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Feedback Loops At Use In Non-Profit Organizations, Chantal Guerra Dec 2021

Feedback Loops At Use In Non-Profit Organizations, Chantal Guerra

Capstone Projects and Master's Theses

Community Bridges serves clients of all ages across Santa Cruz County through ten programs which address the needs of clients across different life stages. Serving a diverse change of client population it can become difficult to ensure client satisfaction and the agency mission is being fulfilled across all programs. The lack of a benchmark to measure overall client satisfaction does not allow for the agency to measure for discrepancies and build on continuous quality improvement. This capstone project will create a high quality client feedback loop that creates a centralized survey for the ten programs of Community Bridges. This will …


Agreement Success Plan, Miranda Holtz May 2021

Agreement Success Plan, Miranda Holtz

Capstone Projects and Master's Theses

Monterey County Health Department’s Administration Bureau works with contracts and agreements for the Public Health Bureau, which detail what services programs will complete so that they can receive funding or maintain a partnership with the County. The problem was that a large portion of the management analyst’s time was dedicated towards technical support for agreements. The Agreement Success Pan is aimed to increase efficiency by aiding program staff with agreements through a Prezi, which is similar to a self-paced webinar. The project had three phases; interviews of program supervisors or managers, gathering supporting documents, and final launch. Afterward, a questionnaire …


Increasing The Importance Of Sleep Education In College Students, Mireya Ysena Cortez May 2021

Increasing The Importance Of Sleep Education In College Students, Mireya Ysena Cortez

Capstone Projects and Master's Theses

What is sleep education? How can one take accountability in teaching college students the importance of sleep and the effects on their overall health and wellbeing? By implementing sleep knowledge in school curriculums, especially in emerging adults, will aid gaps within the educational system. In a culture of "pulling all nighters," university students risk detrimental health risks and psychological issues during college and throughout the rest of their life. The purpose of this project is to shed light on the issue of Increasing the importance of sleep education in college students. In an environment that entails a high degree of …


The Use Of Social Media For Marketing By Independent Musicians, Jessica E. Martinez May 2021

The Use Of Social Media For Marketing By Independent Musicians, Jessica E. Martinez

Capstone Projects and Master's Theses

Many musicians have social media presences, but not many know how to begin or how to market their music. Instead, artists find themselves searching for other forms to help them market their music. This leads them to overspend on expensive services in hopes that they can get their names more known. Musicians may feel discouraged when they don’t see the results they hope for, especially online and with other competitors. Because of this, musicians feel less confident in their success in the music industry. There is an imbalance between what the musician wants to achieve and what they need. …