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Full-Text Articles in Business
Fostering Emotional And Social Intelligence In Organizations, Craig R. Seal, Richard E. Boyatzis, James R. Bailey
Fostering Emotional And Social Intelligence In Organizations, Craig R. Seal, Richard E. Boyatzis, James R. Bailey
Organization Management Journal
This paper integrates diverse research to provide a theoretical model of the process whereby emotional and social intelligence (ESI) is fostered in organizations. The purpose of this paper is to provide: (1) an overview of the theory of ESI, including the historical contributions and current conceptualizations; (2) the impact of ESI on performance, including the research evidence and examples of organizations using ESI; (3) developing ESI competencies and a model for desirable, sustainable change; and (4) a call to action for education and management, including guidelines for fostering ESI in organizations. Unlike general intelligence or personality, the key assumption and …
Fostering Emotional And Social Intelligence In Organizations, Craig R. Seal, Richard E. Boyatzis, James R. Bailey
Fostering Emotional And Social Intelligence In Organizations, Craig R. Seal, Richard E. Boyatzis, James R. Bailey
Organization Management Journal
This paper integrates diverse research to provide a theoretical model of the process whereby emotional and social intelligence (ESI) is fostered in organizations. The purpose of this paper is to provide: (1) an overview of the theory of ESI, including the historical contributions and current conceptualizations; (2) the impact of ESI on performance, including the research evidence and examples of organizations using ESI; (3) developing ESI competencies and a model for desirable, sustainable change; and (4) a call to action for education and management, including guidelines for fostering ESI in organizations. Unlike general intelligence or personality, the key assumption and …
N-Gens Of Change: Personal Response Systems And Net-Generation Students, Brian Murphy, Ciorstan J. Smark
N-Gens Of Change: Personal Response Systems And Net-Generation Students, Brian Murphy, Ciorstan J. Smark
Faculty of Commerce - Papers (Archive)
Personal Response Systems are a technology similar to use to a television remote control or a mobile telephone for sending SMS messages. They enable almost instant communication between student and instructor in lecture situations. This paper examines the claims made by Personal Response Systems and considers whether they may be especially appropriate to the preferences and expectations of Net- Generation students. The Net-Generation (also known as N-Gens) is made up of students born between 1981 and 2001. They now make up the bulk of finance students in universities across our region. But have we really adapted our lecturing styles to …
Whose Story Is This? The Selective Retelling Of Organizational Change, Patrick M. Dawson, David Buchanan
Whose Story Is This? The Selective Retelling Of Organizational Change, Patrick M. Dawson, David Buchanan
Faculty of Commerce - Papers (Archive)
Organizational change is a multi-authored process in which respondent and research narratives have causal as well as documentary and explanatory properties, shaping reputations and seeking to colour the nature and direction of future actions. We argue that academic case study narratives are too readily excluded from analysis and regarded as unproblematic solutions to logistical questions of data analysis. However, intervention narratives typically rely on respondent accounts that exhibit inconsistencies and are attributable to personal sense making, impression management, and political agendas. By drawing on processual and narrative approaches, we show how coherent narratives of change are achieved despite such inconsistencies …
Change Management, Patrick M. Dawson
Change Management, Patrick M. Dawson
Faculty of Commerce - Papers (Archive)
A key aim of change management is to manage processes towards a future that, even when anticipated and planned for, can never be fully foreseen. It is a paradox that continues to generate considerable debate and conceptual and definitional confusion.