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Full-Text Articles in Business
Ieee T&S Magazine: Undergoing Transformation, Katina Michael
Ieee T&S Magazine: Undergoing Transformation, Katina Michael
Professor Katina Michael
Our Magazine is in a transformative period, not only because we are ‘Going Green’ in 2013 but because we are experiencing tremendous growth in quality international submissions. This means that we are increasingly appealing to an international audience with transdisciplinary interests. This has not gone unnoticed by the media, nor by our SSIT readership or wider engineering community.
The Customization Of Knowledge Management Techniques In Information Technology Help Desk, Kar Yin Leung, Sim Lau, Geng Liang
The Customization Of Knowledge Management Techniques In Information Technology Help Desk, Kar Yin Leung, Sim Lau, Geng Liang
Dr Sim Kim Lau
Information Technology (IT) has converted a majority of organizational activities to automatic and electronicbased. This conversion greatly increases Help Desk (HD)'s coverage on IT related areas. Alternatively, the adoption of business process reengineering and downsizing has led to the shrinkage of the size of HD. This not only leads to the loss of priceless knowledge, but also coerces HD to provide more service with less staff - the outcome is clear that users have to wait comparably longer before HD staff is available. This paper describes how generic Knowledge Management process can be customized to improve support process in HD.
Decision Making Concerning The Acquisition And Use Of Information And Communication Technology (Ict) In Medical Practices, Robert Macgregor, Peter Hyland, Charles Harvie
Decision Making Concerning The Acquisition And Use Of Information And Communication Technology (Ict) In Medical Practices, Robert Macgregor, Peter Hyland, Charles Harvie
Associate Professor Peter Hyland
A number of studies both within medical practices as well as the wider small business sector suggest that gender plays a role in both decision-making and the running of the business. Yet despite these apparent differences, the role of gender in the adoption of ICT in medical practices has remained largely ignored. This paper presents a study of 196 GPs (128 males, 68 females) who have adopted ICT in their practice. The results of this study show that the perception of drivers of ICT adoption and use in medical practices appear to differ depending on the gender of the GP. …
The Fall-Out From Emerging Technologies: On Matters Of Surveillance, Social Networks And Suicide, M.G. Michael, Katina Michael
The Fall-Out From Emerging Technologies: On Matters Of Surveillance, Social Networks And Suicide, M.G. Michael, Katina Michael
Professor Katina Michael
No abstract provided.
The Social Implications Of Emerging Technologies, Katina Michael
The Social Implications Of Emerging Technologies, Katina Michael
Professor Katina Michael
As the Program Committee Chair, I would like to first and foremost thank the forty person strong international program committee for their support, feedback and contributions from the outset. The Committee itself was made up of researchers from 11 countries, covering diverse disciplines and expertise. In their own right members of the program committee are renowned researchers, cited in many of the papers appearing in this year’s ISTAS full proceedings, and over the years appearing in associated publications such as IEEE Technology and Society Magazine. It was such an honour to work with persons possessing a truly collaborative spirit, some …