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Santa Clara Magazine, Volume 27 Number 7, Summer 1985, Santa Clara University

Santa Clara Magazine

2 - COMMON COURTESY By Thomas J. Peters. Competitive advantage is boiled down to service, quality, and courtesy. Everyone should provide it. Why else be in business?

9 - THE RISE AND FALL OF OPEC By T John Whalen, Jr. Traces the evolution of OPEC, discusses the dominant factors that led to its loss of power, and analyzes its impact on world oil prices and supplies.

13 - AN AFFLUENT AMERICAN RESPONDS TO GLOBAL POVERTY By William J. Wood, S.J. A Jesuit reflects on global poverty and explains why he is an affluent American, and describes those who are in …

When Are Leaders At Their Best?, James M. Kouzes, Barry Z. Posner

Management & Entrepreneurship

During the last 18 months, we have asked more than 300 managers and executives to describe one leadership experience in their careers when they though they had performed at their personal best; when everything seemed to come together an they did the very best they had ever done as a leader of a group of people.

Santa Clara Magazine, Volume 27 Number 3, Winter 1985, Santa Clara University

Santa Clara Magazine

2 - WHEN ARE LEADERS AT THEIR BEST? By James M. Kouzes and Barry Z. Posner. There is a revolution in leadership style taking place in corporate America. This deals with how ordinary people get extraordinary things done in organizations.

7 - A MEDITATION IN ST. IVES By William J. Rewak, S.J. Some reflections on the essence of work taken from Father Rewak's travel diary during a trip to England last summer.

10 - TAKING LAUGHTER SERIOUSLY By John Morreall. A philosophy professor shows how important humor is to human life and how understanding our laughter can help us understand …