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Full-Text Articles in Business
Workplace Bullying: Is Lack Of Understanding The Reason For Inaction?, Sara Branch, Jane Murray
Workplace Bullying: Is Lack Of Understanding The Reason For Inaction?, Sara Branch, Jane Murray
Jane Murray
At what point is the line crossed between a series of humorous work pranks and workplace bullying? This question is actually more complex than it looks. Take the very well publicized office complaint case of David Thorne and Simon Dempsey—a story that has taken social media sites and the wider Internet by storm over the last couple of years. Although it has now been revealed that the interactions between Thorne and Dempsey are somewhat fictitious (loosely based on actual interactions between the author and a previous coworker), the behaviors and their ensuing complaints provide a lens from which this question …
Unpacking Unintended Consequences In Planned Organizationalchanges: A Process Model, Guowei Jian
Unpacking Unintended Consequences In Planned Organizationalchanges: A Process Model, Guowei Jian
Guowei Jian
The author develops a process model of the unintended consequences in planned organizational change that draws on the structuration, organizational change, and organizational tension literatures. The model depicts the communicative actions of both senior management and employees and reveals the dynamic through which unintended consequences unfold. The model extends theoretical understandings of planned organizational change and discusses how future research can build a dialectic and dialogic model of planned change focused on employee participation. The author illustrates the model with a case study of organizational change and its unintended consequences. The article concludes with insights on change management for practitioners …
Where Do I Stand? The Interaction Of Leader–Member Exchange And Performance Ratings, Hassan Baker, Guowei Jian, Gail Fairhurst
Where Do I Stand? The Interaction Of Leader–Member Exchange And Performance Ratings, Hassan Baker, Guowei Jian, Gail Fairhurst
Guowei Jian
The congruence model of leader–member exchange (LMX) quality predicts that agreement between leader and members regarding relationship quality is associated with follower performance. However, questions remain over how cultural relational norms influence congruence. This study, based on a government-linked international joint venture in Malaysia, investigates cultural relational norms in relation to leader–member agreement on relational quality and leader evaluation of member performance. Our findings revealed that LMX quality agreement was related to in-role and extra-role performance among dyadic relationships conforming to Malaysian cultural norms. This study contributes to understanding how cultural relational norms provide conditions to the congruence model of …
The Impact Of Team Member Familiarity On Communication Media Use And Subsequent Project Performance, Priscilla Arling, Hongjiang Xu
The Impact Of Team Member Familiarity On Communication Media Use And Subsequent Project Performance, Priscilla Arling, Hongjiang Xu
Priscilla Arling
This study explores how team member familiarity is related to the communication media used in the completion of projects and how that use impacts project performance. We surveyed 148 university undergraduate students who were enrolled in information systems courses. The students worked on projects in teams of 3 to 4 students. The results suggest that prior collaboration with current te am members, as well as a stude nt’s class year, are related to what communication media are used. The influen ce of team member familiarity and class year varies by the type of media used. We also find that higher …