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Analyzing Leaders’ Perceptions To Enhance The Use Of An Employee Engagement Survey, Shelley A. Berg
Analyzing Leaders’ Perceptions To Enhance The Use Of An Employee Engagement Survey, Shelley A. Berg
Boise State University Theses and Dissertations
The purpose of this evaluation study was to explore how a non-profit health insurance provider responds to the results of its annual employee engagement survey. According to most definitions, an engaged employee is a high-quality performer who takes personal responsibility to work toward the success of the organization. This study was designed to answer three questions: (1) What do leaders at HealthXYZ do with the data collected from the annual employee engagement survey? (2) How do leaders perceive the usefulness of the annual employee engagement survey? (3) What actions, if any, do leaders take as a result of the data …