Business Commons^™

Specific Characteristics Distinguishing Winning From Losing: Litigated Workplace Bullying Cases, Yvette Lopez, Helen Lavan, William Martin

William Marty Martin

No abstract provided.

Introduction To Special Section: Careers In Context, Hugh Gunz, Wolfgang Mayrhofer, Pamela Tolbert

Pamela S Tolbert

[Excerpt] Career scholars regularly cite Hughes’ (1937: 413) dictum that the study careers as “the moving perspective in which persons orient themselves with reference to the social order, and of the typical sequences and concatenations of office – may be expected to reveal the nature and 'working constitution' of a society.” Yet the greater part of the careers literature typically ignores this by focusing, largely, on the careers of individuals and influencing factors mainly linked to the person and his or her immediate context, to the neglect of the broader context within which the careers are lived. However, large-scale economic …

Evaluating The Alignment Of Academic Research And Industry Leadership Best Practices, Thomas A. Maier

Thomas A. Maier

This hospitality leadership research analysis was conducted in order to assess the alignment of academic research and industry leadership best practices. Gaps were identified and implications for professional practice discussed.

Dimensionalising Cultural Implications Of The Multinationals In The Niger Delta: A Consequentialist Approach For Resistance, Uzoechi Nwagbara

Dr Uzoechi Nwagbara

The presence of multinational oil corporations in Nigeria – which include Agip, Chevron, Elf, Mobil, Shell, and Total among others have come with heavy consequences to the nation’s cultural heritage and identity in the global marketplace. This is particularly the case in the Niger delta region of Nigeria considered as the goose that lays the golden egg, that is, oil, which has been described in many quarters as a major source of the nation’s malaise. The cultural and environmental damage of oil exploration as well as the pauperisation of the locals is inextricably linked to the ruse of global capitalism, …

Rethinking Labour Turnover: Prospecting For Shared Leadership, Uzoechi Nwagbara

Dr Uzoechi Nwagbara

This paper argues that without shared leadership organisations experience high labour turnover. Shared leadership is about collaborative, participatory leadership that takes employees’ views and interests on board in decision-making and leadership process. Labour turnover is the movement of people (employees) into and out of organisations. Thus, this study argues that if the interests and opinions of employees are not considered in organisational decision-making process and leadership, they will feel disenchanted as well as alienated from the organisation’s leadership. This will in the final analysis cause them to leave for greener pasture. Also, attempts will be made to show that without …

Embodied Metaphors And Creative “Acts”, Angela K.-Y. Leung, Suntae Kim, Evan Polman, Laysee Ong, Lin Qiu, Jack A. Goncalo, Jeffrey Sanchez-Burks

Jack Goncalo

Creativity is a highly sought after skill. To inspire people’s creativity, prescriptive advice in the form of metaphors abound: We are encouraged to think outside the box, to consider the problem on one hand, then on the other hand, and to put two and two together to achieve creative breakthroughs. These metaphors suggest a connection between concrete bodily experiences and creative cognition. Inspired by recent advances on body-mind linkages under the emerging vernacular of embodied cognition, we explored for the first time whether enacting metaphors for creativity enhances creative problem-solving. In five studies, findings revealed that both physically and psychologically …

Service Undone: A Grounded Theory Of Strategically Constructed Silos And Their Impact On Customer-Company Interactions From The Perspective Of Retail Employees, Kelley O'Reilly

Kelley A. O'Reilly

This work elaborates the impacts of strategically constructed silos that are not byproducts of flagging cross-departmental cooperation or the cumulative effect of decades of decentralized command and control. Rather, these silos are strategically intended structures within organizations. Most significantly, the substantive theory of strategically constructed silos and their impact on customer service contributes to the field by illustrating the presence and consequence of silos occurring in suboptimal conditions. The existence of silos has implications that extend far beyond the retail area.

A key take-away from this research is that contrary to how most customer service processes are designed, not all …

Power, Language And Context: A Sociolinguistic Reading Of Bill Clinton’S Between Hope And History, Uzoechi Nwagbara

Dr Uzoechi Nwagbara

A sociolinguistic reading of Between Hope and History unpacks the thrusts of the book that are couched in Bill Clinton’s overall political and ideological philosophy as well as the achievements of his first tenure of office as President of the United States of America. The book also states the hallmarks of his campaign manifestoes for his second term through the use of apt linguistic and sociolinguistic elements. The acknowledgement of language as a medium for acquiring power is integral in all communicative situations aimed at rhetorical or sociolinguistic value. An outstanding feature of Bill Clinton’s Between Hope and History: Meeting …

Living Large: The Powerful Overestimate Their Own Height, Michelle M. Duguid, Jack A. Goncalo

Jack Goncalo

Three experiments tested the prediction that individuals’ experience of power influences perceptions of their own height. Power decreased judgments of an object’s height relative to the self (Study 1), made participants overestimate their own height (Study 2) and caused participants to choose a taller avatar to represent them in a second-life game (Study 3). These results emerged regardless of whether power was experientially primed (Study 1 and 3) or manipulated through roles (Study 2). Although a great deal of research has shown that physically imposing individuals are more likely to acquire power, this work is the first to show that …

The Bias Against Creativity: Why People Desire But Reject Creative Ideas, Jennifer S. Mueller, Shimul Melwani, Jack A. Goncalo

Jack Goncalo

People often reject creative ideas even when espousing creativity as a desired goal. To explain this paradox, we propose that people can hold a bias against creativity that is not necessarily overt, and which is activated when people experience a motivation to reduce uncertainty. In two studies, we measure and manipulate uncertainty using different methods including: discrete uncertainty feelings, and an uncertainty reduction prime. The results of both studies demonstrated a negative bias toward creativity (relative to practicality) when participants experienced uncertainty. Furthermore, the bias against creativity interfered with participants’ ability to recognize a creative idea. These results reveal a …

Waldo In The Light Of Austerity And Federal Debt Crisis, Part 2, Jan Kallberg

Jan Kallberg

Waldo’s predictions about the future for public administration describe five areas that would be problematic in the future: legitimacy, authority, knowledge, control, and confidence. Legitimacy includes not only that the government is legally legitimized but capable and focused on an intention to deliver the “good society.” Authority, according to Waldo, is the ability to implement policy with the acceptance of the people based on rationalism, expectations of public good, ethics, superior knowledge, and institutional contexts. Knowledge is institutional knowledge, the ability to arrange and utilize knowledge within the bureaucracy since coordination is the major challenge in knowledge management. Government has …

Waldo In The Light Of Austerity And Federal Debt Crisis, Part 1, Jan Kallberg

Jan Kallberg

Dwight Waldo wrote The Enterprise of Public Administration in 1979 looking back on a long and fruitful academic career, but also as a reflection about the future for public administration. Can a 30 year old book still be relevant? You bet. Today, the public sector is increasingly facing fiscal challenges. Federal, state, and local governments throughout the country have major budget deficits followed by austerity measures that undermine the ability to deliver the good life of the future. In this day and age rereading Dwight Waldo’s The Enterprise of Public Administration is an intellectual exercise worth pursuing. Several of Dwight …

Introduction To The Demography Volume, Samuel B. Bacharach, Pamela S. Tolbert

Pamela S Tolbert

[Excerpt] This volume represents another effort by Research in the Sociology of Organizations to focus on a crucial issue in organizational sociology. In some of the previous volumes, we concentrated on organizations and professions (Volume 8, 1991), the structuring of participation in organizations (Volume 7, 1989), and the social psychological processes in organizations (Volume 3, 1984). This volume concentrates on one of the most important emerging issues in organizational sociology—the issue of organizational demography.

Psychosocial Capacity Building In New York: Building Resiliency With Construction Workers Assigned To Ground Zero After 9/11, Joshua Miller, Jeffrey Grabelsky, K. C. Wagner

Jeffrey Grabelsky

[Excerpt] Psychosocial capacity building, which is a more common approach in response to disasters outside of Western Europe and the U.S., was, in part, a reaction against the perceived “traumatization” and pathologizing of disaster survivors, as well as the over-emphasis on the individual at the expense of the collectivity and community (Ager, 1997; IASC, 2007; Kleinman & Cohen, 1997; Miller, in press; Mollica, 2006; Strang & Ager, 2003; Summerfield 1995; 2000; Wessels, 1999; Wessels & Monteiro, 2006). The accent with psychosocial capacity building is equally on the social as well as the psychological. Some of the tenets of this approach …

Aspirations To Manage: A Comparison Of Engineering Students And Working Engineers, Sara L. Rynes, Pamela S. Tolbert, Pamela G. Strausser

Pamela S Tolbert

Many, perhaps most, individuals who are trained as engineers eventually become managers. However, the reasons for this occupational transition are unclear. The present study examines the occupational aspirations (technical versus managerial) of two groups of engineers with varying work experience: current engineering students and engineering alumni with 10-15 years of experience. Results suggest that managerial aspirations are as common among students as among engineers with work experience. However, the aspirations of experienced engineers are more reliably predicted by their values, beliefs about engineering, and career management strategies. Implications and future research needs are noted.

Organizations Of Professionals: Governance Structures In Large Law Firms, Pamela S. Tolbert

Pamela S Tolbert

Despite the growing number of studies of professionals in organizations, surprisingly little attention has been given to the way in which professions shape organizations. This research addresses this issue by examining the determinants of formal structures in large law firms for decision making in two areas: compensation and promotion. We argue that the structures for compensation decisions are strongly influenced by contemporary business strategies adopted by law firms, as indicated by a number of organizational characteristics. Because promotion decisions are closely tied to the institution of professional authority, however, structures for these decisions are largely unaffected by such strategies. The …

Introduction: At The Intersection Of Organizations And Occupations, Stephen R. Barley, Pamela S. Tolbert

Pamela S Tolbert

[Excerpt] The lack of research and, by extension, the paucity of empirically grounded theory on organizations and occupations have left unanswered questions that are critical for understanding the social organization of work in post-industrial economies. Under what conditions are organizations likely to bureaucratize professional tasks? What types of tasks are most likely to be affected by such bureaucratization and how do occupations adjust to such changes? Conversely, what forces have transformed organizations into breeding grounds for new occupations? How are organizations affected when they employ large numbers of professionals? What dynamics occur when the boundaries between occupation and organization begin …

Institutionalization And Negotiations In Organizations, Pamela S. Tolbert, Jeffrey B. Arthur

Pamela S Tolbert

Most research on organizational negotiations has concentrated on factors that affect negotiating outcomes, given some predefined problem or issue. In contrast, this paper focuses on the institutionalization of negotiations, or the process through which social definitions of negotiating issues, procedures and outcomes emerge and are accepted by participants as legitimate boundaries of negotiation. A two-stage model of the institutionalization process is proposed and a number of factors affecting the process at different stages are discussed. Historical and contemporary evidence from labor relations in the U.S. steel industry is used to illustrate these arguments. The implications of institutionalization for further research …

Negotiations In Organizations: A Sociological Perspective, Pamela S. Tolbert

Pamela S Tolbert

[Excerpt] The paper begins by elaborating on the utility of viewing organizational conflict and negotiations in social movement terms, and some of the implications of this approach for negotiations research. It then turns to a review of the traditional sociological literature on power and conflict in organizations, and of current research on social movements, discussing the points of complementarity of these two literatures. Finally, the implications of the combination of the social movement and organizations literatures for research on negotiation are discussed, focusing on the way in which negotiating issues, strategies and outcomes are likely to vary among different types …

Two-Tiered Faculty Systems And Organizational Outcomes, Pamela S. Tolbert

Pamela S Tolbert

[Excerpt] In this chapter, I present a case study of a department at a large research university in which the use of non-tenured faculty increased dramatically over three decades. I begin by examining the historical sources of the expansion. I describe the arrangements that were implemented to resolve these problems. These arrangements exemplify many of the “best management practices” for non-tenure-track faculty mentioned earlier. Based on discussions with non-tenure-track and tenure-track department members and university administrators, I assess the effectiveness of these employment arrangements in resolving problems and the general consequences for the department of having a large contingent of …

Disentangling Achievement Orientation And Goal Setting: Effects On Self-Regulatory Processes, Supaporn Vithayathawornwong, Sheila Danko, Pamela S. Tolbert

Pamela S Tolbert

Creativity has been underscored as a key factor to organizational adaptability and competitiveness in today's rapidly changing business environment. Designing as well as managing work environments that facilitate creativity have therefore received growing attention, resulting in a multitude of research examining the social-psychological work environment. Few studies, however, have focused on the contribution of the physical work environment to supporting creativity in the workplace. This study focuses on the role of the physical environment in supporting creativity in organizations by identifying specific physical features and attributes of the work environment perceived to promote or inhibit creativity. The research design compares …

Gender, Family And Career In The Era Of Boundarylessness: Determinants And Effects Of Intra- And Inter-Organizational Mobility, P. Monique Valcour, Pamela S. Tolbert

Pamela S Tolbert

Changes in patterns of long-term employment make understanding the determinants of different career forms increasingly important to careers research. At the same time, the rise of dual-earner families demands greater attention to the ways in which gender and family characteristics shape careers than has been paid by traditional research. This paper addresses these issues, examining the determinants and consequences of intra-organizational and inter-organizational mobility, using a sample of employees from dual-earner couples. We find significant gender differences in these different types of career mobility, and in the effect of family relations on different forms of mobility. Women experience more inter-organizational …

Adventure Racing And Organizational Behavior: Using Eco Challenge Video Clips To Stimulate Learning, Amy Kenworthy-U'Ren, Anthony Erickson

Amy L. Kenworthy

In this article, the Eco Challenge race video is presented as a teaching tool for facilitating theory-based discussion and application in organizational behavior (OB) courses. Before discussing the intricacies of the video series itself, the authors present a pedagogically based rationale for using reality TV-based video segments in a classroom setting. They then describe the Eco Challenge race series, with an overview of how it is used to facilitate application of course concepts, encourage attention and interest in the course, and provide a frame of reference for other experiential activities and assessment in the course. Readers are encouraged to use …

The Impact Of Ehr On Professional Competence In Hrm: Implications For The Development Of Hr Professionals, Bradford S. Bell, Sae-Won Lee, Sarah K. Yeung

Bradford S Bell

[Excerpt] Information technology has been cited as a critical driver of HR’s transition from a focus on administrative tasks to a focus on serving as a strategic business partner. This strategic role not only adds a valuable dimension to the HR function but also changes the competencies that define the success of HR professionals. Interviews were conducted with HR representatives from 19 firms to examine the linkage between electronic human resources (eHR) and the reshaping of professional competence in HRM. Based on the findings, we draw implications for the development of HR competencies and identify learning strategies that HR professionals …

Slippage In The System: The Effects Of Errors In Transactive Memory Behavior On Team Performance, Matthew Pearsall, Aleksander Ellis, Bradford Bell

Bradford S Bell

[Excerpt] Although researchers have consistently shown that the implicit coordination provided by transactive memory positively affects team performance, the benefits of transactive memory systems depend heavily on team members’ ability to accurately identify the expertise of their teammates and communicate expertise-specific information with one another. This introduces the opportunity for errors to enter the system, as the expertise of individual team members may be misunderstood or misrepresented, leading to the reliance on information from the wrong source or the loss of information through incorrect assignment. As Hollingshead notes, “information may be transferred or explicitly delegated to the ‘wrong’ individual in …

Work Teams, Bradford S. Bell, Steve W. J. Kozlowski

Bradford S Bell

[Excerpt] Teams serve as the basic building blocks of modern organizations and represent a critical means by which work is accomplished in today's world. Therefore, significant research during the past few decades has been focused on understanding work team effectiveness. This entry looks at the history of this research and what it says about team types, team composition, team development, team processes, and team effectiveness.

A Trickle-Down Model Of Psychological Contract Breach: The Impact Of Supervisors’ Relationships On Employee Perceptions Of Kept Promises, Grace Lemmon

Grace Lemmon

No abstract provided.

Women’S Managerial Aspirations From A Career Development Perspective, Grace Lemmon

Grace Lemmon

No abstract provided.

The Use Of Social Networks In Top Management - The Case In Chile, Alfredo Enrione

Alfredo Enrione

• Survey taken in July 2011. Sample was 2,311 top managers from a universe of 17,052: Partners, Board Members, CEO and other officers in the executive suite

• Social networks are no longer exclusive to younger generations of students and lower rank employees. 77,2% of the sample used social networks

• Age was a good predictive variable: while 94% of those managers below 35 years old used social networks only 32% of those above 70 years old used them

• CEOs are at a disadvantage, board members and lower ranking officers use social networks more intensively than CEOs

• Women …

Strategic Leadership And Innovation In High Technology Firms, Terri Scandura

Terri A. Scandura

Did you ever wonder what the organizations that produce some of the high tech gadgets we marvel at such as the IPhone and the Blu-ray player are like? How do their leaders create and maintain a spirit of innovation that produces these hit products? High technology firms face unique challenges because of the fast paced and ever-changing landscape of their industry. Intellectual capital and innovation have become the key sources of competitive advantage in a wide range of industries and many have argued that the key to the future competitiveness of organizations in the U.S and abroad is the ability …