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Full-Text Articles in Business

Does Engaging Commercial Customers In A Shared Social Mission Improve Impact Sourcing Service Provider (Issp) Success? A Critically Appraised Topic, Michael F. Corbett Oct 2023

Does Engaging Commercial Customers In A Shared Social Mission Improve Impact Sourcing Service Provider (Issp) Success? A Critically Appraised Topic, Michael F. Corbett

Engaged Management ReView

This topic paper examines whether engaging commercial customers through a shared social mission improves the success of social enterprises. It is based on an examination of a subset of the information technology and business process outsourcing (ITO/BPO) industries, known as impact sourcing service providers (ISSPs). ISSPs are social enterprises – B2R Technologies and Digital Divide Data are two examples – that provide call center, transaction processing, data entry, and other technology-enabled services for commercial customers from remote locations around the globe. What is unique about ISSPs is that they do this with a social mission of creating jobs and economic …


A Model For Better Social Project Management, Brenda Massetti Nov 2018

A Model For Better Social Project Management, Brenda Massetti

Journal of Vincentian Social Action

With environmental degradation and other social ills on the rise, demand for businesses to perform social action is growing (Robertson, 2014). Yet, most Commercial enterprises take a diminutive view of social projects, and many Social enterprises flounder in the harsh realities of commerce (Austin, Stevenson, and Wei-Killern, 2012). To improve all enterprises’ social performance, the paper introduces the Social Project Grid, a dual-factor assessment tool which prioritizes social projects for better managerial oversight. In specific, it compares social projects on their Resource Use and Outcome Clarity to highlight which projects are successful and which are in trouble. Not only is …


Pitfalls Of Over-Legalization: When The Law Crowds Out And Spills Over, Mark Kawakami Feb 2017

Pitfalls Of Over-Legalization: When The Law Crowds Out And Spills Over, Mark Kawakami

Indiana Journal of Global Legal Studies

While some academics argue that enforcing voluntary corporate codes of conduct with private law backed sanctions can improve the working conditions of marginalized workers in the global supply chain, there are various risks associated with this "legalization" process. Relying on evidence from the fields of sociology, psychology, and evolutionary anthropology, this contribution will discuss how external incentives like threats of legal sanctions can actually be detrimental to the intrinsic motivations of companies that want to be socially responsible. This paper will also analyze how the crowding out effect and the spillover effect that come with legalizing otherwise voluntary norms could …