Business Commons^™

Workplace Harassment: The Social Costs Of Bullying, Andra Gumbus, Bridget M. Lyons

WCBT Faculty Publications

Most research on workplace bullying uses survey results to understand working conditions, target and bully characteristics, and results of bullying situations. This study uses content analysis to determine themes emerging from a writing assignment that asks students to respond to questions about workplace bullying. The intent of the research is to enable bullying targets to better understand the situation, to help managers to learn how to mitigate possible bullying situations, and to assist witnesses to better react to workplace incidents.

A Network Based Theory Of Foreign Market Entry Mode And Post-Entry Performance, Jing'an Tang, Ben S. Liu

WCBT Faculty Publications

Foreign market entry through equity investment has been extensively studied and various theoretical lenses have been used. Most previous research also focuses attention on either the entry mode selection decision or the topic of post-entry performance, but rarely both. We build on existing research by developing a model of foreign market entry and post-entry performance that uses network theory and organizational ecology to provide a fuller explanation of this complex and critical multinational enterprise strategic behaviour. Four pairs of total eight propositions were developed and justified based on extent literature and sound logical reasoning. By focusing on both entry mode …

What The Person Brings To The Table: Personality, Coping, And Work–Family Conflict, Jeanine K. Andreassi

WCBT Faculty Publications

Employees (N = 291) of various industries and companies were surveyed to study how individual factors (coping and personality) affect work–family conflict: strain-based work-to-family conflict (S-WFC), time-based work-to-family conflict (T-WFC), strain-based family-to-work conflict (S-FWC), and time-based family-to-work conflict (T-FWC). As expected, passive coping was related to significantly higher levels of S-WFC, S-FWC, and T-FWC. Unexpectedly, active coping was related to higher levels of S-WFC. As hypothesized, social support coping was negatively related to work–family conflict, but only for T-WFC. Venting was positively related to S-WFC. As predicted, neuroticism was positively related to S-WFC, T-WFC, and S-FWC. Passive coping mediated …

First Price Auctions, Lotteries, And Risk Preferences Across Institutions, Russell P. Engel

WCBT Faculty Publications

There is an unsettled debate in experimental economics literature regarding the consistency of individuals' risk preferences in varying institutions. Much of this debate stems from observations of subjects' bids in sealed-bid auctions and the implications of those bids. In this paper, I have subjects participate in a sealed-bid auction experiment and then examine if the ostensible risk parameter that one can back out from subjects' bids matches up with their elicited risk preference from a separate task in the experiment. I find that subjects do exhibit consistent risk preferences. The aggregate measure of the subjects' risk parameter is stable across …

A Transformational Change Program In It - The Case Of A Global Consumer Products Company, Barbara M. Tarasovich, Bridget Lyons

WCBT Faculty Publications

This paper presents a framework for development of a transformational change management program (Flamholtz and Randle, 2008) in an information technology (IT) organization of a global Fortune 200 consumer products company. The goal of the transformation was to build leading edge global IT service offerings, to internal and ultimately external customers. the program played a pivotal role in the company's "Path to Growth" Strategy. This strategy included very specific targets for sales, margins and earnings growth over a five year period. The case illustrates how a well conceived change program, integrated with an organization's overall strategic plan, is a competitive …

Financial Contagion And Market Liquidity: Evidence From The Asian Crisis, Shantaram P. Hegde, Rupendra Paliwal

WCBT Faculty Publications

Models of financial crisis and contagion predict that an economic crisis turns into a crisis of market liquidity in the presence of borrowing constraints, information asymmetry and risk aversion. Based on the firm-level data on a sample of exposed and unexposed US stocks to the Asian currency crisis, we find a significant increase (decrease) in the crisis period bid-ask spreads (depth) and their volatilities for both the groups. While our results underscore the imprints of flight to quality, we detect little causal patterns in liquidity innovations. An important implication of our findings, as evidenced by the recent crisis, is that …

The Shape Of Marketing Research In 2021, Anca C. Micu, Kim Dedeker, Ian Lewis, Robert Moran, Oded Netzer, Joseph T. Plummer, Joel Rubinson

WCBT Faculty Publications

From an organizational strategy perspective, attributing changes to sweeping environmental triggers or long-term strategic planning means taking either an ecological or strategic viewpoint. The ecological-versus-strategic debate centers on the issue of environmental determinism versus strategic choice. Marketing research, as an industry, is faced with having to adapt to environmental changes (mostly technology-driven) with autonomous processes that vary from one company to another. Marketing research paves the way to customer relationship building, through which the marketing function introduces the customer to the firm. There is an increasing body of both academic and trade literature that addresses the strategic role of marketing …

The Road To Retirement: Bumpy Or Smooth, Depends On Your Route, Anand Iyer, Madhusudan Subramanian, Vikash Punglia

WCBT Faculty Publications

Defined Contribution (DC) plans are rapidly becoming the primary retirement investment vehicle for a majority of employees across the US and other markets around the globe. Asset allocation for DC plans has to strike a balance between growth and protection assets over the savings lifecycle while protecting the long-term purchasing power of the nest egg. Due to the long duration of retirement investing and various risks associated with it, implementing the right asset allocation has become critical and challenging for DC plans. The unique Risk Focused methodology presented in this paper aims to address the shortcomings of conventional Target Date …

The Never Ending Attraction Of The Ponzi Scheme, Pearl Jacobs, Linda Schain

Criminal Justice Faculty Publications

In the 1920’s, Charles Ponzi engaged in a notorious money making scheme. This scheme had been tried before but no one prior to Charles Ponzi had managed to swindle millions of dollars out of unsuspecting people. Thus, the scheme bears his name. In December 2008, Bernard Madoff, a major Ponzi schemer, was exposed. He managed to con investors out of over $65 billion over a thirty year period. Madoff was a highly respected financial expert. The investors were mostly well educated and supposedly financially savvy. How did this happen? This paper will examine some theories which may help explain both …

Strategic Relationships In A Small Business Context: The Impact Of Information Quality And Continuous Quality Improvement, Michael L. Harris, William C. Mcdowell, Shanan G. Gibson

New England Journal of Entrepreneurship

This study examines the performance between operational variables for small and medium-sized businesses (SMEs) within the context of interorganizational relationships. Specifically, it investigates the role of information quality and continuous quality improvement and the varying importance that SMEs place on each of these constructs. The sample consists of 134 vendors of a large university in the southwestern region of the United States.The results indicate that there is a positive relationship between information quality and continuous quality improvement with performance in SMEs. Implications for both research and practice, as well as ideas for future research, are discussed.

Entrepreneurship In The Creative Industries: An International Perspective, Lori Wagner

New England Journal of Entrepreneurship

Book review by Lori Wagner.

Henry, Colette, ed. Entrepreneurship in the Creative Industries: An International Perspective. Cheltenham, UK and Northampton, MA: Edward Elgar Publishing, 2007. ISBN 9781845426101

Transformational Teams And Their Impact On Customer Satisfaction At One Firm, Timothy J. Crader D.B.A., Stephen M. Brown Ed, D.

WCBT Working Papers

This study examined the relationships between core selling teams (CSTs) and customer satisfaction within the mission critical power design industry. The literature indicates that CSTs, which are considered a state of the art sales model, deserved further research. The SERVQUAL survey was used to measure customer satisfaction with Company X’s most strategic customers. The difference in customer satisfaction for customers serviced by CSTs and traditional sales personnel were compared. The investigation found support indicating that a CST approach had a positive relationship to increased customer satisfaction levels. Based on the results of the study, it is recommended that sales leaders …

Effects Of Participation In Paid Membership Organizations On Entrepreneurial Success, Michele K. Masterfano

New England Journal of Entrepreneurship

Research into entrepreneurial networking activities has ignored an aspect that is important to the entrepreneurs—does it make sense to pay dues to an organization that promises networking opportunities to help build their business? This study looked at that aspect of networking by comparing revenue growth rates and average number of employees between those businesses whose owners belong to paid membership organizations and those who do not. No differences were found between the two groups of entrepreneurial firms. While there are still benefits to joining these organizations, entrepreneurs should not expect to grow their business because of membership.

Founder Characteristics And Legitimacy-Seeking Behaviors, John T. Perry, Gaylen N. Chandler, Xin Yao, Timothy L. Pett

New England Journal of Entrepreneurship

The entrepreneur’s experience, personality, and values affect the entrepreneur’s behaviors and decisions (Chrisman, Bauerschmidt, and Hofer 1998). Past research results show that (1) more experienced new venture founders have a greater likelihood of leading their ventures to early success than less experienced founders (Delmar and Shane 2006) and (2) founders who engage in legitimacy-seeking behaviors have a greater likelihood of leading their ventures to early success than founders who do not do so (Tornikoski and Newbert 2007). We propose that more experienced founders understand the importance of obtaining legitimacy for their ventures and therefore will engage in more legitimacy-seeking behaviors. …

The Status Of Recognition And Enforcement Of Judgments In The European Union, Michael D. Larobina, Richard L. Pate

WCBT Working Papers

International trade and the free movement of people are inevitably followed by legal disputes. Such litigants require an efficient and predictable dispute resolution mechanism capable of handling cases between diverse nationals. An essential part of such mechanism is a clearly defined process of judgment enforcement across national boundaries. In the past several decades, the European Union (“EU”) has necessarily addressed judgment enforcement across the boundaries of its member nations (“Member States”). Citizens of the EU need to prosecute and defend their legal rights in their home and in other EU member states. Presently, the EU is, again, considering such issues …

Intellectual Contributions July 1, 2010 - June 30, 2011, John F. Welch College Of Business

SHU Faculty Publications

This is a bibliography of faculty scholarship from the John F. Welch College of Business at Sacred Heart University published during the academic year 2010-2011.

Abandoning Ship At Scandia, Inc.: Parts B And C, Herbert Sherman, Barry Armandi, Adva Dinur

New England Journal of Entrepreneurship

Scandia, Inc., is a commercial vessel management company located in the New York Metropolitan area and is part of a family of firms including Scandia Technical; International Tankers, Ltd.; Global Tankers, Ltd.; Sun Maritime S.A.;Adger Tankers AS; Leeward Tankers, Inc.; Manhattan Tankers, Ltd.; and Liu’s Tankers, S.A. The company’s current market niche is the commercial management of chemical tankers serving the transatlantic market with a focus on the east and gulf coast of the United States and Northern Europe. This three-part case describes the commercial shipping industry as well as several mishaps that the company and its President, Chris Haas, …

The Effects Of Entrepreneurial Orientation And Commitment To Objectives On Performance, Mark Simon, Chanel Stachel, Jeffrey G. Covin

New England Journal of Entrepreneurship

The relationship between entrepreneurial orientation (EO) and performance is often moderated by different factors. Specifically, scholars have called for research examining whether commitment to long-term objectives improves EO’s effectiveness, believing that commitment may help firms overcome obstacles associated with EO. In response, we collected survey data from executives in 126 small, high-technology firms, and found that EO and commitment to objectives enhanced sales growth. In addition, the study determined that commitment to objectives was associated with greater increased sales growth of companies high in EO, as compared to those low in EO.

Varieties Of Bricolage And The Process Of Entrepreneurship, Jeff Vanevenhoven, Doan Winkel, Debra Malewicki, William L. Dougan, James Bronson

New England Journal of Entrepreneurship

We offer a theoretical account of how two types of bricolage influence the entrepreneurial process. The first type involves social relationships or physical or functional assets, and thus pertains to an entrepreneur’s external resources used in the instantiation of operations of a new venture. The second type pertains to an entrepreneur’s internal resources—experiences, credentials, knowledge, and certifications—which the entrepreneur appropriates, assembles, modifies and deploys in the presentation of a narrative about the entrepreneurial process. We argue that both types of bricolage are essential to the success of a venturing attempt.

Engines Of Innovation: The Entrepreneurial University In The Twenty-First Century, Joseph R. Bell

New England Journal of Entrepreneurship

Thorp, Holden and Buck Goldstein. Engines of Innovation: The Entrepreneurial University in the Twenty-First Century. Chapel Hill: University of North Carolina Press, 2010.

Engines of Innovation: The Entrepreneurial University in the Twenty-First Century is an exploration into the design of a collaborative academic institution where silos of discipline-specific competency and tradition disappear and innovation reigns supreme.

Understanding Sme Intention To Use The Internet For Managing Supplier Information, Kevin Celuch, Anna Walz, Carl Saxby, Craig Ehlen

New England Journal of Entrepreneurship

There is strong consensus that the Internet has the potential to positively impact firms, and SMEs in particular; however, not all firms have realized benefits from adoption. The present study extends research in the area by addressing the need to examine the “chain” of variables explaining Internet adoption. We do this by exploring SME owner/manager Internet-related usefulness and ease-of-use cognitions and intention to use the Internet for supplier information management. We also explore the influence of behavioral norms and two broader strategic perspectives, market and learning orientation, on the Internet-related cognitions. Findings have implications for researchers and practitioners by identifying …

Corporate Parents, Initial Legitimacy, And Resource Acquisition In Small And Medium Firms: An Empirical Examination, Gregory Murphy, Neil M. Tocher

New England Journal of Entrepreneurship

Small and medium enterprises (SMEs) commonly struggle to acquire needed financial, human, and technological resources. The above being stated, recent scholarly research argues that SMEs that are able to successfully navigate the legitimacy threshold are better able to gather the resources they need to survive and grow. This article provides an empirical test of that claim by examining whether the presence of a corporate parent positively influences SME resource acquisition. Results of the study show that SMEs with corporate parents, when compared to like-sized independent SMEs, have higher credit scores, have more complete management teams, use more computers, and are …

Kabloom!: Revolution In The Flower Industry, Gina Vega, Collette Dumas, Beverly Kahn, Jafar Mana

New England Journal of Entrepreneurship

David Hartstein started KaBloom in 1998 with the goal of creating “the Starbucks of Flowers.” He successfully built brand recognition for the gardenlike shops, but problems plagued the young organization. Nearly three years and one recession later, KaBloom failed to live up to Hartstein’s forecast of exponential growth. This case has been designed for a graduate-level course in entrepreneurship/innovation. Students can compare franchising with other business models, examine the impact of organizational structure and leadership styles on business effectiveness, relate issues of supply chain management and logistics to environmental changes, and recognize the impact of innovation on business sustainability.

From The Editors, Herbert Sherman, Joshua Shuart, Laurence Weinstein

New England Journal of Entrepreneurship

No abstract provided.

New England Journal Of Entrepreneurship, Fall 2011

New England Journal of Entrepreneurship

No abstract provided.

No Exit? Trying To Salvage D&H Management Llc: Parts A And B, Herbert Sherman, Adva Dinur, Daniel James Rowley

New England Journal of Entrepreneurship

In this two-part case, Richard Davis and Stephen Hodgetts, co-owners of D&H Management LLC, are trying to come to terms with changes in the real estate market—changes that have made their rental homes worth less than their mortgages and at best yielding at most a break-even cash flow. In Part A Davis and Hodgetts are weighing the following options: (1) sell all of the properties, assume a loss (walk away with nothing), and avoid the negative cash flow; (2) walk away from all of the properties, assume a loss (walk away with nothing), and avoid the negative cash flow; (3) …

Bootstrapping Techniques And New Venture Emergence, John T. Perry, Gaylen N. Chandler, Xin Yao, James Wolff

New England Journal of Entrepreneurship

Among nascent entrepreneurial ventures, are some types of bootstrapping techniques more successful than others? We compare externally oriented and internally oriented techniques with respect to the likelihood of becoming an operational venture; and we compare cash-increasing and cost-decreasing techniques with respect to becoming operational. Using data from the first Panel Study of Entrepreneurial Dynamics, we find evidence suggesting that when bootstrapping a new venture, the percentage of cash-increasing and cost-decreasing externally oriented bootstrapping techniques that a venture’s owners use are positive predictors of subsequent positive cash flow (one and two years later). But, internally oriented techniques are not related to …

From The Editors, Herbert Sherman, Joshua Shuart, Laurence Weinstein

New England Journal of Entrepreneurship

No abstract provided.

Cross Cultural Variables: Evaluating Employee Attitudes Across Four Regions Of Asia, Europe, North And Latin America, Martin Brockerhoff, Jeanine K. Andreassi Ph.D.

WCBT Working Papers

There has been an explosion of businesses moving operations overseas, setting up international joint ventures and establishing multinational enterprises. This trend has led organizational researchers as well as corporations to explore the implications of cultural differences in managing a workforce. Can the same Western management practices be used as effectively with employees in Asia as in North America? Does the application of Western management principles in multinationals affect aspects of job satisfaction in non-Western countries? This poster reports the findings from two exploratory analyses on the relationship between job attitudes and the geographic/cultural setting of business organizations. The first analysis …

Effective Business Planning: A Structured Approach: A Guide For Entrepreneurs, Alison J. Paster

New England Journal of Entrepreneurship

Book review by Alison J. Paster.

Masterfano, Michele K. Effective Business Planning: A Structured Approach: A Guide for Entrepreneurs. Dubuque, IA: Kendall Hunt Publishing, 2010. ISBN 9780757575044

Effective Business Planning: A Structured Approach: A Guide for Entrepreneurs is an easy-to-follow book and learning tool that provides detailed and informative guidelines for writing a business plan.