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Singapore Management University

Asian Management Insights

Leadership

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Full-Text Articles in Business

Service Transformation That Will Boost Your Business, Neeta Lachmandas-Sakellariou Mar 2024

Service Transformation That Will Boost Your Business, Neeta Lachmandas-Sakellariou

Asian Management Insights

Focus on your customers to catapult your company to success. However, leaders must drive a culture change to make it happen.


Mediate, Not Litigate, To Resolve Disputes, Aloysius Goh, Terence Quek Nov 2021

Mediate, Not Litigate, To Resolve Disputes, Aloysius Goh, Terence Quek

Asian Management Insights

A leader’s fi rst resort.


Adaptive Mindset: An Effective Approach To Leadership In Cross-Cultural Contexts, Francis Lotzer Jun 2020

Adaptive Mindset: An Effective Approach To Leadership In Cross-Cultural Contexts, Francis Lotzer

Asian Management Insights

Understanding cultural signals by exploring the ‘hidden part of the iceberg’ and communicating the benefits of change to team members.


Leadership Capabilities: Transforming Your Organisation For The Digital Age, Katharina Lange, Flocy Joseph, Markus Bjorn Karner Nov 2019

Leadership Capabilities: Transforming Your Organisation For The Digital Age, Katharina Lange, Flocy Joseph, Markus Bjorn Karner

Asian Management Insights

Leaders of large organisations need to strike a balance between speed and thoroughness, centralisation and decentralisation, and technology and the human touch.