Open Access. Powered by Scholars. Published by Universities.®
Articles 1 - 3 of 3
Full-Text Articles in Business
End-User Training: What We Know, What We Need To Know?, Saurabh Gupta, Robert Bostrom
End-User Training: What We Know, What We Need To Know?, Saurabh Gupta, Robert Bostrom
Saurabh Gupta
End-User Training (EUT) has enjoyed a rich tradition of research in Information Systems. However, with the growing pace of change in technology and the dynamic nature of business, organizations are spending an increasing amount of money on end-user training. Training methods are also changing with little research to support new approaches. Thus, extensive research is required in the future. To be credible, end-user training research should preserve and build upon the significant literature that exists, both in IS and Education. This paper provides a review of EUT literature focusing on training methods. It summarizes the findings, while pointing out key …
Using Peer-To-Peer Technology For Collaborative Knowledge Management: Applications And Research Issues, Saurabh Gupta, Robert Bostrom
Using Peer-To-Peer Technology For Collaborative Knowledge Management: Applications And Research Issues, Saurabh Gupta, Robert Bostrom
Saurabh Gupta
As organizations struggle with how to develop and use their inherent expertise, the importance of knowledge management and collaboration has grown in both academic and practitioner communities. This paper outlines a new concept of collaborative knowledge management (CKM), which bridges the two fields. Drawing from literature, we present a conceptual framework for understanding the concepts underlying CKM. Next, this paper explores how a new technology, peer-to-peer (P2P), fits in the CKM paradigm. A discussion on P2P tools and a comparison of these tools with client server tools for enabling the CKM process is presented. P2P has great appeal for CKM …
Ast As A Meta-Theory: Discussion, Extensions And Guidelines, Robert Bostrom, Saurabh Gupta, Dominic Thomas
Ast As A Meta-Theory: Discussion, Extensions And Guidelines, Robert Bostrom, Saurabh Gupta, Dominic Thomas
Saurabh Gupta
No abstract provided.