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The Relationship Between New Work Practices, Trust And Unions, Carol Gill
The Relationship Between New Work Practices, Trust And Unions, Carol Gill
Carol Gill
This paper examines extant theory and empirical research on new work methods, employee voice, employee trust and unions to draw conclusions on the relationship between these constructs and make recommendations for future empirical research. It found that trust is an important antecedent of new work methods and that union collective voice when coupled with collaborative industrial relations enhances employee trust which facilitates the successful adoption of new work methods and delivers sustainable competitive advantage. This refutes the proposition that unions are a threat to productivity which leads management respond with union avoidance and suppression. This paper has implications for management …
How Unions Impact On The State Of The Psychological Contract To Facilitate The Adoption Of New Work Practices, Carol Gill
Carol Gill
This article draws together extant knowledge from the psychological contract, trust, union and new work practices (NWP) literature to develop a model on how union presence impacts on the effective adoption of NWP. It proposes that the strength of unions, coupled with the quality of industrial relations, determines whether unions will have a positive or negative impact on NWP. Unions can have a positive impact on the adoption of NWP by reducing the gap between management rhetoric and reality through employee voice and workforce stability. This builds trust between management and employees creating a virtuous cycle that can mitigate contract …