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Full-Text Articles in Business
Fairness, Emotional Intelligence, And Ethical Decision-Making In Customer Evaluations Of Providers, Tameka Austin
Fairness, Emotional Intelligence, And Ethical Decision-Making In Customer Evaluations Of Providers, Tameka Austin
Walden Dissertations and Doctoral Studies
Customer satisfaction is a topic that organizations must focus on for the success and continued sustainability of their organizations. Emotional intelligence, fairness, and ethical decision-making are areas that businesses must address to identify how their businesses are impacted by the choices that customers make when working with corporations. The gig economy (short- or long-term project in which a contract worker is hired to perform a specific task or long-term consultant assignment) is an area that has not been addressed to a great extent by psychology researchers. The purpose of this study was to examine the relationships between emotional intelligence, ethical …
Emotional Intelligence, Turnover Intention, And Commitment Among Nonprofit Employees, Tabitha Brewster
Emotional Intelligence, Turnover Intention, And Commitment Among Nonprofit Employees, Tabitha Brewster
Walden Dissertations and Doctoral Studies
Employee turnover is a persistent problem contributing to financial issues and declining
productivity in nonprofit organizations. Nonprofits cannot fulfill their core missions of
providing services to people in need when managing staffing disruptions. Measuring
employee turnover intention can determine the probability of employee turnover, and a
potential predictor of turnover intention is emotional intelligence, an area unstudied in the
nonprofit sector. This study was designed to explore this relationship, in addition to the
employee's commitment to the organization. The population consisted of 273 nonprofit
employees older than 18 years, working in a nonsupervisory capacity. They completed an
online survey consisting …
Emotional Intelligence, Turnover Intention, And Commitment Among Nonprofit Employees, Tabitha Brewster
Emotional Intelligence, Turnover Intention, And Commitment Among Nonprofit Employees, Tabitha Brewster
Walden Dissertations and Doctoral Studies
Employee turnover is a persistent problem contributing to financial issues and declining
productivity in nonprofit organizations. Nonprofits cannot fulfill their core missions of
providing services to people in need when managing staffing disruptions. Measuring
employee turnover intention can determine the probability of employee turnover, and a
potential predictor of turnover intention is emotional intelligence, an area unstudied in the
nonprofit sector. This study was designed to explore this relationship, in addition to the
employee's commitment to the organization. The population consisted of 273 nonprofit
employees older than 18 years, working in a nonsupervisory capacity. They completed an
online survey consisting …