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Organizational Behavior and Theory
Team learning; team performance; multidisciplinary teams; crisis management teams; emergency management; transactive memory systems; shared situational awareness; shared mental models; teamwork
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Towards A Model For Team Learning In Multidisciplinary Crisis Management Teams, Selma Van Der Haar, Karen Jehn, Mein Segers
Towards A Model For Team Learning In Multidisciplinary Crisis Management Teams, Selma Van Der Haar, Karen Jehn, Mein Segers
Karen A. Jehn
Crisis management teams have the duty to perform immediately, reliably and effectively in case of an emergency, crisis or disaster. The teams are composed of members who are diverse in expertise, experience, parent organisation and familiarity. This makes these teams ad hoc multidisciplinary action teams that have to function as a team and perform in a reliable and effective way as quickly as possible. Our expectation is that team learning is very important for establishing this team performance. In this paper, we develop a broad model of how this team learning occurs in crisis management teams, especially in the operational …