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Articles 1 - 5 of 5
Full-Text Articles in Business
Defining Your Own Sustainable Future, Jacob Johnsen
Defining Your Own Sustainable Future, Jacob Johnsen
Jacob Johnsen, MSc
How do you create – and maintain – an attractive service portfolio, and how to compete in a shifting environment? In our changing world, survival is not a question of size, speed or coverage. You must be adaptive. Posts can find out where to adapt, by examining the changes in customer behaviour, changing demands and technological achievements. Volumes are shifting from letters to packets, and so far, courier companies have taken market share from posts. Jacob Johnsen looks at the current changes and gives some guidelines on how to set up pointers for an ever-changing direction.
Bringing Football Back To Los Angeles, Gabriel Leiner
Bringing Football Back To Los Angeles, Gabriel Leiner
Gabriel Leiner
Identifying a suitable parcel for a large scale professional football stadium in the greater Los Angeles, CA area, which does not conflict with current uses, environmental protection codes, or airspace rights, and also has adequate transportation access and nearby populated neighborhoods.
Cultural Implications Of Customer Satisfaction Differences Of Help Desks In The Us And China, William H. Bleuel, Terry Young, Wayne Gertmenian
Cultural Implications Of Customer Satisfaction Differences Of Help Desks In The Us And China, William H. Bleuel, Terry Young, Wayne Gertmenian
William H. Bleuel
Customer satisfaction has become a very important aspect of business management in the high technology market. Companies that provide products and services world-wide often are concerned that customer satisfaction may be impacted by cultural differences. This study examines measures of customer satisfaction in two areas (China and the United States) to determine whether or not there is a difference in satisfaction scores provided by Help Desks. The trend in overall satisfaction over the seven year period from 2005 through 2011 is increasing in China faster than in the United States. Correlations between variously measured parameters of Help Desks and overall …
Leadership And Crisis Management In Modern Organizations, Chris D. Bellamy
Leadership And Crisis Management In Modern Organizations, Chris D. Bellamy
Dr. Chris D. Bellamy
Leadership in modern organizations is complex. This research identifies how leaders in modern organizations can effectively deliver results through crisis management, while maintaining organizational culture. The author addresses leadership through organizational culture, the actions leaders must take, corporate policies and practices. In addition, this research directly contributes to leading organizations through crisis management and maintaining organizational culture today.
Barriers To International Business, Chris D. Bellamy
Barriers To International Business, Chris D. Bellamy
Dr. Chris D. Bellamy
There are many barriers that companies face when attempting to expand operations on a global scale. This paper identifies four barriers businesses must overcome, and the strategies they can deploy to overcome these barriers. The author justifies support for these strategies with current research for each barrier. The paper also identifies and applies current research which document the strategic impact for the four barriers.