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Full-Text Articles in Business
Linking Ethical Leadership To Employee Performance: The Roles Of Leader-Member Exchange, Self-Efficacy, And Organizational Identification, Fred O. Walumbwa, David M. Mayer, Peng Wang, Hui Wang, Kristina Workman, Amanda L. Christensen
Linking Ethical Leadership To Employee Performance: The Roles Of Leader-Member Exchange, Self-Efficacy, And Organizational Identification, Fred O. Walumbwa, David M. Mayer, Peng Wang, Hui Wang, Kristina Workman, Amanda L. Christensen
Kristina Workman
This research investigated the link between ethical leadership and performance using data from the People’s Republic of China. Consistent with social exchange, social learning, and social identity theories, we examined leader–member exchange (LMX), self-efficacy, and organizational identification as mediators of the ethical leadership to performance relationship. Results from 72 supervisors and 201 immediate direct reports revealed that ethical leadership was positively and significantly related to employee performance as rated by their immediate supervisors and that this relationship was fully mediated by LMX, self-efficacy, and organizational identification, controlling for procedural fairness. We discuss implications of our findings for theory and practice.
Leader Mistreatment, Employee Hostility, And Deviant Behaviors: Integrating Self-Uncertainty And Thwarted Needs Perspectives On Deviance, David M. Mayer, Stefan Thau, Kristina Workman, Marius Van Dijke, David De Cremer
Leader Mistreatment, Employee Hostility, And Deviant Behaviors: Integrating Self-Uncertainty And Thwarted Needs Perspectives On Deviance, David M. Mayer, Stefan Thau, Kristina Workman, Marius Van Dijke, David De Cremer
Kristina Workman
Integrating self-uncertainty management and thwarted needs perspectives on leader mistreatment and workplace deviance, we examine when and why leader mistreatment is associated with workplace deviance. We propose that competence uncertainty strengthens the relationship between leader mistreatment and workplace deviance and that hostility mediates this interactive effect. Four field studies and one experiment support the hypotheses. The first two studies provide evidence for the predicted interaction between leader mistreatment and competence uncertainty, and the next three studies demonstrate that hostility mediates this interactive effect. We discuss an extended social exchange explanation of workplace deviance and highlight the psychological interplay between motives, …
Commentary On ‘Why Compassion Counts!’: Compassion As A Generative Force, Jane E. Dutton, Kristina Workman
Commentary On ‘Why Compassion Counts!’: Compassion As A Generative Force, Jane E. Dutton, Kristina Workman
Kristina Workman
[Excerpt] Twelve years ago, Peter Frost called upon us to consider why compassion counts. More than a decade later, we can see, feel, and understand why compassion counts both in the field of organizational studies and in our lives as scholars. As he was so many times during his career, Peter was prophetic in identifying and animating a core idea that is central to our field and to our lives. We approach this essay with three goals in mind, all focused on elaborating how compassion is a generative force. By generative, we mean that compassion as an idea opens up …
Compassion At Work, Jane E. Dutton, Kristina Workman, Ashley E. Hardin
Compassion At Work, Jane E. Dutton, Kristina Workman, Ashley E. Hardin
Kristina Workman
Compassion is an interpersonal process involving the noticing, feeling, sensemaking, and acting that alleviates the suffering of another person. This process has recently received substantial attention by organizational researchers and practitioners alike. This article reviews what researchers currently know about compassion as it unfolds in dyadic interactions in work organizations. We begin by reviewing what we know about the benefits of compassion for the person who is suffering, for the provider of compassion, and for third parties who witness or hear about compassion at work. The heart of the article focuses on what research tells us about embedding compassion in …
Framing The Game: Assessing The Impact Of Cultural Representations On Consumer Perceptions Of Legitimacy, Ashlee Humphreys, Kathryn A. Latour
Framing The Game: Assessing The Impact Of Cultural Representations On Consumer Perceptions Of Legitimacy, Ashlee Humphreys, Kathryn A. Latour
Kathryn A. LaTour
No abstract provided.
Thinking About You: Perspective Taking, Perceived Restraint, And Performance, Michele Williams
Thinking About You: Perspective Taking, Perceived Restraint, And Performance, Michele Williams
Michele Williams
Conflict often arises when incompatible ideas, values or interests lead to actions that harm others. Increasing people’s willingness to refrain from harming others can play a critical role in preventing conflict and fostering performance. We examine perspective taking as a relational micro-process related to such restraint. We argue that attending to how others appraise events supports restraint in two ways. It motivates people to act with concern and enables them to understand what others view as harmful versus beneficial. Using a matched sample of 147 knowledge workers and 147 of their leaders, we evaluate the impact of appraisal-related perspective taking …
Affect, Emotion And Emotion Regulation In The Workplace: Feelings And Attitudinal Restructuring, Michele Williams
Affect, Emotion And Emotion Regulation In The Workplace: Feelings And Attitudinal Restructuring, Michele Williams
Michele Williams
[Excerpt] Almost 40 years after publishing A Behavioral Theory of Labor Negotiations in 1965, the fields of negotiations and organizational behavior experienced an “affective revolution” (Barsade, Brief and Spataro 2003). Although Walton and McKersie could not have predicted the widespread academic and public interest in emotion and emotional intelligence, they foreshadowed this affect-laden direction in the section of their book on attitudinal structuring, which identified the dimension of friendliness-hostility as a critical aspect of the relationship between negotiating parties in the workplace and other settings.
The Impact Of Culture On Creativity: How Cultural Tightness And Cultural Distance Affect Global Innovation Crowdsourcing Work, Roy Y. J. Chua, Yannig Roth, Jean-François Lemoine
The Impact Of Culture On Creativity: How Cultural Tightness And Cultural Distance Affect Global Innovation Crowdsourcing Work, Roy Y. J. Chua, Yannig Roth, Jean-François Lemoine
Roy CHUA
This paper advances a new theoretical model to understand the effect of culture on creativity in a global context. We theorize that creativity engagement and success depend on the cultural tightness—the extent to which a country is characterized by strong social norms and low tolerance for deviant behaviors—of both an innovator’s country and the audience’s country, as well as the cultural distance between these two countries. Using field data from a global online crowdsourcing platform that organizes creative contests for consumer-product brands, supplemented by interviews with marketing experts, we found that individuals from tight cultures are less likely than counterparts …
Innovating At Cultural Crossroads: How Multicultural Social Networks Promote Ideas Flow And Creativity, Roy Y. J. Chua
Innovating At Cultural Crossroads: How Multicultural Social Networks Promote Ideas Flow And Creativity, Roy Y. J. Chua
Roy CHUA
Diversity in social networks is often linked to enhanced creativity. Emerging research on exposure to diverse informational resources (e.g., ideas and knowledge) however has painted a more complex picture regarding its effect on individuals’ creative performance. This research examines the effects of culturally diverse networks on the flow of ideas and individuals’ creativity. Combining social network analysis with experimental methods, two studies using different samples found that a culturally diverse network increases the likelihood of receiving culture-related novel ideas (but not other types of novel ideas) from network contacts, whether or not these contacts share one’s own culture of origin. …
Generational Diversity Can Enhance Trust Across Boundaries, Michele Williams
Generational Diversity Can Enhance Trust Across Boundaries, Michele Williams
Michele Williams
In interorganizational project teams, generational diversity among team members undermines the experience of trust within demographically similar dyads but enhances the experience of trust within demographically dissimilar dyads.
The Complexity Of Role Balance: Support For The Model Of Juggling Occupations, K Evans, J Millsteed, Janet Richmond, M Falkmer, T Falkmer, S Girdler
The Complexity Of Role Balance: Support For The Model Of Juggling Occupations, K Evans, J Millsteed, Janet Richmond, M Falkmer, T Falkmer, S Girdler
Janet E Richmond PhD
Objective: This pilot study aimed to establish the appropriateness of the Model of Juggling Occupations in exploring the complex experience of role balance amongst working women with family responsibilities living in Perth, Australia. Methods: In meeting this aim, an evaluation was conducted of a case study design, where data were collected through a questionnaire, time diary, and interview. Results: Overall role balance varied over time and across participants. Positive indicators of role balance occurred frequently in the questionnaires and time diaries, despite the interviews revealing a predominance of negative evaluations of role balance. Between-role balance was achieved through compatible role …
Being Trusted: How Team Generational Age Diversity Promotes And Undermines Trust In Cross-Boundary Relationships, Michele Williams
Being Trusted: How Team Generational Age Diversity Promotes And Undermines Trust In Cross-Boundary Relationships, Michele Williams
Michele Williams
We examine how demographic context influences the trust that boundary spanners experience in their dyadic relationships with clients. Because of the salience of age as a demographic characteristic as well as the increasing prevalence of age diversity and intergenerational conflict in the workplace, we focus on team age diversity as a demographic social context that affects trust between boundary spanners and their clients. Using social categorization theory and theories of social capital, we develop and test our contextual argument that a boundary spanner’s experience of being trusted is influenced by the social categorization processes that occur in dyadic interactions with …
Embracing The "Two-Body Problem": The Case Of Partnered Academics, Cynthia Fisher
Embracing The "Two-Body Problem": The Case Of Partnered Academics, Cynthia Fisher
Cynthia D. Fisher
Extract: The focal article has given examples of children, other relatives, and friends as potential beneficiaries of preferential treatment and has discussed the counterbalancing likelihood of organizational gain from(properly) employing individuals who already share social connections. Surprisingly, there is minimal mention of spouses or domestic partners. From the 1970s through the 1990s, a number of articles were published on the legal and practical issues of applying antinepotism policies to spouses, but since 2000, the literature has been almost entirely silent. This is surprising given that, in 2013, the Bureau of Labor Statistics reported that 47.4% of U.S. families involve husbands …
Squeezed In The Middle: The Middle Status Trade Creativity For Focus, Michelle M. Duguid, Jack Goncalo
Squeezed In The Middle: The Middle Status Trade Creativity For Focus, Michelle M. Duguid, Jack Goncalo
Jack Goncalo
Classical research on social influence suggested that people are the most conforming in the middle of a status hierarchy as opposed to the top or bottom. Yet, this promising line of research was abandoned before the psychological mechanism behind middle status conformity had been identified. Moving beyond the early focus on conformity, we propose that the threat of status loss may make those with middle status more wary of advancing creative solutions in fear that they will be evaluated negatively. Using different manipulations of status and measures of creativity, we found that when being evaluated, middle status individuals were less …
Assessing Stress At Work Across Occupations And Cultures Using The Occupational Stress Inventory Revised, Richard Hicks, Ali Sabanci, Mark Bahr
Assessing Stress At Work Across Occupations And Cultures Using The Occupational Stress Inventory Revised, Richard Hicks, Ali Sabanci, Mark Bahr
Mark Bahr
Workplace stress is common across occupations and across nations. However, there has been limited research examining the similarities and differences across cultures, and none that seem to have used a direct comparison across one professional area using the same extensive and validated questionnaire. One such questionnaire is the Occupational Stress Inventory-Revised (OSI-R: Osipow 1998) which assesses three main dimensions related to stress: "occupational roles" (stressors), "personal strain" (experienced stress), and "personal resources" (coping resources). The current study examined a cross-national application of the OSI-R among Australian and Turkish teachers to identify whether patterns of latent structure of the OSI-R were …
Assessing Stress At Work Across Occupations And Cultures Using The Occupational Stress Inventory Revised, Richard Hicks, Ali Sabanci, Mark Bahr
Assessing Stress At Work Across Occupations And Cultures Using The Occupational Stress Inventory Revised, Richard Hicks, Ali Sabanci, Mark Bahr
Richard Hicks
Workplace stress is common across occupations and across nations. However, there has been limited research examining the similarities and differences across cultures, and none that seem to have used a direct comparison across one professional area using the same extensive and validated questionnaire. One such questionnaire is the Occupational Stress Inventory-Revised (OSI-R: Osipow 1998) which assesses three main dimensions related to stress: "occupational roles" (stressors), "personal strain" (experienced stress), and "personal resources" (coping resources). The current study examined a cross-national application of the OSI-R among Australian and Turkish teachers to identify whether patterns of latent structure of the OSI-R were …
Productivity Standards, Marriage And Family Therapist Job Satisfaction, And Turnover Intent, Gilbert Ernest Franco
Productivity Standards, Marriage And Family Therapist Job Satisfaction, And Turnover Intent, Gilbert Ernest Franco
Gilbert Ernest Franco
Turnover among mental health professionals is high, which can have a direct impact on access to services and continuity of care. Informed by goal-setting theory, social-cognitive theory, and self-efficacy, this quantitative study investigated how California community mental health agency productivity standards were related to self-efficacy, job satisfaction, and marriage and family therapist (MFT) turnover intent among 141 MFTs. Participants completed a Demographic and Productivity Questionnaire, Job Self-Efficacy Scale, Job Satisfaction Scale, and Turnover Intention Scale. The relationship between participant age, gender, experience, number of work hours, licensure status, and job site with job satisfaction and turnover intent were assessed using …
The Effect Of Regional Airline Attendance Policies On Pilot Self-Removal From Duty For Illness Or Fatigue, David R. Freiwald Ph.D., Csp, Michael F. O'Toole Ph.D.
The Effect Of Regional Airline Attendance Policies On Pilot Self-Removal From Duty For Illness Or Fatigue, David R. Freiwald Ph.D., Csp, Michael F. O'Toole Ph.D.
Michael F O'Toole Ph.D.
The purpose of this paper was to study the effect of current regional airline attendance policies on the willingness of crewmembers to remove themselves from duty when ill or fatigued. This study sought to determine if the current punitive attendance policies are encouraging crewmembers to operate contrary to federal regulation. A survey was given to current pilots of four regional airlines with similar attendance policies. The responses were correlated with supplied demographic and experiential data. The goal of the paper was to examine the major areas of concern and suggested solutions. The overwhelming majority of respondents felt that their companies’ …
Remote Work: Examining Current Trends And Organizational Practices, Bradford Bell
Remote Work: Examining Current Trends And Organizational Practices, Bradford Bell
Bradford S Bell
[Excerpt] Although remote work offers a number of potential benefits, it is not without risks and challenges. Companies can find it difficult to build a culture that is accepting and supportive of remote work. It can also be difficult to track exactly who is working remotely, particularly when remote work is adopted more informally, and to measure the business impact of these initiatives. Remote workers can face a number of personal and professional challenges. For instance, they may struggle for exposure and access to professional opportunities and there is the risk that those working outside the office can become socially …
Collective Failure: The Emergence, Consequences, And Management Of Errors In Teams, Bradford S. Bell, Steve W. J. Kozlowski
Collective Failure: The Emergence, Consequences, And Management Of Errors In Teams, Bradford S. Bell, Steve W. J. Kozlowski
Bradford S Bell
The goal of the current chapter is to examine the emergence, consequences, and management of errors in teams. We begin by discussing the origin and emergence of errors in teams. We argue that errors in teams can originate at both the individual and collective level and suggest this distinction is important because it has implications for how errors propagate within a team. We then consider the paradoxical effects of errors on team performance and team learning. This discussion highlights the importance of error management in teams so that errors can prompt learning while at the same time mitigating their negative …
Work Groups And Teams In Organizations: Review Update, Steve W. J. Kozlowski, Bradford S. Bell
Work Groups And Teams In Organizations: Review Update, Steve W. J. Kozlowski, Bradford S. Bell
Bradford S Bell
This review chapter examines the literature on work team effectiveness. To begin, we consider their nature, define them, and identify four critical conceptual issues—context, workflow, levels, and time—that serve as review themes and discuss the multitude of forms that teams may assume. We then shift attention to the heart of the review, examining key aspects of the creation, development, operation, and management of work teams. To accomplish objectives of breadth and integration, we adopt a lifecycle perspective to organize the review. Topics involved in the team lifecycle include: (1) team composition; (2) team formation, socialization, and development; (3) …
The State Of The Art In Performance Management: Learnings From Discussions With Leading Organizations, Bradford S. Bell, Christopher J. Collins
The State Of The Art In Performance Management: Learnings From Discussions With Leading Organizations, Bradford S. Bell, Christopher J. Collins
Bradford S Bell
Performance management is one of the fundamental HR tools that has been part of organizational life for decades and has long been the backbone of other activities of the HR system (e.g., pay decisions, development plans). Despite the importance of performance management, it has historically been rated by employees, managers, and the HR function itself as one of the least effective and understood HR practices. Given the stagnation in academic research on the topic and discontent on the part of organizational stakeholders, we decided it was an opportune time to meet with leading companies to understand the state of the …
Rigor And Relevance, Bradford S. Bell
Rigor And Relevance, Bradford S. Bell
Bradford S Bell
[Excerpt] As the incoming editorial team, our goal is to build on this position of strength and to advance both the reputation and readership of the journal. One way in which we intend to do this is by staying true to the mission that has guided P-Psych since its inception, which is to publish rigorous psychological research centered around people at work. Over the years, this focused mission has enabled the journal to publish seminal articles in personnel selection (Barrick & Mount, 1991), person-organization fit (Schneider, 1987), organizational citizenship behavior (Organ & Ryan, 1995), and many other areas of industrial-organizational …
Three Conceptual Themes For Future Research On Teams, Bradford S. Bell
Three Conceptual Themes For Future Research On Teams, Bradford S. Bell
Bradford S Bell
[Excerpt] Tannenbaum, Mathieu, Salas, and Cohen (2011) identify three change themes – dynamic composition, technology/distance, and delayering/empowerment – that are affecting the nature of teams and discuss future research directions within each thematic area. They acknowledge that these emerging research needs may require new theories, research methods, and analyses and describe a few specific approaches that may hold promise, but focus their attention largely on describing the substantive issues and questions research should target going forward. We do not dispute that these themes are important – they are garnering substantial research attention (see Bell, 2007; Chen & Tesluk, in press; …
Team Learning: A Theoretical Integration And Review, Bradford S. Bell, Steve W. J. Kozlowski, Sabrina Blawath
Team Learning: A Theoretical Integration And Review, Bradford S. Bell, Steve W. J. Kozlowski, Sabrina Blawath
Bradford S Bell
With the increasing emphasis on work teams as the primary architecture of organizational structure, scholars have begun to focus attention on team learning, the processes that support it, and the important outcomes that depend on it. Although the literature addressing learning in teams is broad, it is also messy and fraught with conceptual confusion. This chapter presents a theoretical integration and review. The goal is to organize theory and research on team learning, identify actionable frameworks and findings, and emphasize promising targets for future research. We emphasize three theoretical foci in our examination of team learning, treating it as multilevel …
Hedonic And Transcendent Conceptions Of Value, Joel M. Podolny, Marya Besharov
Hedonic And Transcendent Conceptions Of Value, Joel M. Podolny, Marya Besharov
Marya Besharov
In this paper we introduce a conceptual distinction between a hedonic and transcendent conception of value. We posit three linguistic earmarks by which one can distinguish these conceptions of value. We seek validation for the conceptual distinctions by examining the language contained in reviews of cars and reviews of paintings. In undertaking the empirical examination, we draw on the work of M.A.K. Halliday to identify clauses as fundamental units of meaning and to specify process types that can be mapped onto theoretical distinctions between the two conceptions of value. Extensions of this research are discussed.
Revisiting The Meaning Of Leadership, Joel Podolny, Rakesh Khurana, Marya Besharov
Revisiting The Meaning Of Leadership, Joel Podolny, Rakesh Khurana, Marya Besharov
Marya Besharov
During the past fifty years, organizational scholarship on leadership has shifted from a focus on the significance of leadership for meaning-making to the significance of leadership for economic performance. This shift has been problematic for two reasons. First, it has given rise to numerous conceptual difficulties that now plague the study of leadership. Second, there is now comparatively little attention to the question of how individuals find meaning in the economic sphere even though this question should arguably be one of the most important questions for organizational scholarship. This chapter discusses several reasons for the shift, arguing that one of …
Exploring Factors That Influence Work Analysis Data: A Meta-Analysis Of Design Choices, Purposes, And Organizational Context, Amy Duvernet, Erich Dierdorff, Mark Wilson
Exploring Factors That Influence Work Analysis Data: A Meta-Analysis Of Design Choices, Purposes, And Organizational Context, Amy Duvernet, Erich Dierdorff, Mark Wilson
Erich C. Dierdorff
Work analysis is fundamental to designing effective human resource systems. The current investigation extends previous research by identifying the differential effects of common design decisions, purposes, and organizational contexts on the data generated by work analyses. The effects of 19 distinct factors that span choices of descriptor, collection method, rating scale, and data source, as well as project purpose and organizational features, are explored. Meta-analytic results cumulated from 205 articles indicate that many of these variables hold significant consequences for work analysis data. Factors pertaining to descriptor choice, collection method, rating scale, and the purpose for conducting the work analysis …
Is It Me Or Her? How Gender Composition Evokes Interpersonally Sensitive Behavior On Collaborative Cross-Boundary Projects, Michele Williams, Evan Polman
Is It Me Or Her? How Gender Composition Evokes Interpersonally Sensitive Behavior On Collaborative Cross-Boundary Projects, Michele Williams, Evan Polman
Michele Williams
This paper investigates how professional workers’ willingness to act with interpersonal sensitivity is influenced by the gender and power of their interaction partners. We call into question the idea that mixed-gender interactions involve more interpersonal sensitivity than all-male interactions primarily because women demonstrate more interpersonal sensitivity than do men. Rather, we argue that the social category “women” can evoke more sensitive behavior from others such that men as well as women contribute to an increase in sensitivity in mixed-gender interactions. We further argue that the presence of women may trigger increased sensitivity such that men can also be the recipients …
Contract Breach As A Trigger For Adjustment To The Psychological Contract During The First Year Of Employment, Stephanie C. Payne, Satoris S. Culbertson, Yvette P. Lopez, Wendy R. Boswell, Eric J. Barger
Contract Breach As A Trigger For Adjustment To The Psychological Contract During The First Year Of Employment, Stephanie C. Payne, Satoris S. Culbertson, Yvette P. Lopez, Wendy R. Boswell, Eric J. Barger
Yvette P. Lopez
No abstract provided.