as the subject or field of study. Naturally, the OHS literature was more fruitful: 5 main categories were identified. However, there was little in the way nuanced explanation of OHS management at the …
Nexus Of Silence: The Cover-Up Of Deviance In Organizations, Michael Gross
Nexus Of Silence: The Cover-Up Of Deviance In Organizations, Michael Gross
Michael Gross
In 2002, the Boston Globe newspaper revealed the cover-up by the Catholic Archdiocese of Boston (AOB) of sexual abuse of children by clergy. A grounded theory investigation to answer the question, "how could authorities allow this to happen?", revealed a "nexus of silence" as a central phenomenon associated with decisions to sweep under the carpet and, over decades, cover up pervasive deviance in organizations in contravention of institutional core values. Understanding of this phenomenon may assist managers and governance bodies avoid consequential scandal, loss of reputation and public trust.
Reviving The American Labor Movement: Institutions And Mobilization, Richard W. Hurd, Ruth Milkman, Lowell Turner
Reviving The American Labor Movement: Institutions And Mobilization, Richard W. Hurd, Ruth Milkman, Lowell Turner
Richard W Hurd
[Excerpt] The reawakening of the American labor movement under new leadership with new strategic orientations is a remarkable chapter in late 20thcentury American economic and political history. Given up for dead by so many at home and abroad, under relentless attack from American employers and with government supports disappearing, the American Federation of Labor and Congress of Industrial Organizations (AFLCIO) and a core of key member unions have re-emerged since the mid-1990s as prominent workplace, community and political actors. With both strategic reorientation and new local mobilization, these unions have fought to reverse decline and re-energize the movement. While the …
The Europeanization Of Labour: Structure Before Action, Lowell Turner
The Europeanization Of Labour: Structure Before Action, Lowell Turner
Lowell Turner
At national level, the development of effective labour movements has involved the interaction of two processes: the establishment of formal organizational structures, and the rise of rank-and-file pressure and protest. At European level, recent years have seen significant organizational developments; this article discusses the role of the European Trade Union Confederation and the emergent European Works Councils. As yet, however, there has been no parallel evidence of transnational labour protest, and indeed the obstacles are considerable. Nevertheless, institutional frameworks may create a 'political opportunity structure' which facilitates its emergence.
Organization-Based Social Marketing: An Alternative Approach For Organizations Adopting Sustainable Business Practices, Mary Franks Papakosmas, Gary Noble, John Glynn
Organization-Based Social Marketing: An Alternative Approach For Organizations Adopting Sustainable Business Practices, Mary Franks Papakosmas, Gary Noble, John Glynn
John J Glynn
This article conceptualizes a new area for social marketing practitioners by focusing on individual behavior change that might occur within organizations. Organization-Based Social Marketing (OBSM) draws from organization change theory and internal marketing theory, while maintaining social marketing’s focus on beneficial behavior modification. The article argues that as such, OBSM represents a viable approach for organizations seeking to address the increasing demand for change strategies that promote proenvironmental behavior among their employees
The Power Process And Emotion, Edward J. Lawler
The Power Process And Emotion, Edward J. Lawler
Edward J Lawler
[Excerpt] Power is a crucial phenomenon in organizations, both pervasive and somewhat elusive. The study of power in organizations has a long tradition (Crozier 1964), yet the literature on power is fragmented and has been a central focus only intermittently over time. Fundamental assumptions about the role of power vary widely. On the one hand, power can be construed broadly as a negative and divisive force in relations, groups, and organizations. It enables those having power to exert influence over or command the compliance of others through coercion, force, and threats. This is the punitive, manipulative face of power (Deutsch …
Organizational Recruitment: Enhancing The Intersection Of Research And Practice, M. Susan Taylor, Christopher J. Collins
Organizational Recruitment: Enhancing The Intersection Of Research And Practice, M. Susan Taylor, Christopher J. Collins
Christopher J Collins
[Excerpt] How have recruitment practices changed in response to the tight labor market pressures? A few brief examples will suffice for the present. Cisco Systems, a rapidly growing California-based networking firm, has replaced virtually all of its prior recruitment advertising (for example, newspaper, radio, etc.) with the Internet-based recruiting programs that are specially targeted to the desired applicant population. Based on their own market research that most job-related web entries are received from employed candidates searching the Internet during work hours, Cisco provides job browsers easy to access fake computer screens in case a boss or co-worker enters the room …
Changing Manufacturing Practices: An Appraisal Of The Processual Approach, Patrick M. Dawson
Changing Manufacturing Practices: An Appraisal Of The Processual Approach, Patrick M. Dawson
Patrick Dawson
There has been a longstanding interest in human factors and the processes of change in manufacturing organizations. This paper focuses attention on the establishment and contribution of a processual perspective to understanding change. A history of the processual approach is outlined and some of the main defining elements and ongoing developments are appraised. Field data drawn from a study of cellular work arrangements at a mirror manufacturing plant is used to highlight the interlocking and overlapping dynamics between substance, context, and politics. In advocating the benefits of a processual perspective, it is argued that during the uptake of cellular manufacturing …
Assessing And Building Innovation And Learning Capacity In Local Organizations, Samuel Garrett-Jones
Assessing And Building Innovation And Learning Capacity In Local Organizations, Samuel Garrett-Jones
Samuel Garrett-Jones
Conceptual models of regional innovation systems have prompted major government initiatives in Europe and North America to assess and to promote local innovation and learning capabilities. In Australia, by contrast, local governments and other local organizations concerned with economic and social development are faltering. Lacking is (1) a conceptual understanding of local knowledge and innovation networks; (2) data on local innovation actors and activities; and (3) clarity on the most effective ways for municipal and regional government to 'construct advantage' in a federal system. The paper reviews the 'macro' (e.g. innovation surveys) and 'micro' (e.g. case studies) approach to assessing …
Understanding Csr: An Empirical Study Of Private Self-Regulation, Benedict Sheehy
Understanding Csr: An Empirical Study Of Private Self-Regulation, Benedict Sheehy
Benedict Sheehy
Abstract: The article is a study of an important burgeoning form of regulation—private self-regulation—in the area of Corporate Social Responsibility (CSR). Rather than taking a purely theoretical approach or a social scientific study relying publicly reported data, the article addresses the issue by way of interview based case studies. As a study in regulation it clarifies the difference between various types of self-regulation, trade associations’ codes as private self-regulation and government sponsored self-regulation. This distinction hampers efforts to understand the important aspects of motivation and compliance. This study provides empirical examination of compliance in private self-regulation. Given the impact and …
Introduction To The Demography Volume, Samuel B. Bacharach, Pamela S. Tolbert
Introduction To The Demography Volume, Samuel B. Bacharach, Pamela S. Tolbert
Pamela S Tolbert
[Excerpt] This volume represents another effort by Research in the Sociology of Organizations to focus on a crucial issue in organizational sociology. In some of the previous volumes, we concentrated on organizations and professions (Volume 8, 1991), the structuring of participation in organizations (Volume 7, 1989), and the social psychological processes in organizations (Volume 3, 1984). This volume concentrates on one of the most important emerging issues in organizational sociology—the issue of organizational demography.
Organizations Of Professionals: Governance Structures In Large Law Firms, Pamela S. Tolbert
Organizations Of Professionals: Governance Structures In Large Law Firms, Pamela S. Tolbert
Pamela S Tolbert
Despite the growing number of studies of professionals in organizations, surprisingly little attention has been given to the way in which professions shape organizations. This research addresses this issue by examining the determinants of formal structures in large law firms for decision making in two areas: compensation and promotion. We argue that the structures for compensation decisions are strongly influenced by contemporary business strategies adopted by law firms, as indicated by a number of organizational characteristics. Because promotion decisions are closely tied to the institution of professional authority, however, structures for these decisions are largely unaffected by such strategies. The …
Introduction: At The Intersection Of Organizations And Occupations, Stephen R. Barley, Pamela S. Tolbert
Introduction: At The Intersection Of Organizations And Occupations, Stephen R. Barley, Pamela S. Tolbert
Pamela S Tolbert
[Excerpt] The lack of research and, by extension, the paucity of empirically grounded theory on organizations and occupations have left unanswered questions that are critical for understanding the social organization of work in post-industrial economies. Under what conditions are organizations likely to bureaucratize professional tasks? What types of tasks are most likely to be affected by such bureaucratization and how do occupations adjust to such changes? Conversely, what forces have transformed organizations into breeding grounds for new occupations? How are organizations affected when they employ large numbers of professionals? What dynamics occur when the boundaries between occupation and organization begin …
Institutionalization And Negotiations In Organizations, Pamela S. Tolbert, Jeffrey B. Arthur
Institutionalization And Negotiations In Organizations, Pamela S. Tolbert, Jeffrey B. Arthur
Pamela S Tolbert
Most research on organizational negotiations has concentrated on factors that affect negotiating outcomes, given some predefined problem or issue. In contrast, this paper focuses on the institutionalization of negotiations, or the process through which social definitions of negotiating issues, procedures and outcomes emerge and are accepted by participants as legitimate boundaries of negotiation. A two-stage model of the institutionalization process is proposed and a number of factors affecting the process at different stages are discussed. Historical and contemporary evidence from labor relations in the U.S. steel industry is used to illustrate these arguments. The implications of institutionalization for further research …
Negotiations In Organizations: A Sociological Perspective, Pamela S. Tolbert
Negotiations In Organizations: A Sociological Perspective, Pamela S. Tolbert
Pamela S Tolbert
[Excerpt] The paper begins by elaborating on the utility of viewing organizational conflict and negotiations in social movement terms, and some of the implications of this approach for negotiations research. It then turns to a review of the traditional sociological literature on power and conflict in organizations, and of current research on social movements, discussing the points of complementarity of these two literatures. Finally, the implications of the combination of the social movement and organizations literatures for research on negotiation are discussed, focusing on the way in which negotiating issues, strategies and outcomes are likely to vary among different types …
Two-Tiered Faculty Systems And Organizational Outcomes, Pamela S. Tolbert
Two-Tiered Faculty Systems And Organizational Outcomes, Pamela S. Tolbert
Pamela S Tolbert
[Excerpt] In this chapter, I present a case study of a department at a large research university in which the use of non-tenured faculty increased dramatically over three decades. I begin by examining the historical sources of the expansion. I describe the arrangements that were implemented to resolve these problems. These arrangements exemplify many of the “best management practices” for non-tenure-track faculty mentioned earlier. Based on discussions with non-tenure-track and tenure-track department members and university administrators, I assess the effectiveness of these employment arrangements in resolving problems and the general consequences for the department of having a large contingent of …
Disentangling Achievement Orientation And Goal Setting: Effects On Self-Regulatory Processes, Supaporn Vithayathawornwong, Sheila Danko, Pamela S. Tolbert
Disentangling Achievement Orientation And Goal Setting: Effects On Self-Regulatory Processes, Supaporn Vithayathawornwong, Sheila Danko, Pamela S. Tolbert
Pamela S Tolbert
Creativity has been underscored as a key factor to organizational adaptability and competitiveness in today's rapidly changing business environment. Designing as well as managing work environments that facilitate creativity have therefore received growing attention, resulting in a multitude of research examining the social-psychological work environment. Few studies, however, have focused on the contribution of the physical work environment to supporting creativity in the workplace. This study focuses on the role of the physical environment in supporting creativity in organizations by identifying specific physical features and attributes of the work environment perceived to promote or inhibit creativity. The research design compares …
Work Teams, Bradford S. Bell, Steve W. J. Kozlowski
Work Teams, Bradford S. Bell, Steve W. J. Kozlowski
Bradford S Bell
[Excerpt] Teams serve as the basic building blocks of modern organizations and represent a critical means by which work is accomplished in today's world. Therefore, significant research during the past few decades has been focused on understanding work team effectiveness. This entry looks at the history of this research and what it says about team types, team composition, team development, team processes, and team effectiveness.
[Review Of The Book Strategy And Organizations: A West Coast Perspective], Pamela S. Tolbert
[Review Of The Book Strategy And Organizations: A West Coast Perspective], Pamela S. Tolbert
Pamela S Tolbert
[Excerpt] More recently, organizational strategists have begun to turn their attention to issues of internal as well as external organizational relations and to examine many of the traditional assumptions underlying strategic analyses, with an increasingly critical eye. This book reflects such changes, both in the diversity of approaches taken by different authors and in the challenges that are posed to extant wisdom of the strategy literature.