Open Access. Powered by Scholars. Published by Universities.®
Articles 1 - 3 of 3
Full-Text Articles in Business
How To Improve An Existing Training Program, Joseph Morgan
How To Improve An Existing Training Program, Joseph Morgan
IPS/BAS 495 Undergraduate Capstone Projects
Increasing the effectiveness of any training program is an ongoing undertaking that may require refinement year after year. The purpose of this MDS Capstone Project is to increase the effectiveness of our agent community, as well as our internal staff, when it comes to identifying missing information during the implementation process of a new group that is being on-boarded for health insurance. Missing information, errors, and inaccurate information can lead to delays when on-boarding a new group. These delays may also lead to increase workloads, increased cost through employee’s having to work overtime, and upset customers. Restructuring this training program, …
Improving Employee Performance And Job Satisfaction Using Comprehensive Job Descriptions And Performance Evaluations, Jeffrey A. Bishop
Improving Employee Performance And Job Satisfaction Using Comprehensive Job Descriptions And Performance Evaluations, Jeffrey A. Bishop
IPS/BAS 495 Undergraduate Capstone Projects
Employees who are provided clear expectations—including goals and objectives—with ongoing performance feedback, can realize improved performance and job satisfaction. Performance feedback should be specific and include actions the employee excels at, in addition to areas he or she needs to improve on (United States Office of Personnel Management, 2022). Research has shown that regular feedback can help provide direction, motivate, encourage engagement, and improve the performance of employees. Research has also shown that the absence of job descriptions can lead to employee dissatisfaction and an inability of management to adequately appraise the performance of their employees (Raju & Banerjee, 2017).
Action: Asap, Inc., Employee Handbook, Timothy J. Riley
Action: Asap, Inc., Employee Handbook, Timothy J. Riley
IPS/BAS 495 Undergraduate Capstone Projects
A project focused on the employee/employer relationship within a septic and excavation company located in the Treasure Valley. My mission was to create an administrative document defining the expectations of new and current employees, paired with their expectations from the company. This is an entirely new document to ASAP, Inc. as the company has grown and is seeking a better approach to defining the employee/employer relationship.