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Full-Text Articles in Business
Organizational Citizenship Behavior, Sarah Stepanek, Megan Paul
Organizational Citizenship Behavior, Sarah Stepanek, Megan Paul
Umbrella Summaries
What is organizational citizenship behavior? Organizational citizenship behavior (OCB) is defined as “individual behavior that is discretionary, not directly or explicitly recognized by the formal reward system, and in the aggregate promotes the efficient and effective functioning of the organization” (Organ, 1988, p. 4). This definition has been further refined to specify that OCB supports task performance in organizations by enhancing the work environment where task performance takes place (Organ, 1997). OCB is one of the three main domains comprising workplace performance, along with task performance and counterproductive work behavior (CWB; Dalal, 2005). OCB is thought to be conceptually opposite …
Work-Family Conflict, Sarah Stepanek, Megan Paul
Work-Family Conflict, Sarah Stepanek, Megan Paul
Umbrella Summaries
What is work-family conflict? Work-family conflict is defined as “a form of interrole conflict in which the role pressures from the work and family domains are mutually incompatible in some respect” (Greenhaus & Beutell, 1985, p. 77). Work-family conflict is often contrasted with work-family enrichment, which represents the positive spillover that can occur between the work and family domains. The idea of work-family conflict is grounded in resource drain theory, which suggests that individuals have limited physical, psychological, and social resources to draw on while performing in different roles. When individuals devote large quantities of their resources to one domain …