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Using Lean To Teach The Technical Services Value Stream: An Online Continuing Education Course, Tamera Hanken
Using Lean To Teach The Technical Services Value Stream: An Online Continuing Education Course, Tamera Hanken
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Lean Principles:
• Identify steps in the process that add customer defined value
• Identify waste in transportation, wait, overproduction, defect, inventory, motion, or extra processing
• Eliminate the steps in the process that don’t add value or are unnecessary
• Make sure the steps flow in an efficient sequence
• Establish pull, i.e., make sure the steps in the sequence don’t create bottlenecks
• Continue to improve the process