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Full-Text Articles in Business

Service Transformation That Will Boost Your Business, Neeta Lachmandas-Sakellariou Mar 2024

Service Transformation That Will Boost Your Business, Neeta Lachmandas-Sakellariou

Asian Management Insights

Focus on your customers to catapult your company to success. However, leaders must drive a culture change to make it happen.


The Rise Of Multi-Homing In Asia's Ride-Hailing Industry, Hai Wang Nov 2023

The Rise Of Multi-Homing In Asia's Ride-Hailing Industry, Hai Wang

Asian Management Insights

Getting it right secures environmental and economic wins for the present and future.


Navigating Investor Expectations, Yong Hsin Ning, Yvette Lim Jul 2023

Navigating Investor Expectations, Yong Hsin Ning, Yvette Lim

Asian Management Insights

Why start-ups need to speak the language of numbers.


Care Labour Shortage Needs A Cure, Not More Band-Aids, Yasmin Y. Ortiga Jul 2023

Care Labour Shortage Needs A Cure, Not More Band-Aids, Yasmin Y. Ortiga

Asian Management Insights

Retaining care workers will become more difficult for Asia’s ageing economies.


Rebuilding Supply Chains In Apec, Rebecca Sta Maria Jul 2023

Rebuilding Supply Chains In Apec, Rebecca Sta Maria

Asian Management Insights

This calls for greater collaboration.


Real Estate Assets: To Build Or Not To Build?, Chaik Ming Koh Mar 2023

Real Estate Assets: To Build Or Not To Build?, Chaik Ming Koh

Asian Management Insights

It’s about when, not whether.


Digitalisation Touches Everything, Havovi Joshi Mar 2023

Digitalisation Touches Everything, Havovi Joshi

Asian Management Insights

Digitalisation touches everything


Social Media: Enabling Touchpoints Beyond Advertising, Kapil R. Tuli, Sheetal Bhardwaj Mar 2023

Social Media: Enabling Touchpoints Beyond Advertising, Kapil R. Tuli, Sheetal Bhardwaj

Asian Management Insights

An effective customer service platform and a strategic communication channel.


Steering Steadily In The Post-Pandemic World, Chartsiri Sophopanich, Chin Tiong Tan Mar 2023

Steering Steadily In The Post-Pandemic World, Chartsiri Sophopanich, Chin Tiong Tan

Asian Management Insights

Chartsiri Sophonpanich, President of Bangkok Bank, speaks with Tan Chin Tiong about the future of banking in Thailand and the region as the world slowly emerges from the COVID-19 pandemic.


Harnessing The Power Of Video Ads, Linyi Li Mar 2023

Harnessing The Power Of Video Ads, Linyi Li

Asian Management Insights

In digital advertising, video ads as a top-of-funnel function have a longer-lasting efect than display and search ads on a consumer's consciousness.


Creating The Capacity For Digital Government, Cheow Hoe Chan, Steven M. Miller Mar 2023

Creating The Capacity For Digital Government, Cheow Hoe Chan, Steven M. Miller

Asian Management Insights

This article explains how a well-thought-out data policy, supported by a tech stack and cloud infrastructure, an agile way of working, and coordinated whole-of-government leadership, are fundamental to successful government digital transformation efforts, as exemplified by the Singapore government’s digital journey. As part of explaining how to create the capacity for digital government, the main sections of this article cover:

  • The origins of GovTech
  • How thinking big, starting small and acting fast is a practical strategy for organisational learning
  • The importance of horizontal platforms and other enablers of a horizontal approach
  • Data architecture and policy
  • “Shifting left” with internal technology …


Robowealth: Boosting Financial Inclusion In Thailand, Chiraphol N. Chiyachantana, David K. Ding, Pattarawan Mai Prasarnphanich, Chi Wei Chan Mar 2023

Robowealth: Boosting Financial Inclusion In Thailand, Chiraphol N. Chiyachantana, David K. Ding, Pattarawan Mai Prasarnphanich, Chi Wei Chan

Asian Management Insights

Advanced fintech lowers barriers to investing.


Participatory Digital Futures, Mark Findlay, Sharanya Shanmugam Mar 2023

Participatory Digital Futures, Mark Findlay, Sharanya Shanmugam

Asian Management Insights

How digital transformation can be made good for all.


Don't Try To Be A Superman, N. Edwin Widjornako Mar 2023

Don't Try To Be A Superman, N. Edwin Widjornako

Asian Management Insights

N. Edwin Widjonarko, co-founder and Director of Technology of Xurya, speaks about his entrepreneurial journey in Indonesia’s solar power generation space.


Agriculture And Sustainable Farming In Vietnam, Minh Hoan Le Oct 2022

Agriculture And Sustainable Farming In Vietnam, Minh Hoan Le

Asian Management Insights

Le Minh Hoan, Minister of Agriculture and Rural Development of Vietnam, talks about the future of sustainable agriculture in ASEAN.


Encouraging Social Entrepreneurship, Kanyaporn Skutalakul Oct 2022

Encouraging Social Entrepreneurship, Kanyaporn Skutalakul

Asian Management Insights

It’s about taking the first steps.


External Asset Managers In Singapore, T. Mandy Tham, Esther Kong, Juliana Koh May 2022

External Asset Managers In Singapore, T. Mandy Tham, Esther Kong, Juliana Koh

Asian Management Insights

Opportunities and challenges for the sector.


Designing Successful Strategic Partnerships, Anurag Vij May 2022

Designing Successful Strategic Partnerships, Anurag Vij

Asian Management Insights

The Achilles’ heel of digital transformation.


The Global Chinese Consumer, Rane Xue, Xiaolei Gu Nov 2021

The Global Chinese Consumer, Rane Xue, Xiaolei Gu

Asian Management Insights

At the forefront of growth in the luxury goods market.


Cashing In On Disruptions From Covid-19, Dennis Ng Nov 2021

Cashing In On Disruptions From Covid-19, Dennis Ng

Asian Management Insights

Promoting cashless payments at Singapore’s hawker centres


Asia Embraces Digital Currency And Cryptocurrency, David Kuo Chen Lee Nov 2021

Asia Embraces Digital Currency And Cryptocurrency, David Kuo Chen Lee

Asian Management Insights

A decade ago, everyone was sceptical about cryptocurrency. Today, Asian governments are harnessing its technology to raise payment efficiency and improve financial inclusion. Initially, the technology was advocated and harnessed by ‘cypherpunks’, that is, individuals who advocate the use of cryptography and other strong encryption technologies to promote social and political change. At that time, being a cypherpunk meant standing on the opposite side of the government; today, I see cypherpunks, otherwise more appropriately known as cryptopunks, working closely with governments.


Getting The Best Of Both Worlds, Steven Burton, Janice Wong Nov 2021

Getting The Best Of Both Worlds, Steven Burton, Janice Wong

Asian Management Insights

Pair a technical expert with a generalist for successful change management.


Mediate, Not Litigate, To Resolve Disputes, Aloysius Goh, Terence Quek Nov 2021

Mediate, Not Litigate, To Resolve Disputes, Aloysius Goh, Terence Quek

Asian Management Insights

A leader’s fi rst resort.


Brand Singapore, Buck Song Koh May 2021

Brand Singapore, Buck Song Koh

Asian Management Insights

As the world gets a better grip on the Covid-19 pandemic, one outcome is becoming clear: Place branding— in particular, nation branding—is becoming more important than ever before.


Kobe Influencer Marketing: Using Social Media To Promote A Herbal Tea Brand, Patricia Lui, Lipika Bhattacharya May 2021

Kobe Influencer Marketing: Using Social Media To Promote A Herbal Tea Brand, Patricia Lui, Lipika Bhattacharya

Asian Management Insights

In July 2019, Evangeline Leong, co-founder and CEO of Kobe, a Singapore-based start-up providing influencer marketing services, had a challenging task ahead of her.


The Strategic Approach To Internationalisation, Gordon Perchthold May 2021

The Strategic Approach To Internationalisation, Gordon Perchthold

Asian Management Insights

Asia is the global sweet spot for multinationals (MNCs) looking to generate revenue and, over the mid-term, sustained profits.


Two-Way Mentoring: How Employees Can Learn From One Another, Peeyush Gupta, Michelle D. Steward, James A. Narus, D.V.R Seshadri Nov 2020

Two-Way Mentoring: How Employees Can Learn From One Another, Peeyush Gupta, Michelle D. Steward, James A. Narus, D.V.R Seshadri

Asian Management Insights

Vibrant cross-generational interactions can result in strong relationships being formed, as demonstrated in the case of Tata Steel Ltd.


The Impact Of Covid-19 On Asian Businesses And The Economy, Havovi Joshi Nov 2020

The Impact Of Covid-19 On Asian Businesses And The Economy, Havovi Joshi

Asian Management Insights

The Covid-19 pandemic will likely end when a vaccine can be made available to everyone, or when we have achieved some measure of herd immunity. Unfortunately, both are as yet nowhere in sight.


How Shall We ‘Hammer’ And ‘Dance’?, Wee Kiat Lim Nov 2020

How Shall We ‘Hammer’ And ‘Dance’?, Wee Kiat Lim

Asian Management Insights

On the promises and perils of domestic tourism during the Covid-19 pandemic.


Covid-19 Impact On The Global Economy Beyond The Near Term, Madhur Jha, Chidu Narayanan Nov 2020

Covid-19 Impact On The Global Economy Beyond The Near Term, Madhur Jha, Chidu Narayanan

Asian Management Insights

The pandemic is likely to make long term changes to deglobalisation and medium-term inflation.