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Interpretation Performed By Certified Tourist Guides In Lisbon During The Pandemic: A Case Study, Luis Miguel Brito, Cristina Carvalho
Interpretation Performed By Certified Tourist Guides In Lisbon During The Pandemic: A Case Study, Luis Miguel Brito, Cristina Carvalho
International Journal of Tour Guiding Research
Interpretation quality distinguishes tourist guides. According to an investigation carried out by the authors in 2012, tourists who travel with a guide claim that although these professionals play many different, relevant, and complementary roles, interpretation is, without a doubt, the most important asset. In Europe, a traveller can find tourist guides who have a certification issued by international European organisations and who have gone through training in interpretation, together with guides who do not have any training at all and are not certified by any organisation. This paper is only about the former. The idea of conducting this study arose …
Travel Agencies And Tourist Guides Adapting To Crisis: The Portuguese Case, Ilídia C. G. Carvalho
Travel Agencies And Tourist Guides Adapting To Crisis: The Portuguese Case, Ilídia C. G. Carvalho
International Journal of Tour Guiding Research
Tourism is constantly changing and new paradigms arise. Most recently, travel agencies and tourist guides have been facing difficulties and have had to quickly adapt themselves to be able to keep a position in the tourism market. COVID-19 brought major changes to travel and experience in destinations and it certainly increased the use of technology, which has totally changed communication systems and relationships in tourism. For this paper, interviews with Portuguese travel agents and tourist guides were carried out and were later analysed allowing the author to gain insights into the current situation regarding these two stakeholders, which were previously …
Reflections On How The Covid-19 Pandemic Can Change Tour Guiding, Luis Miguel Brito, Cristina Carvalho
Reflections On How The Covid-19 Pandemic Can Change Tour Guiding, Luis Miguel Brito, Cristina Carvalho
International Journal of Tour Guiding Research
This short editorial paper reflects on the Tour Guiding industry in 2020 and the impact of COVID-19. The paper suggests that while the pandemic and its associated lockdowns has devastated the tourism industry, it has also encouraged those working in the industry to be more innovative and imaginative in their business practices. While the impact of the virus is acknowledged, it is proposed that 2020 may be a turning point in redefining tourism in general and Tour Guiding in particular.