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Beyond Human Error: Seafarers’ Perceptions About Their Interpersonal Conflicts In A Multicultural Workplace A Typology Of Seafarers’ Conflicts Contributing To Maritime Accidents, Eugenio Moreno

Department of Conflict Resolution Studies Theses and Dissertations

Marine incidences and casualties result in occurrences like loss of lives, personal injuries, collisions, allisions, hull and machinery damages, and environmental damages. Therefore, this study’s purpose was to examine seafarers’ perceptions of their interpersonal conflicts on board the vessels in a multicultural workplace and to examine whether they perceive that those interpersonal conflicts may contribute to the human errors that lead to marine casualties and incidences. A two-method approach (quantitative and qualitative) was used. The theoretical framework guiding this study consisted of four theories, which were culture and interpersonal relationship conflict, social identity theory, organizational interpersonal and task conflicts theory …