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Full-Text Articles in Business

Is Your Waste A Waste?, Kar Way Tan, Marcus Jiong Kai Ong, Sijie Ho, Michelle Kan Dec 2016

Is Your Waste A Waste?, Kar Way Tan, Marcus Jiong Kai Ong, Sijie Ho, Michelle Kan

Research Collection School Of Computing and Information Systems

The concept of circular economies drives optimal resource efficiency. This means that resources should be fully utilised throughout the product’s lifecycle. To achieve this, businesses have to plan through the entire product life cycle, beginning from design to end-of-life. Designing products for a circular economy is not as simple as it sounds. The move will require take-back schemes and products designed for easy upgrade or reuse. Businesses typically focus on the manufacturing, packaging, marketing and point of sale of a product. Now they must rethink how to ensure their products will not eventually end up in a landfill or an …


Designing And Evaluating Business Process Models: An Experimental Approach, Yuecheng Martin Yu, Alexander Pelaez, Karl R. Lang Nov 2016

Designing And Evaluating Business Process Models: An Experimental Approach, Yuecheng Martin Yu, Alexander Pelaez, Karl R. Lang

Research Collection School Of Computing and Information Systems

This paper presents an experimental approach to compare the performance of alternative business process designs. We use an example case of an electronic group buying setting to demonstrate how our approach can be applied in practice. More specifically, we chose a standard business process, the sales process as implemented on a group buying platform, to illustrate how a business process may be redesigned in order to better meet the needs of customers. For that purpose, we introduce a social technology feature to support cooperation among buyers in the sales process and then analyze the performance impact of the proposed business …


Invitation Strategy For Cutting Edge Industries Through Mncs And Global Talents: The Case Of Singapore, Kim Song Tan Nov 2016

Invitation Strategy For Cutting Edge Industries Through Mncs And Global Talents: The Case Of Singapore, Kim Song Tan

Research Collection School Of Economics

Singapore presents an interesting case of how a country achieves dynamic economic development and innovation through the "invitation" strategy of a business hub. Despite being a small city-state with limited domestic market size and no meaningful hinterland or natural resources to speak of, Singapore has managed to transform its economy dramatically over the past 50 years by leveraging the strengths of other economies. Specifically, it has been able to attract (or "invite") various types of productive resources, including foreign capital, foreign technology and foreign workers (both skilled and unskilled) to make up for what it lacks. This has helped Singapore …


Informal Institutions And The Geography Of Innovation: An Integrative Perspective, Xuesong Geng, Kenneth G. Huang Nov 2016

Informal Institutions And The Geography Of Innovation: An Integrative Perspective, Xuesong Geng, Kenneth G. Huang

Research Collection Lee Kong Chian School Of Business

Integrating the insights from both institutional theory and economic geography, we develop a new conceptual framework to explain how formal and informal institutions in developing countries influence knowledge exchanges within and across geographical locations, thus affecting entrepreneurs’ and firms’ innovative behaviors and outputs. We suggest that the prevalence of informal institutions in developing countries increases the importance of geographic proximity for knowledge exchanges. At the same time, informal institutions provide alternative channels for maintaining non-local social interactions that facilitate knowledge exchanges among geographically distant firms. Using China as the context, we provide theoretical propositions that illustrate these mechanisms in terms …


Banking And The Third Industrial Revolution, Singapore Management University Oct 2016

Banking And The Third Industrial Revolution, Singapore Management University

Perspectives@SMU

Banks should leverage on the computer’s power to create value


Going Cashless With Fintech, Singapore Management University Sep 2016

Going Cashless With Fintech, Singapore Management University

Perspectives@SMU

Regulators and policy makers are recognising the positive impact fintech makes to creating a cashless society


Fintech And Inclusion: Opportunities And Obstacles, Singapore Management University Sep 2016

Fintech And Inclusion: Opportunities And Obstacles, Singapore Management University

Perspectives@SMU

Reliable technology and financial education are key


Smu Libraries: “Sensory” In Library Spaces, Nursyeha Yahaya, Salihin Mohammed Ali, Devika Sangaram Sep 2016

Smu Libraries: “Sensory” In Library Spaces, Nursyeha Yahaya, Salihin Mohammed Ali, Devika Sangaram

Research Collection Library

No abstract provided.


How Does Fintech Drive, Singapore Management University Aug 2016

How Does Fintech Drive, Singapore Management University

Perspectives@SMU

Banks could learn from fintech companies’ use of unstructured data to extend financial services to do good and turn a profit


Working With Fintech, Singapore Management University Aug 2016

Working With Fintech, Singapore Management University

Perspectives@SMU

The rise of financial technology in China has transformed how businesses operate, as Japan eases into it amidst existing cultural and institutional norms


Right Person In The Right Place: How The Host Country Ipr Influences The Distribution Of Inventors In Offshore R&D Projects Of Multinational Enterprises, Anand Nandkumar, Kannan Srikanth Aug 2016

Right Person In The Right Place: How The Host Country Ipr Influences The Distribution Of Inventors In Offshore R&D Projects Of Multinational Enterprises, Anand Nandkumar, Kannan Srikanth

Research Collection Lee Kong Chian School Of Business

Prior work has shown that the strength of the intellectual property regime (IPR) in a host country influences offshore R&D to that country. Building on this work we propose that the strength of the IPR in a host country differentially influences the threat of knowledge leakage on projects that are produced for the location where the multinational firm is headquartered (home) versus the offshore location to which the R&D project is sent (host). We argue and show that when the host location has a weak IPR, fewer host inventors are involved in host R&D projects when compared to home R&D …


Appropriability And The Retrieval Of Knowledge After Spillovers, Tufool Alnuaimi, Gerard George Jul 2016

Appropriability And The Retrieval Of Knowledge After Spillovers, Tufool Alnuaimi, Gerard George

Research Collection Lee Kong Chian School Of Business

Firms create and capture value through innovation. In technology-driven firms, there has been an explicit emphasis on appropriability through imitation deterrence and cumulative inventions that build on prior firm innovation. We introduce systematic empirical evidence for a third mechanism of appropriability namely, knowledge retrieval, which is defined as the re-absorption of previously spilled knowledge. We extend previous studies which consider technological complexity and organizational coupling as predictors of appropriability by examining their impact on knowledge retrieval. We find that technological complexity has a curvilinear relationship with retrieval while organizational coupling has a negative relationship. We discuss the implications of these …


What Do I Want? The Effects Of Individual Aspiration And Relational Capability On Collaboration Preferences, Simon J. D. Schillebeeckx, Sankalp Chaturvedi, Gerard George, Zella King Jul 2016

What Do I Want? The Effects Of Individual Aspiration And Relational Capability On Collaboration Preferences, Simon J. D. Schillebeeckx, Sankalp Chaturvedi, Gerard George, Zella King

Research Collection Lee Kong Chian School Of Business

We examine individuals' collaboration preferences in the Knowledge Transfer Network (KTN) for the UK plastics electronics sector. Using conjoint analysis, we investigate how aspiration gaps and relational capability affect the value placed on potential organizational collaborations. Aspiration gaps reflect individuals' perception of whether they are ahead of or behind peers on their career trajectory, and relational capability captures three distinct dimensions: networking skills, openness to collaborate, and network awareness. Our findings suggest that positive and negative aspiration gaps augment preferences to form organizational partnerships. These effects are positively moderated by networking skills and openness and negatively moderated by network awareness. …


New Blood As An Elixir Of Youth: Effects Of Human Capital Tenure On The Explorative Capability Of Aging Firms, F. Ted Tschang, Gokhan Ertug Jul 2016

New Blood As An Elixir Of Youth: Effects Of Human Capital Tenure On The Explorative Capability Of Aging Firms, F. Ted Tschang, Gokhan Ertug

Research Collection Lee Kong Chian School Of Business

The relationship between firm age and innovation has been an enduring topic of interest. We contribute to this research by studying how the effect of firm age on the quality of explorative and exploitative innovations is affected by the firm-specific and industry tenure of the talent resources (employees) that the firm utilizes. We start with the baseline predictions that firm age is related to the development of better exploitative innovations and worse explorative innovations. However, the tenure of employees intervenes in these relationships, by way of bringing in new knowledge, mental models, and beliefs. We predict that longer firm-specific and …


Being Agile To Thrive Amidst Disruptive Digital Innovation, Say Yen Teoh, Calvin M. L. Chan, Pan, Gary, Mark Goh Jul 2016

Being Agile To Thrive Amidst Disruptive Digital Innovation, Say Yen Teoh, Calvin M. L. Chan, Pan, Gary, Mark Goh

Research Collection School Of Accountancy

Firms around the world have been experiencing disruptive digital innovation. Such disruptions affect their business operations and models over time and geography. In this paper, we adopt Lucas and Goh’s (2009) framework of disruption response to examine how do firms achieve agility in responding to disruptive digital innovation. The framework draws on dynamic capability theory, disruptive innovation concept, organizational agility concept and organizational core rigidity concept. This research-in-progress paper aims to conduct an in-depth case study to understand how firms can be agile in responding to disruptive digital innovation. As a case study, this study adds to the growing corpus …


Blockchain And Smart Contracts, Simon J.D. Schillebeeckx, Miguel Soriano, Ernie G. S. Teo Jun 2016

Blockchain And Smart Contracts, Simon J.D. Schillebeeckx, Miguel Soriano, Ernie G. S. Teo

Sim Kee Boon Institute for Financial Economics

This discussion paper covers and develops the ideas discussed during the Roundtable Discussion on Blockchain and Smart Contracts, jointly organised by the Singapore CFO institute and the Sim Kee Boon Institute for Financial Economics (SKBI) at Singapore Management University (SMU) on the 29th of June, 2016. The discussion was moderated by: Professor David Lee Kuo Chen (SKBI & SMU) and Mr Loh Uantchern (Chief Executive Singapore Accountancy Commission).


Collaboration Imprint For Entrepreneurs In Innovative Projects, Terence P. C. Fan, Xuesong Geng Jun 2016

Collaboration Imprint For Entrepreneurs In Innovative Projects, Terence P. C. Fan, Xuesong Geng

Research Collection Lee Kong Chian School Of Business

This paper explores how entrepreneurs learn to improve performance in a series of innovative projects that involve more complexity than those repetitive tasks. We propose that collaborating with a specific set of partners can generate a characteristic creative mood and routine, leaving a distinctive impact on the performance of future project outcomes. Over multiple innovative endeavors, collaborating with different sets of partners helps a focal entrepreneur explore and experiment with different facets of his or her creativity, achieving a variety of outcomes. We propose to test the lasting impact of collaboration using the commercial performance of early software applications (‘apps’) …


Demo: Smartwatch Based Shopping Gesture Recognition, Meeralakshmi Radhakrishnan, Sharanya Eswaran, Sougata Sen, Vigneshwaran Subbaraju, Archan Misra, Rajesh Krishna Balan Jun 2016

Demo: Smartwatch Based Shopping Gesture Recognition, Meeralakshmi Radhakrishnan, Sharanya Eswaran, Sougata Sen, Vigneshwaran Subbaraju, Archan Misra, Rajesh Krishna Balan

Research Collection School Of Computing and Information Systems

In the current retail segment, the retail store owners are keen to understand the browsing behavior and purchase pattern of the shoppers inside the physical stores. Profiling the behavior of the shopper is key to success for any marketing strategies that can optimize or personalize shopping-related services in real-time. We envision that exploiting the knowledge of real-time behavior of shopper’s in-store activities enables novel applications such as: (a) targeted advertising or recommendations: based on longer term shopper profiles, (b) proactive retail help to assist the shoppers who are confused in choosing between two items, (c) smart reminders that can remind …


Fusing Wifi And Video Sensing For Accurate Group Detection In Indoor Spaces, Kasthuri Jayarajah, Zaman Lantra, Archan Misra Jun 2016

Fusing Wifi And Video Sensing For Accurate Group Detection In Indoor Spaces, Kasthuri Jayarajah, Zaman Lantra, Archan Misra

Research Collection School Of Computing and Information Systems

Understanding one's group context in indoor spaces is useful for many reasons - e.g., at a shopping mall, knowing a customer's group context can help in offering context-specific incentives, or estimating taxi demand for customers exiting the mall. Group detection and monitoring using WiFi-based indoor location traces fails when users are invisible (either because they don't carry smartphones, or because their WiFi is turned OFF) or when location tracking is inaccurate. In this paper, we propose a multi-modal group detection system that fuses two independent modes: video and WiFi, for detecting groups with low latency and high accuracy. We present …


Singapore's Vision Of A Smart Nation, See Liang Foo, Gary Pan Jun 2016

Singapore's Vision Of A Smart Nation, See Liang Foo, Gary Pan

Research Collection School Of Accountancy

With a population of 5.4 million and land area of 718 square kilometres, 94 percent of Singapore’s population live in high-rise apartments, of which, 82 percent dwell in public housing. As an ultra-dense city-state, effective and innovative urban development is a social and economic imperative intricately intertwined with Singapore’s competitiveness and quality of life. Harnessing information and communications technology (ICT) is not only essential to achieving this, but also serves as a template for answering some of the global challenges faced by urban centres around the world–particularly in regard to economic development, social cohesion, better city administration and infrastructure management.


Collaboration Imprint For Entrepreneurs In Innovative Projects, Terence P. C. Fan, Xuesong Geng Jun 2016

Collaboration Imprint For Entrepreneurs In Innovative Projects, Terence P. C. Fan, Xuesong Geng

Research Collection Lee Kong Chian School Of Business

This paper explores how entrepreneurs learn to improve performance in a series of innovative projects that involve more complexity than those repetitive tasks. We propose that collaborating with a specific set of partners can generate a characteristic creative mood and routine, leaving a distinctive impact on the performance of future project outcomes. Over multiple innovative endeavors, collaborating with different sets of partners helps a focal entrepreneur explore and experiment with different facets of his or her creativity, achieving a variety of outcomes. We propose to test the lasting impact of collaboration using the commercial performance of early software applications (‘apps’) …


The Digital Workforce And The Workplace Of The Future, Amy Colbert, Nick Yee, Gerard George Jun 2016

The Digital Workforce And The Workplace Of The Future, Amy Colbert, Nick Yee, Gerard George

Research Collection Lee Kong Chian School Of Business

The authors reflect on ways increased prevalence of technology and digital natives entering the workplace influence how work is approached. They talk about competencies of the digital workforce and suggests both digital natives and digital immigrants could have the skills needed to utilize technology for manipulating data, problem solving, and new product creation. They comment on interpersonal relating and identity development in digital work forces, and the utilization of technology at work.


10 Things Managers Can Do To Survive Digital Disruption, Singapore Management University May 2016

10 Things Managers Can Do To Survive Digital Disruption, Singapore Management University

Perspectives@SMU

Don't be a sitting duck. Respond to changes in markets with practical strategies


How Android App Developers Manage Power Consumption? An Empirical Study By Mining Power Management Commits, Lingfeng Bao, David Lo, Xin Xia, Xinyu Wang, Cong Tian May 2016

How Android App Developers Manage Power Consumption? An Empirical Study By Mining Power Management Commits, Lingfeng Bao, David Lo, Xin Xia, Xinyu Wang, Cong Tian

Research Collection School Of Computing and Information Systems

As Android platform becomes more and more popular, a large amount of Android applications have been developed. When developers design and implement Android applications, power consumption management is an important factor to consider since it affects the usability of the applications. Thus, it is important to help developers adopt proper strategies to manage power consumption. Interestingly, today, there is a large number of Android application repositories made publicly available in sites such as GitHub. These repositories can be mined to help crystalize common power management activities that developers do. These in turn can be used to help other developers to …


Attacks And Defence On Android Free Floating Windows, Lingyun Ying, Yao Cheng, Yemian Lu, Yacong Gu, Purui Su, Dengguo Feng May 2016

Attacks And Defence On Android Free Floating Windows, Lingyun Ying, Yao Cheng, Yemian Lu, Yacong Gu, Purui Su, Dengguo Feng

Research Collection School Of Computing and Information Systems

Nowadays, the popular Android is so closely involved in people's daily lives that people rely on Android to perform critical operations and trust Android with sensitive information. It is of great importance to guarantee the usability and security of Android which, however, is such a huge system that a potential threat may arise from any part of it. In this paper, we focus on the Free Floating window (FF window) which is a category of windows that can appear freely above any other applications. It can share the screen space with other FF windows, dialogs, and activities. An FF window …


The New Face Of Business Model Innovation, George Hylden May 2016

The New Face Of Business Model Innovation, George Hylden

Asian Management Insights

Are Chinese Internet companies eclipsing American inventiveness?


Think Fresh To Grow Big, Singapore Management University Apr 2016

Think Fresh To Grow Big, Singapore Management University

Perspectives@SMU

While governments lay the foundation to facilitate the growth of businesses, entrepreneurs should embrace new technologies to expand in the market


Moolahsense: Growth Of A Peer-To-Peer Lending Platform, Singapore Management University Apr 2016

Moolahsense: Growth Of A Peer-To-Peer Lending Platform, Singapore Management University

Perspectives@SMU

Lawrence Yong started out trying to meet the needs of underserved SMEs, and now even listed companies are using MoolahSense


The Erosion Of Autonomy In Online Consumer Transactions, Eliza Mik Apr 2016

The Erosion Of Autonomy In Online Consumer Transactions, Eliza Mik

Research Collection Yong Pung How School Of Law

Online businesses influence consumer behaviour by means of a wide range of technologies that determine what information is displayed as well as how and when it is displayed. This creates an unprecedented power imbalance between the transacting parties, raising questions not only about the permissible levels of procedural exploitation in contract law, together with the adequacy of existing consumer protections but also about the impact of technology on consumer autonomy. There is, however, no single technology that threatens the latter. It is the combined, mutually-enforcing effect of multiple technologies that influence consumer choices at different stages in the transacting process, …


Can S'Pore Be An Icon For Service Productivity?, Arnoud De Meyer Apr 2016

Can S'Pore Be An Icon For Service Productivity?, Arnoud De Meyer

Research Collection Lee Kong Chian School Of Business

The traditional analysis tools or flexible work design deployed in manufacturing may be insufficient in giving a boost to services. For all practical purposes, there are only two ways to create more value per worker and stimulate growth, we need innovation or become more productive.