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Full-Text Articles in Business

Why Don't They Learn?, Cynthia D. Fisher Sep 2008

Why Don't They Learn?, Cynthia D. Fisher

Cynthia D. Fisher

Extract: Highhouse (2008) suggests that managers’ ‘‘stubborn’’ preferences for suboptimal selection practices are based on two beliefs: (1) that selection decisions can be near 100% correct and (2) that the expertise and intuition needed to make perfect decisions are developed by experience. I will suggest mechanisms by which these beliefs persist in the face of what should be contradictory feedback.


What If We Took Within-Person Performance Variability Seriously?, Cynthia D. Fisher May 2008

What If We Took Within-Person Performance Variability Seriously?, Cynthia D. Fisher

Cynthia D. Fisher

Extract: Efforts to understand what seems to be an unacceptably weak relationship between actual performance and rated performance have focused exclusively on the rater side of the model, not on the performance side. For instance, the Murphy (2008) model shows error only for ratings. Therefore, efforts to remedy the situation have also focused exclusively on raters: adjust the relationships of poor-quality ratings to other variables for attenuation because of unreliability, improve the raters by training, clarify the rating task by providing a better format, or enhance rater motivation to be honest in recording what they really think. A strong implicit …