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Full-Text Articles in Business

Organizational Justice: Perceptions Of Being Fairly Treated, David R. Dunaetz Jan 2010

Organizational Justice: Perceptions Of Being Fairly Treated, David R. Dunaetz

Selected Faculty Publications

When members of mission organizations perceive injustice within their organization, they work less effectively and attrition is more likely. This paper examines various types of organizational justice (distributive, procedural, interpersonal, and informational) which need to be monitored and maximized to help mission organizations accomplish their goals.


Long Distance Managerial Intervention In Overseas Conflicts: Helping Missionaries Reframe Conflict Along Multiple Dimensions, David R. Dunaetz Jan 2010

Long Distance Managerial Intervention In Overseas Conflicts: Helping Missionaries Reframe Conflict Along Multiple Dimensions, David R. Dunaetz

CGU Faculty Publications and Research

Effective ways of conflict management must be found for missionaries when no trusted mediator in the region is available. Home office management or leaders in other regions can intervene through context rich media, such as the telephone and video conferencing, to provide help. Intervention through context poor media, such as email, is much less likely to succeed. Effective managerial intervention involving interaction with each party can lead to reframing the conflict into an opportunity to cooperate and find mutually beneficial solutions. The manager can present information, ask questions, and help the parties see that resolution is possible by addressing key …