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Full-Text Articles in Business
A Forgiving Workplace: An Investigation Of Forgiveness Climate, Individual Differences And Workplace Outcomes, Susie Cox
Doctoral Dissertations
Although forgiveness has been studied for centuries, it is a relatively new area of study in organizational behavior. Organizational climate has a history of influencing individual behaviors. This dissertation considers how a climate of forgiveness may foster a willingness to forgive in individuals. A measure of forgiveness climate is developed and empirically examined. The results of this study support the hypothesis that a cohesive/supportive climate and a trustworthy/integrity climate relate to a climate of forgiveness. Furthermore, this study examines the effects of climate on willingness to forgive. A scenario-based scale to measure willingness to forgive workplace offenses is developed. Willingness …
Forgiveness As An Individual, Group, And Organizational Competency: A Literature Review And Comments, Susan R. Madsen, Scott Hammond
Forgiveness As An Individual, Group, And Organizational Competency: A Literature Review And Comments, Susan R. Madsen, Scott Hammond
Susan R. Madsen
Studying forgiveness presents a formidable challenge to the organizational scholar. Forgiveness is a concept that has cultural, moral, and behavioral implications. Generally seen as rooted in religion by many (Smith, 1988), it is also a concept that may have a significant impact within the organization. In this paper we will offer a three-part model of the notion of forgiveness. Our model is based on the observation that the existing literature on forgiveness is clustered around three levels of behavioral patterns: 1) individual forgiveness, 2) group forgiveness, and 3) organizational forgiveness. We will also present a newly developed framework with an …
Forgiveness As An Hrd Intervention: Literature And Proposed Model, Susan R. Madsen, Janice Gygi, Scott Hammond, Suzanne Plowman
Forgiveness As An Hrd Intervention: Literature And Proposed Model, Susan R. Madsen, Janice Gygi, Scott Hammond, Suzanne Plowman
Susan R. Madsen
The purpose of this review is to explore the literature related to interpersonal forgiveness in organizations and its possible implications for HRD theory and practice. It defines forgiveness and provides a theoretical framework for its consideration within the workplace environment. It also reviews and discusses the benefits and risks of forgiveness, the role of leadership in a forgiving culture, and the literature regarding related business interventions.