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Articles 1 - 17 of 17
Full-Text Articles in Business
Perceived Service Quality Of Electricity Supply In Nigeria: A Survey Of Manufacturers In Kakuri Industrial Estate, Kaduna, Abdulsalam Dauda, Mohammed Abubakar Mawoli, Abdullahi Yusuf Babandako
Perceived Service Quality Of Electricity Supply In Nigeria: A Survey Of Manufacturers In Kakuri Industrial Estate, Kaduna, Abdulsalam Dauda, Mohammed Abubakar Mawoli, Abdullahi Yusuf Babandako
Business Review
Manufacturing firms require adequate business support facilities in order to operate optimally and contribute to the economic growth of nations. The quality of the business support services is as important as their availability or provision. While it has been established that the existing business support services in Nigeria are inadequate, the quality of the existing business support facilities is unknown. Based on the contention that quality is determined by the user or customer, this study evaluates the service quality of electricity services in Nigeria from manufacturers’ perception. The entire population of the study constituting the general managers and assistant managers …
Assessing Customer Service In Airports – Models From The Uae, Aman Gupta, Mohammed Arif, Phillip A. Richardson
Assessing Customer Service In Airports – Models From The Uae, Aman Gupta, Mohammed Arif, Phillip A. Richardson
International Journal of Aviation, Aeronautics, and Aerospace
Customer service at airports has become a key priority for airport operators given the high degree of competitions. This paper uses an airport customer service model to analyze three examples from the United Arab Emirates (UAE). Passenger interviews, statistical information, customer feedback and other forms of information have been utilized to learn more about the customer view on the quality of service offered at these three airports. Detailed qualitative analysis of these case studies has highlighted some key issues in the area of customer service and identifies some opportunities for improvement.
Fact Sheet: The Environmental, Public Health, And Social Impacts Of Pig Factory Farming
Fact Sheet: The Environmental, Public Health, And Social Impacts Of Pig Factory Farming
Agribusiness Reports
No abstract provided.
An Examination Of Ethical Standards And Behaviors In Transportation Brokerage, John Drea, James T. Kenny
An Examination Of Ethical Standards And Behaviors In Transportation Brokerage, John Drea, James T. Kenny
Journal of Transportation Management
The manuscript examines individual ethical decision making for common scenarios faced by transportation brokers, including unauthorized double brokering, booking and bouncing, and a failure to disclose all terms to a shipper. The results indicate significant discrepancies between what actions a broker would engage, what brokers perceive that others in the same industry would do, and what industry leaders perceive to be ethical.
Faculty Focus: First Driehaus Fellow Bin Jiang
Faculty Focus: First Driehaus Fellow Bin Jiang
Business Exchange
Profile of first Driehaus Fellow Bin Jiang, a Chinese researcher and management professor who focuses his research on outsourcing and supply chain management.
Unintended Consequences: Lessons Learned When Starting A Logistics & Transportation Doctoral Program, Stephen M. Rutner, C. David Shephard, Paige S. Rutner
Unintended Consequences: Lessons Learned When Starting A Logistics & Transportation Doctoral Program, Stephen M. Rutner, C. David Shephard, Paige S. Rutner
Journal of Transportation Management
Many universities evaluate the costs and benefits of academic programs. An important decision is whether to offer a doctoral degree. Most articles and academics focus on the numerous benefits of a doctoral program. While many of the benefits that can stem from a doctoral program are summarized in this manuscript, the primary purpose is to highlight some of the hidden costs to creating and operating a doctoral program. The authors use their experience in developing a doctoral program in Logistics and Transportation to illustrate many of these potentially hidden costs. This should provide academics and administrators with better information to …
The 6th Mode Of Transportation, Robert O. Walton
The 6th Mode Of Transportation, Robert O. Walton
Journal of Transportation Management
The five modes of freight transportation are normally characterized as motor carriers, railroads, airlines, water carriers, and pipelines. This paper will attempt to position the Internet as the sixth mode of transportation. This paper compares the strengths and weaknesses of the traditional five modes of transportation against the proposed 6th mode of the Internet. Without including the Internet as a mode of transportation, and tracking the economic value that it adds to the economy, the economic impact of the Internet as a mode is not considered. The recommendation of this study is that the Internet should be added to the …
Distortions In The Measurement Of The Efficiency Of Financial Leverage Strategies In The Airline Industry When Operating Leases Are Ignored, Carl A. Sheraga, Paul Caster
Distortions In The Measurement Of The Efficiency Of Financial Leverage Strategies In The Airline Industry When Operating Leases Are Ignored, Carl A. Sheraga, Paul Caster
Journal of Transportation Management
The Financial Accounting Standards Board and the International Accounting Standards Board have set forth a proposal requiring companies to capitalize operating leases and include them as assets and liabilities on their balance sheets. The proposal is motivated by the fact that current methods accounting for operating leases hide a great deal of off-book leverage and thus are misleading to investors. Such a change would have a significant impact on the U.S. airline industry where aircraft and property operating leases are quite prevalent. This study utilizes an in-depth strategic management perspective in examining how well U.S. airlines pursue optimization strategies with …
Refining Shippers’ Dyadic Cost, Risk, And Delivery Responsibilities: The Principal Changes To Incoterms And A Transaction Cost Focus For The Future, Drew M. Stapleton, Vivek Pande, Soumen Ghosh, Uzay Damali
Refining Shippers’ Dyadic Cost, Risk, And Delivery Responsibilities: The Principal Changes To Incoterms And A Transaction Cost Focus For The Future, Drew M. Stapleton, Vivek Pande, Soumen Ghosh, Uzay Damali
Journal of Transportation Management
We first explore the changes in the latest version of Incoterms and explain why and how they have been refined to better capture contemporary global and domestic shipping practices and policies. Next we graphically explain each of the eleven INCOTERMS 2010 and specify exact delivery points, those critical points at which cost and risk responsibilities shift from the Seller to the Buyer. We then provide a discussion to better explain the application of the terms from a practitioner’s view and note that many shippers and freight forwarders still revert to long practiced shipping policies, leaving themselves vulnerable. We close by …
The Long-Term Impact Of Rail Abandonment On Manufacturing In Arkansas, John D. Ozment, Ahren Johnston
The Long-Term Impact Of Rail Abandonment On Manufacturing In Arkansas, John D. Ozment, Ahren Johnston
Journal of Transportation Management
Despite the fact that railroads are an important part of the U.S. economy, the number of rail carriers and miles of rail lines have been declining. The resulting lack of transportation alternatives could have a negative impact on local manufacturing. This study examined the effects of rail abandonment in Arkansas between 1980 and 2000 by comparing measures related to manufacturing in counties that did not have or had lost some rail service with those in counties that had rail service and had not lost any. The analysis revealed no meaningful differences, suggesting the lack of any adverse economic impacts due …
Biosecurity Challenges Of Industrial Farm Animal Production
Biosecurity Challenges Of Industrial Farm Animal Production
Agribusiness Reports
No abstract provided.
The Role Of Logistics Alliance Orientation On Forming The Alliance Structure: A Conceptual Framework, David M. Gligor, Mary C. Holcomb
The Role Of Logistics Alliance Orientation On Forming The Alliance Structure: A Conceptual Framework, David M. Gligor, Mary C. Holcomb
Journal of Transportation Management
Little is known about how a firm decides what type of relationship to develop with a LSP and how the type of arrangement affects the service quality performance. This article proposes a conceptual framework to better understand how shippers decide what type of relationship to develop with a logistics service provider (LSP) within the strategy- structure-performance theoretical framework. A systematic literature review is used to develop a conceptual framework that considers the association between the firm’s strategic perspective on outsourcing and the resulting effect on the alliance structure. The concept of a logistics alliance orientation (LAO) is introduced to examine …
Key Advertising Components And Media Channels For Recruiting Long Haul Drivers, Marla B. Royne, Carol C. Beinstock, Tracy Anna Cosenza
Key Advertising Components And Media Channels For Recruiting Long Haul Drivers, Marla B. Royne, Carol C. Beinstock, Tracy Anna Cosenza
Journal of Transportation Management
This research examines how trucking companies can develop effective advertising media and messages for reaching and recruiting qualified long distance long distance truck drivers. Long distance truck driver candidates seem most interested in competitive pay, paid vacation, a weekly payment schedule (along with direct deposit), assigned equipment, 24/7 dispatch, a large volume of hub group freight, and flexible home time. To reach this audience and its needs, we suggest advertisements emphasizing these benefits be placed on the Internet and social media sites, as well as in selected professional magazines frequented by truck drivers searching for jobs.
Chart: Us Slaughter Totals, Chickens 1960‐2013
Chart: Us Slaughter Totals, Chickens 1960‐2013
Agribusiness Reports
No abstract provided.
Chart: Us Slaughter Totals, By Species (Excluding Poultry) 1960‐2013
Chart: Us Slaughter Totals, By Species (Excluding Poultry) 1960‐2013
Agribusiness Reports
These data do not include statistics on the slaughter of fish, crustaceans, rabbits, and other farmed animals for whom the USDA does not provide information, or on the slaughter of animals who are not farmed, such as equines. The USDA estimates that up to 2 million rabbits were slaughtered in 2001 in the United States. There is no more recent report than the 2002 Rabbit Industry Profile.
Chart: Us Slaughter Totals, By Species (Excluding Chickens) 1960‐2013
Chart: Us Slaughter Totals, By Species (Excluding Chickens) 1960‐2013
Agribusiness Reports
These data do not include statistics on the slaughter of fish, crustaceans, rabbits, and other farmed animals for whom the USDA does not provide information, or on the slaughter of animals who are not farmed, such as equines. The USDA estimates that up to 2 million rabbits were slaughtered in 2001 in the United States. There is no more recent report than the 2002 Rabbit Industry Profile.
Maryland's Social Networking Law: No "Friend" To Employers And Employees, Alexander Borman
Maryland's Social Networking Law: No "Friend" To Employers And Employees, Alexander Borman
Journal of Business & Technology Law
No abstract provided.