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Proposing An Alternative Framework For Feasibility Studies For Large Public Tourism Investments: A Quantitative Analysis Of The, Marcelinio Kock

Electronic Theses and Dissertations

Numerous studies in the hospitality field have focused on the importance of the convention industry to the economic well being of the local tourism industry. Because of intense competition between convention centers, destinations are practicing strategies of expanding their convention facilities and related infrastructure. Unfortunately, many of these expansions appear to have been based on feasibility studies that failed to present rigorous reviews and examinations regarding alleged claims of positive impacts and over-optimistic operational pro-forma statements. The main objective of this study is to propose an alternative framework for feasibility studies, which consists of an updated, rigorous methodology to calculate …

Tourism And Terrorism - Is There A Pattern Of Recovery Following A Terrorist Attack?, Mary Rose Stafford

Theses

The purpose of this research is to ascertain if there is a pattern of recovery in tourism following a terrorist attack. If so, what measures can be taken to mitigate against such a significant downturn in tourism as experienced by the tourism industry following the terrorist attacks of September 112001. The research conducted is a multi-method approach combining secondary research with primary research (in-depth interviews, case studies and tourist surveys) to provide a synthesis of research findings.

The findings suggest that there are defining phases to the recovery process but no clear pattern has emerged. A number of factors are …

Estimating The Economic Impact Of Tourism: A Comparative Analysis Of Albania, Croatia, The Former Yugoslav Republic Of Macedonia And Greece, Arjana Çela

Dissertations and Theses @ UNI

This study assessed the economic impact of tourism on investment, government and imports expenditures in Albania, Croatia, the Former Yugoslav Republic (FYR) of Macedonia, and Greece. The objectives of this study were to develop a model to determine the impacts generated from an incremental change in tourist expenditures in the economy of Albania, Croatia, FYR of Macedonia, and Greece; to estimate the multipliers of the tourism expenditures on investment, government and imports expenditures in Albania, Croatia, FYR of Macedonia, and Greece and to investigate the differences and similarities of the economic impact of tourism between Albania, Croatia, FYR of Macedonia, …

"Destination Sabah" (Malaysia) : The Public And Private Stakeholders' Perspectives On Branding, Justine L. Nagorski

Theses : Honours

The development of a destination brand for Sabah has been dominated by numerous reports that emphasise the need to develop global awareness of Sabah, but the objectives set to achieve this goal are often idealistic in nature and offer no real solution to problems identified. The challenge, here, is to unify key messages into a consistent, clear and realistic brand and to ensure content in promotional tools accentuates the activities, experiences and key benefits of visiting "Destination Sabah". This study will begin to address these challenges by undertaking the processes that underpin destination branding through comparison to a relational network …

In-Flight Service Recovery - What's Been Tried, What Actually Works? : An Exploratory Study, Nicole Bennett

Theses : Honours

This study explored airline service failures that occurred in-flight (during the flight) and service recovery techniques attempted within the industry. A mixed methodology was adopted so that the key issues could be identified and the respondents' feelings and motivations could be examined. A questionnaire was developed to investigate in-flight service failures and, if any, the degree of success of the service recovery attempts, as judged by the respondent. Semi-structured interviews were then conducted to explore selected respondents' feelings and the motivations behind their answers. The rich data obtained is important because it gives the study more relevance and depth. This …

Resident Community Perceptions Of The Socio Cultural Impacts Of Tourism And Host Guest Relations In A Least Developed Country : An Exploratory Study Of Phnom Penh, Cambodia, Sotear Ellis

Theses : Honours

This exploratory study of community perceptions of tourism impacts and host guest relations in a Least Developed Country (LDC) was undertaken in the Boeung Keng Kang I region of Phnom Penh city, Cambodia. A mixed methodology approach, with quantitative questionnaires of the local community and semi structured interviews with both the community and key informants from stakeholder groups, was used to investigate the appropriateness of social exchange theory and economic dependency theory to the LDC sustainable tourism development agenda set by the World Tourism Organization (WTO). While the concept of sustainable tourism incorporates the economic, environmental and sociocultural aspects of …