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Full-Text Articles in Business
‘Why It’S Important To Talk About Our Toilet Needs In The Workplace’ – Using Maslow’S Needs Theory To Shine A Light On Workers Living With Ibd In The Workplace, Hannah Vaughan, Patricia A. Jolliffe Dr
‘Why It’S Important To Talk About Our Toilet Needs In The Workplace’ – Using Maslow’S Needs Theory To Shine A Light On Workers Living With Ibd In The Workplace, Hannah Vaughan, Patricia A. Jolliffe Dr
The Qualitative Report
Inflammatory Bowel Disease (IBD) can be challenging for employees diagnosed with the illness as they experience increased absenteeism, feelings of anxiousness, and negative career impact. Moreover, workplace relationships and a lack of understanding of the condition are anxiety-provoking. Utilising Maslow’s (1943) Needs Theory, this study evaluated the effect of IBD on the working lives of individuals diagnosed with the condition and the support they received. Employees from several organisations in a range of industries engaged with this qualitative study. Semi-structured interviews were conducted with seven individuals who had received an official diagnosis of IBD and worked in paid employment for …
Emotional Labour In The Lifeworld Of Indian Hospitality Employees: A Phenomenological Inquiry, Sanjay Bhattacharya, Hirak Dasgupta
Emotional Labour In The Lifeworld Of Indian Hospitality Employees: A Phenomenological Inquiry, Sanjay Bhattacharya, Hirak Dasgupta
The Qualitative Report
In this study we explore the lived experience of emotional labour of ten hospitality employees and tries to get a deeper understanding of how they interpret it in their life world. In-depth interviews were conducted with the front-line employees 4,5-star hotels and high-end restaurants in the city of Pune in Western Indian state of Maharashtra. Using Interpretative Phenomenological Analysis (IPA) to analyse the data, the findings threw up some convergent as well as divergent themes about how the employees interpret the experience in their life world and how they feel about it. Emotional maneuverability, ambivalent disposition, spillover of emotions emerged …